Title Nine
Reviews and Complaints

Ordered on May22, received email from title nine stating shipped on May 25, began watching tracking. UPS logged the package on May 28 (why this three business day lag?), then on June 3, it was logged as transferred to USPS in my city (St Paul, MN). UPS tells me to begin tracking it with the alternate #, but that doesn't work in usps.com. I contacted Title Nine by email today (agree with previous reviewer, why don't they at least have somebody answering phones, three months out from the main Covid lockdown?), since it has now been six days- with the package presumably in my city, and I still have not received it. I live in a safe area, and am home all the time, so the package was not stolen. If you are listening, Title Nine- please reply to my email and use a better shipping method next time, your clothes are expensive and it is not right to make the buyer wait 2+ weeks for receipt and have all of these unknowns in the shipping process.

Title Nine is a pretty good store, but their customer service can be a bit slow at times. They have a limited selection of sizes and colors, which can be a bummer if you're looking for something specific. I wouldn't recommend getting a gift card from them, as there's a chance that the size or color you want won't be available when the card arrives.

I've been a loyal customer of Title Nine for years, spending thousands of dollars on my wife's wardrobe. However, this year I was really disappointed to find that all that was left were extra small sizes. It's frustrating when you can't find what you're looking for, especially when you've been a loyal customer for so long.

Overall, I'm not sure if I'll be buying from Title Nine again. While they have some good products, the limited selection and slow customer service make it hard to justify spending money there.

I gotta say, I'm pretty disappointed with my experience with Title Nine. I made a big order on June 2nd, and it was supposed to arrive by June 11th. But the tracking info stopped updating, and now it's June 16th and I still haven't received anything. I've tried calling, but no one picks up, so I've resorted to emailing. I've sent four emails now, and still no response. It's frustrating because they already took my money, but I don't have my order. I feel like I've been ripped off! I just want my money back, but I don't know how to make that happen.

So, I was looking for a jog bra and decided to give Title Nine a try. I was told that the Athena bra was a good option, but when I received my order, it was nothing like the Athena. I tried to reach out to customer service via email three times, but I never received a response. I was really disappointed with the poor customer service, especially since the return shipping prices were so high. It's frustrating to spend so much money on an item and then have to jump through hoops to return it. I paid $69 for the jog bra, and I feel like I didn't get my money's worth. I won't be shopping with Title Nine again.

I've been trying to buy clothes for a while now, and I really want to support Title Nine because it's run by women and they have some great outdoor clothing. But every time I order, it takes forever to arrive and the customer service isn't great.

I mean, don't get me wrong, the clothes are good quality and all, but it's just not worth the wait. I usually have to wait at least three weeks to get my stuff, and for the price, that's just not acceptable.

I wish there was a store near me so I could just go in and buy stuff, but unfortunately, I have to rely on their online presence. And honestly, it's just not up to par. The website is kind of clunky and hard to navigate, and the customer service reps aren't always the most helpful.

All in all, I think Title Nine has a lot of potential, but they really need to step up their game if they want to compete with other online retailers. If they can improve their shipping times and customer service, I would definitely shop here more often. But for now, I think I'll stick to other brands that offer a better online shopping experience.

So, I gotta say, I had a pretty rough experience with Title Nine. I made two orders back in June of 2020 and let me tell you, it was not smooth sailing. The first order took weeks to arrive and I'm still waiting on the second one. And get this, the tracking info says it was delivered in the past! What kind of nonsense is that?

To make matters worse, when I tried to call customer service, there was no one there to pick up the phone. And when I finally got a response from them via email, it took over a week! And even then, the response wasn't even helpful. Come on, Title Nine, get it together! Other companies have figured out how to provide decent customer service, why can't you?

Honestly, I wouldn't recommend doing business with them. I certainly won't be ordering from them again. Save yourself the hassle and take your business elsewhere.

I gotta say, I'm pretty disappointed with my experience with Title Nine. I placed an order a whole month ago and I still haven't received it. According to the tracking info, it was delivered to the post office in my town just 8 days after I made the purchase. But now, a whole month later, I still don't have my stuff!

I've tried calling Title Nine's customer service line, but it seems like they're not answering due to COVID. And their live chat is down too. So I've sent them four emails, but I haven't gotten a single response. It's like they're just ignoring me!

At this point, I'm really just hoping to get a refund. I feel like I've been cheated out of my money. Something just doesn't seem right here. I even reached out to them on Instagram and they told me that there's a delay because of COVID. I mean, I get that things are tough right now, but a whole month? That seems a little ridiculous to me.

I've ordered stuff from other companies during this pandemic and I haven't had any issues at all. So why is Title Nine giving me such a hard time? I feel like I've been scammed.

Title Nine is a company that ships their products from California using FedEx SmartPost. Unfortunately, it takes more than two weeks for the products to reach the East Coast. This is because the United States Postal Service does not guarantee delivery times. It's disappointing that Title Nine does not disclose this information on their website.

Furthermore, Title Nine charges $9 for shipping, which is three times more than what it costs the manufacturer to use FedEx SmartPost. It's understandable that a manufacturer would use an economical shipping method, but why not pass on the savings to their customers? Especially since the shipping method is slow and unreliable.

It's frustrating that customers have to pay extra for a shipping method that takes so long. If Title Nine had a faster shipping method, it might be worth the extra fee. However, it's unreasonable to charge customers extra for a shipping method that is slow and unreliable.

Overall, Title Nine has great products, but their shipping methods need improvement. It would be beneficial for them to disclose the long transit times on their website and to consider passing on the savings to their customers.