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4.4 13 Reviews 493 Complaints
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Tinder Complaints 493

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6:08 am EDT
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Tinder scam / and auto banning of accounts

I just made a new tinder account join tinder gold and the next day it was banned. I guess iam not the only one here lol sent them an email for I wish they will make a refund. If its the facebook been use or the number been use, those old accounts where been banned too. I never recieved an emails and such. All I want is the refund of all those accounts and send them back to me my subscirptions. And pls banned tinder from operating.

Zeth

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12:13 am EDT
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Tinder fake profile

Hello, I got to know from one of my friend that on one fake tinder profile (Praachi, 28) there are pics of my wife. He emailed me the screenshot of this Id, so need your help to block this Id (Praachi, 28). Anyhow i am going to put a complaint on Cyber Crime / Police but need to see if you can block this profile / Id as they are using my wife pics.

Thanks
Sharma

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6:05 pm EDT

Tinder autopay fraud

Hello, I signed up for tinder for a 1 month promotion last August, (2017)
I then called to cancel two weeks later, got almost all the way through the process and was disconnected.

I figured the rep had everything they needed and had confirmation from me to cancel acct.

I then deleted the app off my phone.

I have had a busy few months with moving across the globe twice, and recently found 9 months of charges of 33.99

I just got off the phone to have the acct cancelled, (for the second time) and was asking to be issued a refund for the false charges. It seemed simple enough, I had called already to cancel, the app hasn't been on my phone so there would be no activity.

Unfortunately the rep over the phone said there was indeed activity as recent as april, she refused to provide any info about the data, leaving me to be expected to take her word. This is obviously fraudulent activity. And the rep gave me no other recourse

Since September I've been charged $33.99 8 times totaling $271.92 for a service I do not use or have access to.
I have not logged in, downloaded, or interfaced with this app since september.

I am requesting a refund for the 8 months of non-service

Your help and quick response is appreciated.

Name:
Ryan Moore
Email attached to acct:
[protected]@gmail.com
phone # 415.912.0585
Please email me
@ [protected]@gmail.com
for follow up and more info if needed

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5:24 am EDT

Tinder complaining about fake account on your site

This is to inform you regarding my fake account. Id was never created by me, account name used on tinder swarnika bhargav age 21 it is been used by the user in ghaziabad (U.P) India. it is ridiculous to see my fake account on your site one of my friend told me about this fake account. I don't even use tinder and somebody has used my photos from my Instagram aaccount . Kindly please block this account, if possible please give me details of that fake account user. Please inform me as early as possible. [protected]@gmail.com

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1:13 am EDT

Tinder boost

Yall really just need to make it so you have to say yes twice when starting a boost. im sure im not the only one but ive accidentally wasted mine like 3 times. But if after i accidentally press it there was a box that said "are you sure you want to use your boost" maybe like a toggle in settings if ppl dont like being asked.. but it really is a necessary precaution

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3:45 am EDT
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Tinder false id and account

This is to inform regarding my fake account and id... The id mentioned below was never created by me..
Account name used on tinder... Somya
Age 33
Female
Location...16 kms away

It is highly ridiculous to see your fake id on any app... Somebody has used my profile pictures from facebook and updated them on tinder.. This is pure attack on my image... I can attach pictures for your reference... Pls look into the matter before I complaint to the cyber police... This is serious..
Somya budhiraja
Ph-+91 [protected]

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9:23 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi there, I have now unmasked at least 3 fake accounts among men listed in Norway and Sweden. 1) I wasted 2 weeks, May 28, 2018 to June 12, 2018, talking to a so-called Ian MARTIN (58 years old) from Oslo, Norway who claimed having dual nationality, Norwegian and US, and being interested in a serious relationship and marriage, saying he was a widower...

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4:16 pm EDT
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Tinder tinder! dating site!

Hello Tinder! I would like to complain about one person who is using my photos on your site! I don't want someone else to use my photos without my knowing and it is personal! I want to stop it and I hope I will get help from you! That person I guess don't feel ashamed to use my photos! Please help me to close her account! I don't want my personal photos to be use by other people! HER NAME ON TINDER IS SORAK, 21 years old and from Vietnam! I have got screenshots of her page!

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11:01 am EDT

Tinder unfairly blocked from the app

I have been unfairly blocked from this app by virtue of calling out a Rude, Judemental and Racist woman for being the person who she is. I think that it is important to contextualise actions before they are carried out and to me this is quite surprising and honeslty a bit of a joke.
Im not sure that any form of review was carried out. The person has obviouslt flagged me for being 'Mean' to her but that should NOT mean that the scenario should not be reviewed. Please find attached a screenshot i happened to take of the last words said to the person.
Please unblock me.
Regards

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8:27 am EDT
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Tinder money deducted from my account without my permission

Hi Team,

My name is Naveen Kumar Yadav. I am from India and my mail id is [protected]@gmail.com and my contact number is+91 [protected].
I am very angery on you Team. how can you deducted Rs 2250/- (INR) from my account on 9th June 2018. I am not doing any activity on your Portal for the payment deduction and I was not happy with your past Services also. So please refund my money as soon as possible in my account.
I already registered a complaint in my Bank against you Team.
So please refund my money as soon as possible.

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11:51 am EDT
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Tinder account blocked

Hi

Please assist, I paid for tinder gold and my account is being blocked, I opened 3 different accounts and my photos are very decent. (Fully clothed) What am i doing wrong?
I Had a picture of my torso in first profile and removed it. I feel tinder should contact me to explain what i am doing wrong first and afford me the opportunity to act according to their rules if i am not. I have the right to enjoy a service i pay for or at least get a refund

Email me at [protected]@gmail.com

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5:21 am EDT

Tinder why is my account deleted???

Everytime I try to log in it shows error code, why the hell? Just because I reported several harassing men out there? I will spread this all over social media and your [censored] needs to end! Bunch of useless people! Many people have reported the same issue! You have deleted my account three bloody times! This is unethical! U cannot delete accounts without any reason! This needs to be rectified asap! Or I will keep creating accounts, lemme see how many times u delete my account unethically!

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4:02 pm EDT

Tinder tinder gold

Hello, I have recently made a purchase and subscribed to the wrong one! I really need to get this money refunded ASAP. I also think that you need to make it more clear that a monthly subscription actually comes out in one payment and not monthly like it appears on the site.
I've tried to make contact through various routes and getting no reply.
Also I think you need to have a good clear out from time to time to try and find out who's genuine or not!

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9:04 am EDT
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Tinder account

While using tinder I've gotten continuously harassing messages from men. Unblock and unmatch. But to top it off I get on to log in, get my code texted to me, log in. Then you GUYS DELETED MY ACCOUNt?!?! Literally after logging in it restarts saying I need a new account. This is my first dating:friend app and I'll never be using one again after this experience.

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3:14 am EDT

Tinder unethical behaviour

Hi. I would like to report a man, who I have since come to believe to be a fake. He has created apparently numerous tinder profiles (as well as facebook accounts), and is only on tinder to prey on women for his own pleasure. He is not on tinder for dating or any relationship, and I do believe him to be a hazard to society. He goes by the name, nick 42 and currently had 3 profiles.
He promised me that he had a job, home, car, etc. He was going to visit me, and meet, and thank goodness it never got that far! I was contacted by his then girlfriend of 2.5 years, and we managed to figure out what he was up to.
He since has none of the above, and sleeps either in his car, or a hostel, or with women that he preys on to get favors from. He also doesn't have 2 cents of money to rub together. It's disgusting and it has to be stopped. There are continuous lies, one after the other. He will block you, and then tell you when he is online that he had problems with his phone. He will also become quite sexual and tell you how gorgeous and sexy you are... And all those nice things a lady wants to hear and believe. Trust me - he is fake ladies!
One women he beat up and has since got a warrant out for his arrest. He should not be allowed to have access to the site to do more potential damage to other women. For further information, I would like to be emailed back, and I can then share his full name. As you can see in the images below, they are all the same person. How do we stop people like this from doing further damage to poor innocent girls, who if are gullible, will fall for these tricks and be subjected to who knows what!? Please help me to remove the profiles below and get this man stopped!

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7:32 am EDT

Tinder tinder gold complaint about boosts

I have a tinder gold account. I am a regular customer. My boosts only go up to 6x! My friend keeps getting it to 8.5x and therefore, more matches! And neither are my boosts successful! I am really put off because of this now. I'll uninstall and coax others for it as well if the service has gone down!
I have been a loyal customer of Tinder and in fact pursuaded so many to join it! I did not expect this.

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3:09 pm EDT
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Tinder illegal account

My 15 year old daughters details have been used to create a tinder account.
Details: Jess Davis, [protected]@icloud.com

I would like this account to be removed asap or i will have to report it to the police, especially as men are trying to contact her via snapchap.
She is a child and this should be considered exploitation or even grooming.

I hope to hear from you as a matter if urgency, or i will have no choice but to inform west midlands police.

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8:57 pm EDT

Tinder I can't login to my account

When i woke up i opened my tinder app, then i was met with the homepage so i tried to log in with my phone number. After succesfully inserting the code i was met with a page that have only 2 option, to log in with facebook or to make a new account. I never connected my account with facebook so i tried to reset password with my email. And it says that "there are no account with this email." is my account deleted/banned? Why? I used it in a normal way and i'm not
breaking any rules

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6:54 pm EDT
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Tinder canceling tinder account

Montréal, 2018-05-12
Hello,
I am Léopold Tchameue, I live in Montreal, at 1630, rue crevier, H4l2x5, QC, CA.
I canceled my Tinder account about two months ago. But I'm surprised the $ 37.99 levy on my
Visa 451015 ******** 1991 credit card.
I took you to stop all transactions on my credit card because I canceled my account and no longer uses your services.
If not, I will approach my bank with this request to terminate these transactions and make a claim for refunds of amounts levied by your company GOOGLE TINDER.

This is my email: [protected]@ gmail.com.
Phone Number +[protected]

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1:38 pm EDT
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Tinder ban by tinder, refuses explanation, lost 11 months of gold subscription and matches I really liked : (

I can basically copy someone else's complaint literally, and i shall:
"I have been banned from tinder with absolutely no explanation bar that I have violated the terms and conditions and then refers me to them.
I have absolutely not done anything of the sort. Tinder are refusing to tell me what I have done. I find it really unfair as I have never been offensive or rude of any sort. I would really like an explanation. Also I think my account should be reinstated as I haven't done anything. Please can you let me know if anything can be done."

And would like to add that i have 11 months to go on a gold subscription, contact with the helpdesk is highly disappointing;

Me: It seems i'm banned and i'd like to know why, this must be a mistake.
Helpdesk: i'm sorry to hear, did you get any code?
Me: yes : 40303
Helpdesk : you are banned we can not provide further details..

so "you are banned" is as detailed as it gets ?
I'm sorry, but this simply won't do, Tinder is playing with my reputation.

Please advise,

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About Tinder

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Tinder is a popular dating app that has revolutionized the way people meet and connect with each other. The app was launched in 2012 and has since become a household name in the online dating world. With over 50 million users worldwide, Tinder has become the go-to app for singles looking to find love, hookups, or just casual dates.

The app is designed to be simple and user-friendly, with a swiping mechanism that allows users to quickly browse through profiles and decide whether they are interested in someone or not. Users can create a profile by linking their Facebook account or by using their phone number. They can then add photos, a bio, and other details about themselves to make their profile more attractive to potential matches.

One of the unique features of Tinder is its algorithm, which uses a complex set of factors to determine which profiles are shown to users. The algorithm takes into account factors like location, age, gender, and interests to match users with compatible profiles. This means that users are more likely to find matches that are a good fit for them, increasing their chances of finding a meaningful connection.

Tinder has also introduced several new features over the years to enhance the user experience. These include the ability to send GIFs, the option to add music to your profile, and the introduction of Tinder Social, which allows users to connect with groups of friends and meet new people together.

Overall, Tinder has become a cultural phenomenon, with millions of people using the app to find love, companionship, and casual dates. Its simple interface, powerful algorithm, and innovative features have made it one of the most popular dating apps in the world, and it shows no signs of slowing down anytime soon.
How to file a complaint about Tinder?

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1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Tinder in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Tinder. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against Tinder on ComplaintsBoard.com.

Overview of Tinder complaint handling

Tinder reviews first appeared on Complaints Board on Feb 16, 2015. The latest review The worst customer service you will ever receive was posted on Mar 27, 2024. The latest complaint billing was resolved on Oct 05, 2019. Tinder has an average consumer rating of 1 stars from 3458 reviews. Tinder has resolved 5 complaints.
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Tinder is ranked 2 among 148 companies in the Dating Services category

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