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4.4 13 Reviews 493 Complaints
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Tinder Complaints 493

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A
2:11 pm EDT
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Tinder my account is under review

I am using tinder since more than 2 years . And I know each terms and conditions. I have paid for this app too. Before paying I did not get any problem. But now it is saying my account is reported too many times... I have never used bad words. Then why this? Just because I have paid for the app! And if you can't resolve my issue then give my money back. I have already 10000+ likes pending which I even cannot see..

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C
4:02 pm EDT

Tinder my account was banned for no apparent reason.

I had not matched with anybody or messaged anybody in over two weeks, but had logged in the day before to swipe some. The next day I logged in to a banned account! I received no warning via email, and customer service will not even tell me WHY my account was banned let alone do anything about it! Unacceptable! I paid over $100 for a 6 month Tinder Gold subscription! I should at least receive some reasoning behind the banning of my account! I am genuinely annoyed to the extreme! What the hell kind of business model / customer service is this?!

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J
12:51 pm EDT

Tinder fake people trying to get cash out of people who are honest in why they are on tinder

Askme 33
Lives in Stellenbosch is such a person. From the start it says 33km away. Stellenbosch much further away... but also whoever this person is, her or maybe a him they asking for money but firstly making you believe they so much in love with you ext... How many unsespecting guys are on Tinder that they already went through... As fake as you can get them... Also went under the name Paula. Asking for payments as "she needs cash for whatever"... Sure the emails already set up also and just changing where required. Fake! Even playing the feel sorry for me card also. Very well organised but many other people will fall for this also and they will all be paying... 😡

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7:53 am EDT

Tinder stolen identity/ fake account

Hello my name is Alonzo I'm emailing you guys very disappointed because someone has made a fake account with my name and with pictures from my instagram they are spreading false rumors and some of my family members have came across it and it just really makes me feel bad. I'd really appreciate it if you could help me get he account taken down ASAP, thank you. The fake account trying to impersonate me is titled "Lonzo" and is listed as 18 years old, they have put my Instagram in their bio which is "@Lonzo.uc". I'm only 16 years old. I have gotten direct messages on Instagram from countless men and it's beginning to make me uncomfortable. I really hop you guys can take this account down as soon as possible thank you! I have left a screen shot of the account to make it easier for you guys to find.

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Update by Alonzo gonzalez
Aug 27, 2019 7:54 am EDT

This is ruining my life please help as soon as possible

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M
1:18 pm EDT

Tinder cancellation of subscription

I have made a purchase through tinder app for tinder Gold. I don't see the option if cancellation . The steps which are mentioned on the help section doesn't work either. When sent an email to customer care, I was told that my subscription is already cancelled, however I got charged the next day. So please cancel it or tell me the correct way to cancel it.
[protected]@gmail.com
+[protected]

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6:55 pm EDT
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Tinder account deleting

I've lost my phone sim card and cannot log-in and have asked customer service for help to log in again. They just answered that I have to confirm my account so they can delete it. I wrote again that I asked for help to log in again and no answer! I then send them a description of my profile and send the a pic og me with a date on a paper and I have contacted the customer service for at least 3-4 times and they never answered me and I had to ask one guy I've matched with on instagram who confirmed that my account is still active and I cannot log in! It's not the first time the customer service sucks! Last time using that app with people who can't even figure out how to help the users. They apparently have no idea how to help.

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T
4:30 am EDT

Tinder someone is impersonating me on tinder

Someone made my fake account on tinder with fake gmail and has put my display picture and instagram with my number on display
Whoever it is has opened account from gmail because from my number they need otp
Problem is my number is there on display and everyone is msgn me on whatsapp and instagram since then
Please solve this issue
Block that account and if possible you can send me location of the person who has made that account

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5:40 pm EDT
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Tinder banned for no reason

I am disgusted how I got banned from Tinder this has affected my life and confidence why should have men more rights then females. I'm a good citizen I feel like a criminal when I am genuine and honest. No other dating app has treated me this way. I can not login by mobile or Facebook. Thanks for ruining my life I am still single. Please give me a chance to go back on I have the right to meet new people. I deserve to be treated like a human not a criminal.

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Update by TinderStar
Aug 09, 2019 4:42 am EDT

Can you please clear my name so I can get back on tinder

Update by TinderStar
Aug 10, 2019 11:31 pm EDT

Can you please let me sign in using my mobile and facebook.

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USux
US
Aug 08, 2019 6:17 pm EDT

If you are basing your entire value off of a ban from a dating service, you need to completely re-evaluate the way that you are looking at yourself and the people you are trying to hook up with.

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D
7:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder blocked on tinder because of technical issue...

I did create a Tinder profile, I wanted to verify my email address. So verify link was sent to my email, after clicking that and trying to log in on the Tinder web page, I got error that I could not log in and would need to try again later.

I did try the verification time and time again, for couple of days. Trying different browsers, Firefox, Chrome, IE.. still nothing.

I figured it might work after deleting my account and making new one, since my account was just one week old. So I did delete the account, tried to make new one and boom, I got message that my account has been blocked.

I did contact the customer support and just got message that my phone number/Facebook account was permanently banned for breaking the rules of service. And there was nothing they could do or even help me solve the original problem with the email verification error.

So the Tinder web application has some kind of bug with email verification links, I try to solve that and get permanently banned in the process with no way to reverse this. How is this fair in any way?

I want my old account restored and email verified correctly.

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M
3:12 am EDT

Tinder tinder app

my number is some how corrupted when I put it in the tinder app and when I hit resend I get a bunch of letter code behind the number code I haven't even got to use the app because I always get a error code my number is phone [protected] my email is [protected]@yahoo.com or [protected]@gmail.com I feel some how hacked some one is deliberately causing havoc and corrupting peoples profiles. I hope you can solve the problem so far im not impressed and thinking of using alternative sights instead.

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G
5:26 am EDT

Tinder banned for no reasons

I am disgusted and appalled at how I have been treated, like some criminal and I have not committed any violations. I had created a new app and been on the site for less than 24 hours when I was banned. I have had no contact with other members during this period. Quite frankly, guilty is not a good practice.

Disgusted. I'll not be using the App ever again and I'll be telling all others to not use it. Might want to rethink your practices; there are hundreds of complaints about this same experience with other users.

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6:39 pm EDT
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Tinder banned for no reason

Paid this morning, banned within the evening. Have a photo of my and then a photo of my cat? So stupid
I haven't even had the chance to like anyone etc before it banned me straight away!
Seems like it's a common occurrence for gold members to get banned which means tinder will always get that one off non refunded payment and an easy way to make definite cash

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A
7:53 pm EDT

Tinder my account was banned

I am wondering why my account was banned I believe I haven't done anything wrong and I haven't even got matches and I get banned before I could make any matches like I get banned the next day I create the account every app is blocking me and I read the policy and I haven't done anything to breaks rules in really confused please tell me what I did wrong

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5:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder dating application

Tinder banned my account without any valid reason and without any notice, and without any explanation after they let me subscribe for 1 year.

I want to fill an official complaint against them for cheating me and taking my money then they banned my account without any valid reason.

I already contacted them by they didn't reactivate my account yet.

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11:11 am EDT
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Tinder tinder account banned

So I haven't really been on tinder much I bought gold A little while ago and I checked my account today and it was banned. I haven't broken any rules and I looked them over so I'm not sure why my account got banned. Could my account be reactivated?

I don't really have anything else to add because there's no reason I should've been banned. This isn't the first time it's happened either

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J
9:41 am EDT

Tinder shut off my account when I did nothing wrong.

I did nothing wrong. My account got banned. I want access to my account or atleast a new account. I tried just saying whatever and starting a new profile, and it didn't work. So I have no idea what I should do... Had the same account for years. Lost all that information. I need an explanation, or some type of reasoning for what is going on. Would be different if I was disrespectful - but no. Help.

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S
4:17 am EDT

Tinder dating app

Tinder is fun dating app but as women we are flicking through pictures than involve men with there tounges out and there shirts off or worse. Why does tinder think it is acceptable to have us have to view these pictures in order to use their service . you cannot complain unless you first like that photo.. NOT acceptable. Tinder has a duty to women not subject us to these offensive advances . Are they not requires to be respectful to omen using their app? they should be screening all the photos they go up ... I hope a claasier app takes them out of bussiness. What is there legal obligation here. This is surely wrong. Tinder you Your practices are POOR

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L
9:35 am EDT

Tinder banned account & appeal

To whom it may concern,

This is the third attempt to make contact with the relevant authorities at tinder.

My partner and I set up an account on tinder to find a woman who might be interested in our polyamourous relationship.

As far as my partner and I were aware (through reading and rereading your rules and guidelines) this account was in accordance with the terms of use, community guidelines and was not offensive or inappropriate.

I would like to appeal the decision to ban our account and would like to inquire as to why exactly it was banned at all.

Thank you.

Kind regards,

"Lillith".

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6:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder fake tinder account using my son's photos

Good day

a perpetrator has created a fake tinder account, unlawfully using photos of my minor son's instagram account without his knowledge or permission.

We have contacted Tinder, but have not received any feedback or acknowledgement of receipt.

Could you urgently assist to get this account suspended and also to get the information of the creator of the account.

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R
3:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder banned for no reason

I tried getting on my tinder account and it stated that I had been banned for violating terms, but I don't understand what I did wrong. I purchased the tinder gold and I haven't said anything provocative. I haven't pretended to be someone else and I'm certainly not a bot. So, I'm curious as to why I was banned. I found a really nice guy on there and tinder was my only source of speaking with him and now I'm mad because I've been banned for doing absolutely nothing. Can I at least have my money back since I just purchased it today and didn't hardly use it? I'm disappointed in this company for banning so many people who have done nothing against your terms.

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About Tinder

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Tinder is a popular dating app that has revolutionized the way people meet and connect with each other. The app was launched in 2012 and has since become a household name in the online dating world. With over 50 million users worldwide, Tinder has become the go-to app for singles looking to find love, hookups, or just casual dates.

The app is designed to be simple and user-friendly, with a swiping mechanism that allows users to quickly browse through profiles and decide whether they are interested in someone or not. Users can create a profile by linking their Facebook account or by using their phone number. They can then add photos, a bio, and other details about themselves to make their profile more attractive to potential matches.

One of the unique features of Tinder is its algorithm, which uses a complex set of factors to determine which profiles are shown to users. The algorithm takes into account factors like location, age, gender, and interests to match users with compatible profiles. This means that users are more likely to find matches that are a good fit for them, increasing their chances of finding a meaningful connection.

Tinder has also introduced several new features over the years to enhance the user experience. These include the ability to send GIFs, the option to add music to your profile, and the introduction of Tinder Social, which allows users to connect with groups of friends and meet new people together.

Overall, Tinder has become a cultural phenomenon, with millions of people using the app to find love, companionship, and casual dates. Its simple interface, powerful algorithm, and innovative features have made it one of the most popular dating apps in the world, and it shows no signs of slowing down anytime soon.
How to file a complaint about Tinder?

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1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Tinder in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Tinder. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against Tinder on ComplaintsBoard.com.

Overview of Tinder complaint handling

Tinder reviews first appeared on Complaints Board on Feb 16, 2015. The latest review The worst customer service you will ever receive was posted on Mar 27, 2024. The latest complaint billing was resolved on Oct 05, 2019. Tinder has an average consumer rating of 1 stars from 3458 reviews. Tinder has resolved 5 complaints.
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