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Hello. Today a got a letter from you saying that I allegedly had not returned the car with a full tank and therefore it had been necessary to fill it up again with 9.3 Gallons of fuel. The claim that I have not returned the car with a full tank is definitely wrong! I was on the gas pump just a few miles before I returned the car and the tank was full on return!
I can easily proof that:
I drove 716 miles and the car consumes around 3,8 Gallons per 100 miles, mostly driven on highways with no more than 60 miles/hour. In total I must have used around 27,4 Gallons of fuel, and the last portion of 6,65 Gallons (see credit card statement and calculate with 3,2 USD/Gal) I filled up on Nov. 11th right 20 minutes before return. There was neither time nor possibility to empty another 9.3 Gallons out of the tank, otherwise I would have driven more than 716 miles! In addition your letter is adressed to Czechia, and I am NOT from Czechia. Why it reached me anyway is due to the „search-service“ of the postal service. So I guess either you mixed me up with somebody else or a fraud attempt is under way! In addition you can look at what mileage the next rental started! This will tell you how many miles the car was driven AFTER I had returned it! And nobody can drive out of the rental car station unless he has authorisation for that! I hope I have pointed out very clearly that it was NOT me who has emptied the tank or has consumed another 9.3 Gallons of fuel, if this ever happened and not only claimed! Charge whomever you want but not me! I will reject any further charge on my creditcard! You have no chance to proof your false allegation! I will never rent with Thrifty again!
