Tinder
Reviews and Complaints

Hi team,

I have received transaction details for apple regarding purchase of a super like package from tinder dated 19th april 2017.
I did not have any account on tinder on 19th april. I surely did have an account around 4th of april but not on 19th. How could it be that when I didn't even have an account that a transaction has been made?
Please look into it and help in providing a refund for the same or an explanation!

Thanks
Prateek chauhan

Email id: [protected]@gmail.com

I purwipe right, please refund my 270provide me another booster my contact no is [protected] and email id [protected]@gmail.com. It is very very bad experience. Please resolve my problem as soon as possible otherwise I take strict againts you. It is wastage og my money. I dnt think it is good service for uses. Bad experience, so much disappointed for tinder.

Hi.

Today I received 2 phone calls from people I do not know. Both said they got my details from Tinder. I do not have an account with Tinder. I am really quite disturbed by this especially since my private number is being displayed.
I was told that people could have gotten that info from Face Book. I have not made my info public there either.

How do I go about removing and also finding out how this happened?

Thank you,
Maite Mendieta
[protected]@gmail.com

I cannot log into tinder. It keeps giving me the same message "opps, something went wrong. There was a problem logging into tinder, please try again." it's been doing that for days now and sometimes it comes up with the log in screen and when I press "log in with Facebook" it tells me I am already logged in. But if I'm logged in, why is it asking me to log in!?

Please help resolve this issue as a quick search online revealed a lot of people are having the same problem

Hello Tinder,

Yesterday, someone added me on Snapchat. Today he send me a message. I asked how he got my snapchatname because I don't even know him.
He said that I had added him on Tinder. This is very strange, because I have no Tinder. So I think that someone is using my nickname (mellbell04) of Snapchat (and I'm afraid maybe a picture of me too) or it is just by chance that this person has the same nickname. Can you please figure this out for me? Because I'm kind of freaking out.

Thanks a lot!

M. Belle

I've emailed a few times now regarding someone using my identity on Tinder, but iv still not received any acknowledgement on this problem ?...

I was hoping this was a straight forward process but it seems it's a very frustrating process .

My name Ben Jones (KE JONES & SON ) is still being used on Tinder which is very upsetting to here expecially when I'm very happily married man and father .

Please acknowledge my emails and confirm when me and my company www.jones-builders.co.uk has been taken off your membership etc .

Yours
Ben Jones

Hi,
My name is benjamin jones from ke jones & son building services.

It's been brought to my attention that someone is using my name's on tinder!..

My personal details ben jones trading as ke jones & son building services in the uk, website www.jones-builders.co.uk is being used on tinder and i've been contacted by some girl on there stating iv been messaging her on tinder, which is not possible as I never been on your site?..

Please advise how I can stop this from happening asap and how it can't happen again in the future?.

It's very upsetting to receive and here that someone is using my identity!..

Regards
Ben jones
Ke jones & son.

Uk.

Hi,

I do not use tinder as I am happily engaged woman, however, it has been brought to my attention that someone is using my name and pictures on tinder. This has not been linked to my Facebook page as it is obviously a fake account, could you please look at investigating into this for me as I feel very uncomfortable knowing that someone is out there using my pictures and potentially messaging people as if they were me.

The name is Mary Tait, it says I am 25 (which I am not for a couple of weeks) I will attach a picture of the profile.

I look forward to hearing from yourselves regarding this matter.

Kind regards,

Mary Tait

HI! I installed and signed on to tinder about 4 years ago through facebook. I have since uninstalled but didn't delete my profile. About a week ago, a friend of mine saw my picture on tinder. It was current pictures (with my daughter current age) but I have not been active on tinder at all. I immediately re installed and deleted the profile via settings. Question: how did it happen? Does facebook profile photos update into latest version of tinder or could it have been hacked? O have broken my brain trying to figger it out, as I am very embarrassed about it knowing that my profile most probably hung around cyberspace all this time.

My tinder plus acc keeps dropping out. It's like I have not purchased it. When I try to refresh an error msg comes up that when followed gives useless information and does not fix. This is a common occurence and numerous similar complaints are on the internet. Now tinder plus is not working at all so I want a full refund and no further transactions on my card

My no is [protected]. Email [protected]@gmail.com
FB Cathy Cleary

I have contacted tinder on four occasions about the same bug and the reply is always 'we'll take a look at this issue'. I pay for tinder plus, so at the minute I'm not getting what I paid for. I can't get any access to tinder servers while using data on the three uk network. I have an all you can eat data plan, and have read that tinder blocks people on these plans because they are 'normally' bots. I have referred tinder support to this example https://www.elxsy.com/2016/02/tinder-is-blocked-on-three-3-network-uk/ and they did not send a reply. They really couldn't care less about my issue, and don't acknowledge that I should get what I am paying for. And on a side note, I have had all my three network adult setting lifted and rechecked by three support and they are sure that it isn't three blocking the tinder servers.

There is someone on your dating app who is using it to groom vulnerable women into giving them money. I am in the UK and at the beginning of March I matched with a gentleman calling himself Christos Erastos he claimed to be a Dallas Antiques Dealer who was moving his business to London, he even sent a link to his website https://sites.google.com/site/erastosantiques it seemed very genuine, I even looked the address up online, which confirmed the business at the address of the site. He claimed to be in Dubai on a buying trip for stock for his new shop. I started to get suspicious when his trip was extended just days before we had arranged to meet in the UK. He then emailed his flight details for 28th March, which I now am sure a fake. All of a sudden yesterday I received a message saying that he was having trouble with the import duty on the items he had purchased and needed to borrow money.
I feel that someone needs to investigate this as I am sure I would not have been the only person approached and would not like to think of any other person being taken in by this

Dear Customer Service,

It has been brought to my attention that a fake account under the name Christine listed to be 38 years old in France is using my profile picture pulled from the Internet from fashion week. I am e-mailing customer service to request that this account be deleted/canceled immediately as it is not me. I have never had a tinder account. Please confirm that this account has been shut down. Thank you in advance for your assistance in this mattter.

Best,

Ashley

the distance between
myself and women i like is never correct im in rugby but was told i am 9 miles from warrington, i am not its more like 150 miles, this happens often, how are we supposed to know who we should swipe right for if we dont know how far apart we live, it makes the app almost useless which is a shame because othdrwisd it would bd great

Someone created a new account and was using my photos and instagram account into this site, how i can desactivated this account. Pks i need your help i m having a lot problems about this, i need pls you fiz that problem i don't have idea who made this account. I don't have account in tinder long time ago, and i can't see if this account is online yet

Thank you so much

yoli

Every time I download tinder, and always sign In with facebook, it always says 'server error' I don't understand why as I have also deleted the app from my facebook app and then reconnected it but it's always the same. In addition i did have it in the past and it has always worked for me but now it is just coming up as not going to work and i really don't understand why.

Can someone please tell me why it's doing this.

Thank you

Hi

I was recently banned from Tinder with no explanation as to why other than a breach of terms. I have contacted tinder frequently to have this rectified as there is no reason I can see to this having been the case. I have received no satisfactory response to this issue. I am certain that some kind of mistake had been made on their part.

Thanks

Bryan Mccall

Hi There,

I recently purchase a six month membership with Tinder on the premise that I would be receiving a boost special once a week, a boost is when it makes your profile standout from the rest, after purchasing a six month membership the boost special has been changed to once a month.

May I please have refund of my membership as I feel I have been misled?

It is outrageous that you do not have a customer service call center. Or any phone number available to members. Serious complaints are not taken at all seriously, direct communication with any employee is impossible, fake profiles and confirmed criminals abound. Tinder does not care about its members' safety, and does little if anything to hide this.

There is a profile with my name and picture and it is not me. I've been receiving a lot of messages on Facebook because of this. People claim to be upset that I've matched with them and then don't respond. And this has happened in different locations and I have no idea how to deal with this issue. I'm concerned for my privacy and safety. I request you to please help me resolve the issue.