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TNT Holdings Complaints 87

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M
11:42 pm EST
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TNT Holdings poor delivery times

TODAY is the 22 November 2009 and still no delivery, TNT blame SAA (South African Airways) and CUSTOMS for not releasing a container with multiple consignments because according to them not everyone has paid there duties on the consignments, I have never had a problem with DHL and used them mant times before. I tried calling for feedback seldom get back to you maybe 1 out of 4 times and another thing they should update internet tracking service daily to let you know what is happening. Really bad service from TNT South Africa, wont use them again if I can help it.
[protected] Details
Reference
Pick up date 10 Nov 2009
Destination CAPE TOWN
Delivery Date
Signatory
Date Time Location Status
16 Nov 2009 10:12:00 Johannesburg Customs Clearance In Progress.
13 Nov 2009 15:19:00 Johannesburg Held Awaiting Payment Of Duties, Taxes Or Charges By Receiver.
13 Nov 2009 05:20:00 Johannesburg Held Customs, Awaiting Clearance Instructions From Receiver.
11 Nov 2009 04:32:57 Hong Kong Shipment Received At Transit Point.
11 Nov 2009 03:43:31 Hong Kong Shipment Received At Transit Point.
11 Nov 2009 03:36:35 Hong Kong Shipment In Transit.
11 Nov 2009 02:25:00 Shenzhen Shipment In Transit.
10 Nov 2009 21:57:04 Shenzhen Shipment In Transit.
10 Nov 2009 19:22:02 Shenzhen Shipment Received At Origin Depot.

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Najmoon
Birmingham, GB
Dec 21, 2009 8:49 am EST

TNT Express is one of the worst parcel Deliver company you can find.

My Delivery was sent with them on 10th December 2009 and today is 21st December 2009 and i have not still recieved it and its not comming from outside but within the UK.

I gave them an alternative address to deliver but instead of delivering my goods to my alternative address they delivered to the wrong address and that is someone else.
and they say i gave them that address but they wont admitt their mistake buy entering the house number wrong. Now how can someone give their house number wrong?

When i contacted them again then they went back to the wrong address and picked up my goods and i dont understand why did that person accepted the goods in first place where the parcel doesnt belong to him?

When they picked up the goods they went to deliver to the orginal address and i dont understand why did they go there when i gave them an alternative address first place.

So i contacted again and they said give us an alternative address which is the same address again i gave them. But next day and the day after no goods yet still recieved so whats happening?

I waited and contacted the company who sent the goods with TNT and explained to them whats happening and when they contacted them the TNT express lied and told them the wrong stories.

They said first we delivered it (Which is wrong house they didnt admitt that to them)

They said we delivered it again but no one signed it (This means they went to the orginal address instead of alternative address and they didnt admitt that.

Then they say that we went to the alternative address and someone refused the goods (Which is lie because we all were expecting the goods also i have given the contact no.

Now i have given them the same address and in the house and its been 3 days but no goods delivered yet from them.
Contacted the sender and they are finding out.

All i here it will be delivered next day and when next days comes the message is same it will be next day and yet i havent recieved the goods yet from TNT.

They messed everything up in their office and people havent got a clue what they are doing in to TNT express.
The driver is not at fault but the people in the office is making mistakes over and over.

It is a Bad experiance for me with TNT and i havent got my goods yet from them.

J
J
JohnAct
Queanbeyan, AU
Nov 22, 2009 6:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

LESLIE CHARLES GILROY (corrupt cop)
in company with
LLOYD STEPHEN GANZERLA
BELINDA JANE GANZERLA
EUGENE CLEVELAND GANZERLA
TRACEY ANNE GANZERLA
and others, robbed my wife and I
See the whole story here
http://austlawpublish.com/forum/viewforum.php?f=2

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8:28 pm EDT
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TNT Holdings bad service

TNT courier service is the worst service you can get, most of the people here are complaining about scam, but i got deal with the geniun TNT courier.
My complaint is: i purchase some mobiles from a manufacturer in china, he uses TNT to send me the mobiles, i never receive my mobiles till date..
Whenever, i call TNT Mauritius, they speak rudely, that they don't know anything where my parcel is. Am sure they have lost it in transit, I DON'T KNOW HOW THEY ARE THE BEST COURIER SERVICE IN THE WORLD. For me its the worst one, they must change the title ' SURE WE CAN' to ' SURE WE CAN STEAL '
Most people here in mauritius, have lost their parcel while using TNT courier service, i still can't understand, who are those fools who has given tnt the award for best courier service

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K Meena
SA
Jun 14, 2014 3:43 am EDT

TNT courier service is very weak and inefficient. We cannot rely on them for timely delivery.

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4:46 am EDT
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TNT Holdings some scammers wanted to dupe me but...

Thank you so very much for this forum. Some very stupd scammers wnted to dupe me in the name of tnt courier services and microsoft coporation. Thet said I had won a lump sum of 891, 934 great britain pounds. They latter said I won 500, 000 great britain pounds. Thet used the name cmelot group email draw. They said the randomly selected diffderent emails around the world wide web and I was one of the lucky winners of the lump sum. Please I have alot of proofs in statements they mailed to me below. Thanks.

Flag this message

How you were chosen

Friday, september 18, 2009 8:25 am

From:

"camelot group"

Add sender to contacts

To:

[protected]@yahoo.com

Claims processing department.

Deutch sol agency. A division of overseassecuritiesbvorg.

(Representative, security, marketing, cooperate investment agent).

Processing department

26 stanhope road

Kent ct14 6ad london

United kingdom

How you were chosen

As part of showing gratitude to the united kingdom government and people for providing a very conducive business atmosphere for us, we (The camelot group, operators of the national lottery) have decided to be an innovative organisation with a passion for changing lives in the united kingdom as well as very few citizens from other countries all over the world. This was made possible through the newly introduced e-mail camelot group.

In this newly introduced e-mail camelot group, you do not have to purchase a ticket to participate. E-mail addresses are randomly selected from the world wide web and entered into draws on behalf of the e-mail account owners. Subsequently, e-mail addresses that emerged beneficiary are notified via the said email account.

We gladly announce to you that the results of the just concluded e-mail address ballot program held by camelot group, operators of the national lottery is out. Your email account have been picked as a beneficiary for a lump sum pay out of eight hundred and ninety-one thousand, nine hundred and thirty-four great britain pounds (£891, 934.00 pounds sterling) credited to file ref no. Ref:ukl/74-a0802742007.

Note: you do not have to purchase a ticket to participate in the camelot e-mail groupas e-mail addresses are randomly selected from the world wide web and entered into draws on behalf of the e-mail account owners. Subsequently, e-mail addresses that emerged beneficiaries are notified via the said email account. Please follow his insructions.

Please fill out the verification and funds release

1. Full names of beneficiary:

2. Residential address:

3. Date and place of birth:

4. Phone/fax numbers:

5. Name and address of next of kin:

6. Sex:

7. Occupation:

8. Marital status:

9. Nationality:

10. Ref number and batch number:

11. Amount won:

Have a nice day.

Mr phil herald.

Claims officer.

Tele:+[protected]

Their other emails and names with numbers are written below

[protected]@yahoo.co. Uk

Martin parker

+[protected]

Joel lampard

+[protected]

They are scammers!

Check out this email they also sent to me

To protect your privacy, yahoo! Mail has blocked remote images in this message. Show images - options

Flag this messagewelcome to tnt courier company (Choose a delivery optionsaturday, september 19, 2009 3:16 pm

From: "tnt courier" add sender to contactsto: [protected]@yahoo.com

Tnt courier services

Attention: osagie,

Welcome to tnt united kingdom.. Our company is the european market leader in global express, logistics and international mail services.

We will make sure that your documents, parcels and freight are delivered safely through our door to door integrated air and road networks. Our international operations are focused on the key areas of world trade in europe, asia, north america and south america. We also have strong domestic networks in australia and all major european countries including the united kingdom.

Our operational networks are supported by sophisticated technology which as well as ensuring service reliability provides real-time, on-line information about the status of your consignments.

Customers are at the heart of our business and we aim to provide total satisfaction. Tnt is the fastest and most reliable provider of express delivery services so please call us now on (+44) [protected] to book an immediate collection

Tnt courier service is also a dispatch company to the microsoft promotion award team. We have been the sole distributors of winning package to the above team for a long time. Your parcel as been registered to be delivered to you by tnt courier service.

Delivery address please

...

...

...

Before we can start the shipping process of your package. You are requested without delay to pick the type of services you want us to use in delivering your parcel.

Total net weight of parcel

0.05lbs

Colour of parcel

Brown

Parcel packaging

Bonded

Note that we do not operate on cod. (You have to pay the delivery charges before we can deliver your parcel) below are the mandatory delivery option & charges. You are required to choose the one you will want us to deliver your parcel with. Then make payment to enable us deliver your parcel to you:

Option one tnt express plus service

Delivery by: tntcourier services

Service:...: tnt express plus (24 hours delivery service)

Package type:...: tnt express pak

Number of packages:...: 1

Shipment declared value:...: 00.00 gbp

Tnt delivery charge:...: £120 gbp

Billable weight:...: 0.05 lbs

Description of goods:...: official winning package

Insurance:...: £200gbp

Total amount:...:£320gbp.. $646.48 us dollars

Option two tnt express service

Delivery by: tntcourier services

Service:...: tnt express (48 hours delivery service)

Package type:...: tnt express pak

Number of packages:...: 1

Shipment declared value:...: 00.00 gbp

Tnt delivery charge:...: £80 gbp

Billable weight:...: 0.05 lbs

Description of goods:...: official winnin g package

Insurance:...: £200gbp

Total amount to be paid:...: £280gbp...: $565.61 us dollars

Option three tnt standard service

Delivery by: tntcourier services

Service:...: tnt standard (72 hours delivery service)

Package type:...: tnt express pak

Number of packages:...: 1

Shipment declared value:...: 00.00 gbp

Tnt delivery charge:...: £40 gbp

Billable weight:...: 0.05 lbs

Descr iption of goods:...: official winning package

Insurance:...: £200gbp

Total amount to be paid:...: £240gbp...: $484.72 us dollars

Note: "insurance of £200gbp" (Kindly be informed that the documents and cheque cannot be sent to you without been insured as it will violate the federal act of parliament governing international cheque clearing) your parcel has been insured by us and the cost added to the cost of delivery above.

Please send your response within the next 24hrs to this same email address or call at the customer service desk with this number (+44) [protected] so that we can send you our account officer's information for payment. Also be reminded that the deadline for the claiming of your winnings is exactly one week after the receipt of this email. After this period your cash prize will be deemed to have been forfeited by you and will be returned to the promotion team to be re-used in the drawings of the next edition of the promotion.

Yours truly,

Mr. Martins parker

Courier agent, dispatch department.

Please here is my contact

In case of further information

Tel: +[protected]

Email: [protected]@yahoo.com

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3:11 pm EDT
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TNT Holdings Bad service

Totally not satisfied with the service TNT - Libya provides. It's not the first time we have been not satisfied by them, but this time is probably one of the few last times we will deal with them.
I had an extremely important parcel sent from China and I called to arrange for delivery the day after the arrival of the parcel. On the phone the assistant confirmed the deliver, however nothing was delivered until 3pm. I called to check up, after 5 unanswered calls the assistant picked up and said she will contact the driver. The driver called me and said he was on the way and he will deliver it. Based on that, I called the client who the parcel belonged to so he could collect it and guess what? I ended up with a very upset client cause he had to take a 2 hours drive just to collect the parcel and he didn't receive anything. I called the driver to see why he hasn't deliver yet. He picked up and said it's after working hours and he will do it tomorrow. as if it was he is the one making the decision when to deliver it.

Thank you very much TNT for giving your dealership to a company in Libya without supervising their services.
Now I don't even know if the Actual TNT company is reliable anymore!

FedEx is what I'm going for I guess. At least they answer my calls every time I call.

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3:39 pm EDT
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TNT Holdings amazingly bad service

Tnt couriers broken my brand new microwave oven during shipping and refused to except

Tnt couriers broken my brand new microwave oven worth rs.10200/- and harassed me a lot, used bad language and instead showing apology they say they didn't break it & refuse to settle the claim.

Dear sir

We deal in electronic items like microwave oven etc in new delhi

This is to inform you that we receive a order to deliver a brand new panasonic microwave oven nn-544 of rs. 10200/- plus shipping charges to baroda (Vadodara).

So we had appointed tnt couriers to collect the brand new panasonic microwave oven I was advised to open a commercial account with them so it will deliver in good condition

Docket no. [protected], they picked up the parcel brand new microwave oven in excellent condition and delivered to my customer in baroda in extremely broken condition, even outer box was totally damaged, so my customer who is a 70 years old uneducated lady who stays alone in her house refused to take the delivery as it was not in except able condition so tnt courier man misbehaved with the old lady and said he has nothing to do with it and forced her to sign the p. O. D so she signed it and later asked her neighbour to open the microwave oven and take it out from box & found the microwave oven in completely broken condition so she called me immediately and told the matter then I immediately called tnt customer care and told the matter, they asked me to write a email letter to mr. Jatin chopra so I did next day I called him and he called my customer in conference call with me, my customer & mr. Jatin chopra from tnt, there my customer said over 20 times that its totally broken and how tnt delivery man misbehaved with her so he said we will investigate and 2 - 3 hours later he called me and said he did all investigation and found we didn't break the microwave oven and delivery man did not misbehaved at all and started shouting at me and harassed me by saying things like "we are not movers and packers" and ask me to read the back side of their receipt.

So I e-mailed the team leader ivy das but no response so I called her after 4 days and talked about the matter then she said she received my mail and she will investigate and send me e-mail written �we are investigating the matter so till that time kindly hold� then they picked up the broken microwave from my customer and send it to me, when I received it I was shocked to see the outer box totally damaged so I opened it in front of tnt delivery man and also took still pictures and video recording so when I opened the box it was completely damaged all parts broken so I called mr. Jatin as ivy das was not available and the moment I called him he shouted at me and said �how dare you call on my personnel number and asked me who gave you my personnel number and cut my phone� so I refused to take delivery and I personally went to tnt office okhla to meet ivy das and I also gave her photographs printouts of broken item then she said she will give my case and photographs to security department and they will look at it and this process will take 21 days so I accepted to wait for that time and after 25 days they send me the letter saying sir we have investigated the matter and we cannot do anything as its signed only and item broken is not mentioned on pod (Proof of delivery) then I called ivy das and she said sir I have tried on your matter but claim is not possible as its your first consignment with us. And after keeping my damaged microwave oven for 1 1/2 months they returned the damaged unit.

I request them to talk to pickup man who received this product from me in excellent condition he can be a proof as he know in which condition he picked up the parcel, he should remember as when he come for pickup even in front of me he dropped very badly my microwave in his pickup van so when I told him to take it easy so he said sorry sir, I even called the pickup team leader about this matter.

I feel cheated as I was suggested by ms namita from tnt to send by commercial account as in normal account packet above 10kgs is not possible.

What should I do? What�s my fault? Why should I suffer rs10200/- plus delivery charges for some other�s fault? I already have some bad experience with tnt but I even didn�t informed tnt as its of small amount loss but its a very big amount for me.

Please do needful, help needed as its a very big amount.

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8:32 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

if it wasn't for my fiance i would be ### out of luck too. i almost fell for this ### too. it was a phillips 42 lcd tv from craigslist. HiI still have the TV. The TV is in perfect shape (take a look at the attached pics) and it comes with 18 months of transferable warranty. I am now in United Kingdom. I have been relocated here with my work several month...

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2:17 pm EDT
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TNT Holdings cheating, losing suitcase's keys &

Dear Sir/Madam
I would like to inform you that I contacted one of TNT branch in the city center, Amman (Jordan), to send luggage and boxes of personal items including clothes, books, and glassware abroad to my sister (American citizen) in USA (door to door). The persons in charge at that branch told me that it would cost me about JD 1.0 per kilogram. But, I was surprised when they demanded JD 1800 just after they took my stuff, which weighed 351 kilograms. This was on, August, 20th, 2008. I was very upset, discontent for their dishonesty, as they cheated me. Moreover, some of the glasswares which were in the boxes were found broken when arrived USA, and the keys of the suitcases were lost. I am quite sure that the way that the porter carry the boxes while transfering them from my flat to the vehicle was not right. Although I warned him. Moreover, the loss of the keys made it impossible to determine other damages that might have been in the suitcases.
This shows how irresponsible people they were.
Unfortunately, I recently realised from the TNT website that Complaints should be submitted within 30 days of the incident date. This explains why TNT personnels kept asking me to give them sometime to solve the problem, so that I wouldn't be able to complain, in spite of showing them the photos of some of the broken items.
I am affraid that this attitude will affect the reputation of TNT.

Dr. L.J. Hussain
[protected]@yahoo.com

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10:01 am EDT
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TNT Holdings verification

I received an email last Mar 20, 2009 stating;

From: "tnt" Add sender to ContactsTo: undisclosed-recipientsGreetings! You have a bank draft of $450, 000.00
which awaits the outstanding payment of $50USD. Contact the TNT
courier
company, for claims with your information.,
E-mail: [protected]@yahoo.com
Your winning email:
Your winning email password needed:
Call +[protected]
for claims with your information.
Yours sincerely
Mr.Daniel Mark, .

Only emails sent here [protected]@yahoo.com will be
acknowledged).

I WOULD LIKE TO KNOW IF THIS TRUE OR JUST A HOAX.
ANOTHER MAIL SENT TO MY INBOX ;

From: "TNT COURIER SERVICE" Add sender to ContactsTo: undisclosed-recipients

Dear Esteemed Customer,

We wish to inform you that we have not be able to read your mail due to maintainance we are doing,
and also we want to inform you that we are unable to recieve our customers email on the previous email,
we sincerely appolpgise for the inconvinesess.

We are still in possetion of your winning fund of $450, 000, please do send us email Via the email address
Below
EMAIL: [protected]@yahoo.com.hk

Please Kindly Call me on {+[protected]}
Yours sincerely
Mr.Daniel Mark, .

Only emails sent here [protected]@yahoo.com.hk will be
acknowledged).

MY EMAIL ADDRESS IS "[protected]@yahoo.com"

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jcbarrera
PH
Mar 23, 2010 1:37 am EDT

i got an email telling me that i won the lottery that i won 500, 000 pounds? +[protected] was the number to call? name is greg smith? hoax?

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2:41 pm EDT
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TNT Holdings broken product when shipping

Tnt couriers broken my brand new microwave oven during shipping and refused to except

Tnt couriers broken my brand new microwave oven worth rs.10200 — and harassed me a lot, used bad language and instead showing apology they say they didn't break it & refuse to settle the claim.

Dear sir
We deal in electronic items like microwave oven etc in new delhi

This is to inform you that we receive a order to deliver a brand new panasonic microwave oven nn-544 of rs. 10200 — plus shipping charges to baroda (Vadodara).

So we had appointed tnt couriers to collect the brand new panasonic microwave oven I was advised to open a commercial account with them so it will deliver in good condition
Docket no. [protected], they picked up the parcel brand new microwave oven in excellent condition and delivered to my customer in baroda in extremely broken condition, even outer box was totally damaged, so my customer who is a 70 years old uneducated lady who stays alone in her house refused to take the delivery as it was not in except able condition so tnt courier man misbehaved with the old lady and said he has nothing to do with it and forced her to sign the p. O. D so she signed it and later asked her neighbour to open the microwave oven and take it out from box & found the microwave oven in completely broken condition so she called me immediately and told the matter then I immediately called tnt customer care and told the matter, they asked me to write a email letter to mr. Jatin chopra so I did next day I called him and he called my customer in conference call with me, my customer & mr. Jatin chopra from tnt, there my customer said over 20 times that its totally broken and how tnt delivery man misbehaved with her so he said we will investigate and 2 - 3 hours later he called me and said he did all investigation and found we didn't break the microwave oven and delivery man did not misbehaved at all and started shouting at me and harassed me by saying things like "we are not movers and packers" and ask me to read the back side of their receipt.
So I e-mailed the team leader ivy das but no response so I called her after 4 days and talked about the matter then she said she received my mail and she will investigate and send me e-mail written “we are investigating the matter so till that time kindly hold” then they picked up the broken microwave from my customer and send it to me, when I received it I was shocked to see the outer box totally damaged so I opened it in front of tnt delivery man and also took still pictures and video recording so when I opened the box it was completely damaged all parts broken so I called mr. Jatin as ivy das was not available and the moment I called him he shouted at me and said “how dare you call on my personnel number and asked me who gave you my personnel number and cut my phone” so I refused to take delivery and I personally went to tnt office okhla to meet ivy das and I also gave her photographs printouts of broken item then she said she will give my case and photographs to security department and they will look at it and this process will take 21 days so I accepted to wait for that time and after 25 days they send me the letter saying sir we have investigated the matter and we cannot do anything as its signed only and item broken is not mentioned on pod (Proof of delivery) then I called ivy das and she said sir I have tried on your matter but claim is not possible as its your first consignment with us. And after keeping my damaged microwave oven for 1 1-2 months they returned the damaged unit.
I request them to talk to pickup man who received this product from me in excellent condition he can be a proof as he know in which condition he picked up the parcel, he should remember as when he come for pickup even in front of me he dropped very badly my microwave in his pickup van so when I told him to take it easy so he said sorry sir, I even called the pickup team leader about this matter.
I feel cheated as I was suggested by ms namita from tnt to send by commercial account as in normal account packet above 10kgs is not possible.
What should I do? What’s my fault? Why should I suffer rs10200 — plus delivery charges for some other’s fault? I already have some bad experience with tnt but I even didn’t informed tnt as its of small amount loss but its a very big amount for me.
Please do needful, help needed as its a very big amount.
I want compensation.

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mr_solar
IR
Dec 14, 2019 6:35 pm EST
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ارمين عيسي مداري موانه
جنس محموله:پول نقد
ادرس:اروميه ،اسلام اباد
تاريخ :٦/٩/٩٨

A
A
جعفر قصاص
US
Jan 05, 2019 12:12 pm EST

The [protected] doesn't arrive till now I watiing for 35 days
Its so late i talked to them but no answer
Please
...

V
V
vern frye
Jun 24, 2007 12:00 am EDT

Has anybody actually sent the tnt courier fees to tnt and actually received their winnings?

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11:06 am EST
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TNT Holdings nothing they said they would provide has come about, nothing!!!

I too have been part of the 'you will thank us till you die"company (Un) success story. I though have been"waiting' since 2006. I had no idea what was going on and every time I would finally get a hold of some one-someone new would promise that they personally would see to it that my site was up and going in no time. I am currently waiting ha ha (Since dec.) for "something" to happen.

Thanks for this opportunity

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3:25 pm EST

TNT Holdings refund of parcel delivery payment

On nov. 11 after a lot of email regarding pepsi lottery winning info I received an email from lyall cresswell of tnt courier co. That they are going to mail my package but they are asking me to pay $864.81 for delivery and I sent it by western union to andy dalrymple and emailed me back to wait in my house the following day to sign for the package but emailed me again that day that the british inland revenue stopped it and needs to be paid 6, 782 pounds to release it. I told them that I don't have any money anymore and the tried to negotiate that I can just share $3, 600 and they will shoulder the rest. I emailed them backed that I am no longer interested since it's becoming complicated and I demanded a refund of my money and they became silent and that's why I am making this complaint and please help me get my money back. I am a retired senior citizen and that was my retirement savings.

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8:25 pm EST

TNT Holdings email notice of a lottery prize

I received an email notifying me that I won a lottery prize, of about 500, 000 pounds. It was suspicious looking, without any identifying company or business name. I responded. In response I was told to contact a courier service, TNT Courier Service, and ask for their courier cost. From this last response, I checked on the company to see if it exists. It doesn't.

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Hamza
Jul 11, 2008 5:35 pm EDT

i got an e-mail from them which says i have won a lottery of £753, 437.00 from British national lottery scheme
is that true?

A
A
ashernurse
Columbia, US
Apr 09, 2010 3:58 pm EDT
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I received an email very similar to this one mine was for 850000 dollars and my fee was 150.00 I really feel these people should be prosecuted in some way due to the fact the are scamming so many innocent people out of their hard earned money.

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ashernurse
Columbia, US
Apr 09, 2010 3:54 pm EDT
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I did not receive this email but did receive a similar one about 850, 000 dollars with paying tnt 150. dollars. The contact person on my email is mr mike aderson

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arm
MU
Apr 14, 2009 4:53 am EDT

hello
i have received the same mail.that why im on this page to check if it is true or not.

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mel
PH
Mar 15, 2009 11:27 am EDT

TNT COURIERS SERVICES

Customer/Delivery Services Department

2nd Roundabout, Epe Express Way, Lekki,

Tel: +[protected] Fax; +234 [protected]

Primary SIC: Air Courier Services, Primary NAICS: Couriers

Description: Transportation: International courier services

PARCEL STATUS: AWAITING DISPATCH

Dear Valued Customer,

Welcome to the dispatch centre of the TNT Express. With reference to the email you received from us, there is a bank draft which was deposited in our office by Mr.G.Smith of the Chevron Oil and Gas Company to be delivered to you, we have no idea why he is sending you this bank draft but we are acting under his instructions and we have been waiting for you to contact us all this while that is why we went through your information and decided to get you.

All you need to do right now to get your enveloped type package in which the bank draft of $780, 000 US Dollars is included delivered to your door step is to go ahead and pay the $275 USD only. I will send to you the Scan Copy of the Airway Bill and the package order number as well as the package tracking number in which you can use to check your package status at any TNT branch nearest to you and also on our website online. Do note that any contact with any TNT BRANCH near you will be of no use until I send to you the parcel delivery details along with the Air Way bill so that they can help you track your parcel and I can only send that after payment of the $275.

Please kindly note that we do not operate COD (Cash-On-Delivery) on this type of fee since the delivery fee has been paid for. Thus any mail regarding COD (Cash on Delivery) may not be acknowledged.

Note that for efficiency, transparency, and speed all payments are made through our Senior Cashier Officer (Mr. Ajayi Sadiq) to our Accounts Department via Western Union Money Transfer or Money Gram Money Transfer with the following information;

Name: Ajayi Sadiq

Address: Lekki, Lagos State Nigeria .

Text Question to be used: Code

Text Answer: Friend

Amount to Be Sent: $275 USD

Kindly Note That Parcel will get to customers 48hours after payment have been confirmed.

After payment you are required to send to us a well scanned copy of your payment receipt alongside the following details through this email;

Name of Sender:

Address of Sender:

Money Transfer Control Number: or Payment Reference No:

Amount Sent:

You are to locate the closest Western Union or Money Gram Agent either in a Mini Mart or A Post Office and effect the payment. Note that your package is expected to be delivered as soon as your Payment has been confirmed by our Account's Department due to the service type you opted for. For further information do not hesitate to contact us.

Sincerely,

West Oduduwa

Customer Relations Representative

TNT COURIER Services.

********************************************************************************

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JRC
PH
Mar 10, 2009 4:21 am EDT

Customer/Delivery Services Department
2nd Roundabout, Epe Express Way, Lekki,
Tel: +234 [protected] Fax; +234 [protected]
Primary SIC: Air Courier Services, Primary NAICS: Couriers
Description: Transportation: International courier services
PARCEL STATUS: AWAITING DISPATCH

Dear Valued Customer,

Welcome to the dispatch centre of the TNT Express. With reference to the email you received from us, there is a bank draft which was deposited in our office by Mr.G.Smith of the Chevron Oil and Gas Company to be delivered to you, and we have been waiting for you to contact us all this while.

Actually the depositor was asked not to pay the registration fee being that we did not know when you will be contacting us. Like we told you the fee is $275:00USD and this is all that is required to get your parceled draft to you.

All you need to do right now to get your enveloped type package in which the draft is included delivered to your door step is to go ahead and pay the $275 USD only. I shall send to you the Scan Copy of the Airway Bill and the package order number as well as the package tracking number in which you can use to check your package status at any TNT branch nearest to you and also on our website online.

Please kindly note that we do not operate COD (Cash-On-Delivery) on this type of fee. Thus any mail regarding COD (Cash on Delivery) may not be acknowledged.

Note that for efficiency, transparency, and speed all payments are made through our Senior Cashier Officer (Mr. Karo Umukoro) to our Accounts Department via Western Union Money Transfer with the following information;

Name: Karo Umukoro
Address: Lekki, Lagos State Nigeria .
Text Question to be used: Colour
Text Answer: Red
Amount to Be Sent: $275 USD

Kindly Note That Parcel will get to customers 48hours after payment have been confirmed.

After payment you are required to send to us a well scanned copy of your payment receipt alongside the following details through this email;

Name of Sender:
Address of Sender:
Money Transfer Control Number:
Amount Sent:

You are to locate the closest Western Union Agent either in a Mini Mart or A Post Office and effect the payment. Note that your package is expected to be delivered as soon as your Payment has been confirmed by our Account's Department due to the service type you opted for. For further information do not hesitate to contact us.

Sincerely,
West Oduduwa
Customer Relations Representative
TNT COURIER Services.

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Mr. Sommisr Sirikulpadungsak
TH
Mar 09, 2009 9:35 pm EDT

วันที่: Mon, 16 Feb 2009 13:00:38 -0600 (CST)
จาก: "TNT COURIERS SERVICES" ดูรายระเอียดรายชื่อบุคคลที่ติดต่อ
เรื่อง: You Have A Bank Draft With TNT.
ถึง:

Greetings!
You have a bank draft of $780, 000.00 USD, which await the outstanding
payment of $275USD.Contact the TNT courier company for delivery with
your information. Contact person Mr. West Oduduwa, Email:
tntcours091@sbcglobal.net
Tel;+[protected]

ผมได้รับ Email ลักษณะแบบนี้หลายฉบับมาก ไม่ทราบว่าเป็นเรื่องจริง หรือหลอกลวงเพื่อให้โอนเงินไปให้เป็นค่าส่งพัสดุลงทะเบียน กรุณาช่วยตรวจสอบให้ด้วย ขอบคุณ

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love
Jul 19, 2008 2:37 pm EDT

its a scammed, its not true, you don't play anything so that mean you are not winning anything..

ComplaintsBoard
S
6:47 am EDT

TNT Holdings fake lottery prize

I recently received an email informing me that I had won a lottery prize. I have since received emails regarding paying out money to enable the prize to be sent to me. I thought I would investigate it further and found several sites on the internet where people have received the same or similar emails regarding prize winnings and have since found them to be fake lotteries.

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luka dikiciyan
Melbourne, AU
Jan 05, 2010 11:45 pm EST
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yes i recently have 5 lottery wins if you can believe this in 5 days how rich or how lucky am i can you believe these time waisting mongrals .when is someone going to to something about these people god only knows.if it sounds to easy it means it is definately fake no question .no one is that lucky

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Janet Merkhe
JO
Jan 26, 2009 1:02 pm EST

I recently received an e-mail informing me that I have won a lottery prize form the British National Lottery, and the sum is very big, I can' t deny that I have contacted them by email, becouse I was very happy and I couldn't believe that I have won such a big prize especially I am not a rich woman and I have children to take care and I need this money, they replied me and give me the TNT courier company address to contact them to gain my prize, but when I read thier conditions that I must pay for thier servieces in advance and it was to much and I don't have it, I was confused and couldn't believe so I started to search about the TNT company and the British Lottery and I have read many complaints from people whom received the same email, I thanked God to not fall in the trap, but I think the interional Police must take hard procedures and fight them. thanks a lot

ComplaintsBoard
V
6:42 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

TNT Holdings Fraud and cheating

Hi there, I am really pissed that i was scammed by the microsoft promotions and the fake tnt courier service in the uk. I was scammed on september 4th 2008 by persons who claimed to be tnt dispatch officers and microsoft promo claim agents.

They called me everyday for three mths claiming they paid for part of my shipments... and that the parcel was being held in my country and i have to pay the difference of 1000us and it will be delivered to me the next day.

I was having cell phone problems causing me to lose contact with them for a month! When my cell was working again they told me the money is still there in my country being held by my government and i dont have much time left i paid them twice and now i hear nothing after asking for and update!

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Beloica
US
Apr 17, 2011 2:42 pm EDT

It all started on Craiglist.com Best offer***MacBook Air*** 13.3 - $350 PostingID: [protected] This bad economy is forcing us to fault for this attractive deals online. Shame on those who take advantage of us. I spend my whole check that week for a Mac Air that I thought I would get for a lot less than what I can afford to pay. I hope no one else fall for this trap. Do not make any wire transation. Deal Locally...I felt for the trap and I lost my money. first email: Hi, The laptop is still available, but I'm currently in London, England. Because of the financial crisis, I lost my job in United States and I had to move at my sister in United Kingdom ( here I found a good job ) . The laptop is in perfect condition, and I will sell it only in US because here the warranty and the AppleCare are US registered. I am selling the laptop because I don't use it anymore. I work a lot with Windows XP Pro and this one can't run this Operating System. Click here : Apple_MacBook_Air to see some pics with the laptop so you can see the condition of the laptop. I bought the laptop 4 months ago and it still has 8 months of Apple transferable warranty remaining ( you can extend the warranty for one year on your name ). I hope you are still interested and we can make the deal happen right away. Since I can't meet you and make the exchange, I would like to use a service that will help us with that: www.tnt.com/tnt.express.london.depot/third_party_service.html TNT is a worldwide delivery company (like Fedex, DHL or UPS). You can see from their procedure that you will be able to check the laptop before I receive the payment. If you are in a hurry, I will use 2 day delivery (on my expense). Let me know what you think. Best Wishes, Tiffany Harris second email: Tracking Number: [protected] Important TNT Payment Instructions/Shipment Details Please read the Instructions carefully. Click here to track your package: http://shiptnt.uk.com/tracking.html Dear TNT Customer, We have your package in our custody. Description of goods: 1 x Apple MacBook Air Laptop Computer Sender of package ( Seller ): Tiffany Harris Receiver of package ( Buyer ): Delivery Address: Address: City / State: Zip(City Code): Country: USA Delivery Type: TNT Express 2nd Day Delivery - After the Payment is received and verified by TNT Amount to be paid by the Buyer: US $350.00 Payment Instructions - Receiver of the Payment -Edward Stunts The payment must be made through Western Union Money Transfer to the Name of the TNT Agent who is in charge with this transaction - Edward Stunts using the Money in Minutes Service from Western Union. Important Note: The Payment must be made at one of Western Union's Agent Locations, in person by the Buyer. The payment must not be made using Western Union's Send Money Online Service due to the high Credit Card fraud risk. We will not confirm any payments made online. You must go to a Western Union Agent Location and make a Money Transfer to the Name of the TNT Agent who is responsible with this transaction -Edward Stunts. In order to complete the Money Transfer using the Money in Minutes Service you will need the Payment Details of our TNT Agent: Please make your Money Transfer payable to: First Name:Edward Last Name: Stunts Address: 64 Malet Street City: London Zip(City Code): WC1E 7HU Country: United Kingdom In order to confirm your Payment we require a scanned copy of the Western Union Customer Receipt/Transfer Confirmation. Please send us the scanned copy of the Western Union Customer Receipt/Transfer Confirmation at: PaymentDepartment@shipTNT.uk.com Once we will receive the scanned copy of the Western Union Customer Receipt/Transfer Confirmation we must validate the Western Union Money Transfer and then collect it. This process may take up to 12 hours depending on the time we will receive the scanned copy of the Western Union Customer Receipt/Transfer Confirmation. Important Note! Please read: we cannot collect the Western Union Money Transfer without the scanned copy of the Western Union Customer Receipt/Transfer Confirmation. Please send us the scanned copy of the Western Union Customer Receipt/Transfer Confirmation after you complete the Payment. Please read our TNT Payment Privacy Policy to learn our payment release and payment refund conditions. 1.The Payment will be sent to the Seller by TNT only after you receive the package, check the merchandise and if you are completely satisfied with it. Only then you will instruct us to release the Payment to the Seller. 2.TNT acts as a third party holding at the same time the merchandise and the Payment. 3. After the merchandise is received by the Buyer, the Buyer will have up to 21 days depending on the nature of the merchandise to review the merchandise. For transaction No. [protected] the inspection time is 5 ( five ) business days. a) If the Buyer decides to keep the merchandise the Buyer will instruct TNT to release the funds to the Seller. b) If for any reason the Buyer does not want to keep the merchandise, the Buyer will ask TNT for a refund. The refund procedure is very simple, the Buyer will receive the money from TNT through Bank to Bank Wire Transfer, or by Check or by Western Union Money Transfer. The refund method is at the Buyer's choice. Thank you for using TNT Nicole Card - TNT Customer Department London Depot 214 Bowery Street London S22 1TF Customer Department General Manager: Robert Kay Email: CustomerDepartment@shipTNT.uk.com Intellectual and other property rights to the information contained in this site are held by TNT Holding B.V. with all rights reserved © 2010 3rd email: Tracking Number - [protected] TNT reduces risks associated with Internet transactions by acting as a licensed, trusted, neutral third party for online transactions. The Seller leaves the merchandise into TNT custody. The merchandise will remain in TNT custody until the Buyer provides the Payment Information to TNT. The Payment must be made through a Money Order Service. After the funds are received by TNT, the merchandise will be sent to the Buyer. Once the Buyer receives the merchandise, the Payment will be released to the Seller only if the Buyer is satisfied with the merchandise. If the Buyer will not be satisfied with the merchandise, TNT will send the merchandise back to the Seller and the Buyer will be refunded by TNT. Receiver of the Package First name Last name Address City/State Zip(City Code) Country USA Sender of the Package First name Tiffany Last name Harris Address 30 Leicester Square City/State London Zip(City Code) WC2H 7LA Country United Kingdom This package was processed on a TNT OnLine compatible shipping system. For TNT support please contact us: CustomerDepartment@shipTNT.uk.com Description of goods Quantity: 1 Apple MacBook Air Laptop Computer Additional Details: Specifications: Processor: Intel Core 2 Duo 1.6GHz Processor Technology: EM64T, Enhanced SpeedStep Technology Bus Speed: 800MHz Standard Memory: 2GB Memory Technology: DDR2 SDRAM Memory Standard: DDR2-667/PC2-5300 Hard Drive: 80GB Ultra ATA 4200 rpm Optical Drive: Not Included Display Screen: 13.3" Active Matrix TFT Color LCD Graphics Controller: Intel GMA X3100 144MB DDR2 SDRAM Shared Network: Apple AirPort Extreme Wi-Fi IEEE 802.11n, Bluetooth Bluetooth 2.1 Keyboard: Full Size Ports: 1 x DC Power Input, 1 x 4-pin Type A USB 2.0 - USB, 1 x Mini-phone Audio Out, 1 x micro-DVI Batteries: 1 x Lithium Polymer (Li-Polymer) 37Wh Standard Battery Dimensions: 12.8" Width x 8.94" Depth Weight: 3 lb Supplied Software: Operating System: Mac OS X 10.5 Leopard Click to DVD - DVD Creation DVGate Plus - Digital Video, Audio Mastering and Remastering SonicStage - Digital Music Apple Media - Network File Sharing Image Converter - PSP Transfer Microsoft Digital Imaging Starter Edition Intuit Quicken 2006 New User Edition InterVideo WinDVD Microsoft Works 8.5 Small Business Edition Roxio DigitalMedia SE Adobe Photoshop Elements Adobe Premiere Standard Microsoft Office 2003 Basic Apple Movies Package Norton Internet Security Apple Security Center Apple Update software Apple Recovery Wizard software Apple Support Central Service and Warranty Information: 4 Months of Warranty Remaining (as written on the Warranty Papers) Supplied Accessories: Recovery CD's Software CD's Manuals Legal Papers Warranty Papers Carrying Case AC adapter Memory Card Adapter Power Cord Verification Results : The Laptop - Apple MakBook Air has been verified by our Technical Team. The specifications found by our Technical Team are the same with the specifications of the laptop from the Legal and Warranty Papers which were deposited in our custody at the same time with the laptop by the Seller. Working problems found: none (a series of tests has been performed to all the laptop's hardware); Cosmetic problems found: none (we have inspected the laptop for everything from minor scratches to signs of intensive use). Through this email we have the pleasure to inform you that the merchandise has been left in our custody. The shipping fee has been paid by the Seller. The Payment Information (in this case about the Western Union Money Transfer) must be sent to us for verification. The Payment Information that you need to send to us are: MTCN - Money Transfer Control Number, Sender's Name and Sender's Address, Amount Transferred. Please send us the Payment Information at: PaymentDepartment@shipTNT.uk.com TNT Payment Agent - Receiver of the Payment First name Edward Last name Stunts Address 64 Malet Street City/State London Zip(City Code) WC1E 7HU Country United Kingdom

ComplaintsBoard
K
6:54 am EDT

TNT Holdings scamming money for apartment rental

I am trying to find an apartment to rent in Brooklyn, NY. Searching on craigslist I found a GREAT apartment. The person emailed back and it was immediately fishy- she was in London and needed to rent the apartment ASAP and wanted me to use TNT express service (tnt.com) to deposit payment and she would send the keys (because she's the only person with the keys). I have found several other complaints online saying that the scam had been carried out on them.

I know it's next to impossible to locate the person responsible---
Susanne Hevner
34 Abbeville Road
London, SW4 9JN
United Kingdom

But when I contacted TNT Services to try to check it out and see if it was for real, they actually responded with this guy as the TNT payment agent

Charlles Moriss
192 Tulse Hill
London, SW2 3BU
United Kingdom

And the response looks pretty real, from address [protected]@london.com -- this needs to be shutdown so more people aren't scammed out of their hard earned cash.

I have about 8 emails from these scammers so let me know if I should email them to someone.

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aslkdyfc
TR
Mar 21, 2014 3:13 pm EDT

I think they are a big criminal organization. The same has just happened to me for Austria when I was searching for a flat in Vienna from jobwohnen.at. Scammer's name was Katarzyna Szepietowska (katarzyna.szepietowska@hotmail.com), probably a girl's name whom they defrauded before because they even sent me her passport. Before I realized I am fooled, I sent mine too. So they'll probably use my passport and name to deceive others. Here is the similar email I received from them:

Thanks again for your reply.
If you are ready to proceed with this transaction I will need to inform you the steps about how this service work and how we can bring it to an end. You will only have to deposit to TNT Service the first month of rent and the guarantee deposit (400 EURO + 400 EURO = 800 EURO), so they can proceed with the shipping, and you can receive the keys and the contract. Like I said, I will pay for a 2 days delivery so you will receive the Keys and the contract signed by me right away.

I will explain to you step by step how this will work.

1 - To start this transaction I will need to know your full shipping coordinates and I am referring to your full name and full shipping address to proceed with this deal.

2 - I will go to the TNT Office and leave the Keys and the contract in your name as the intended receiver. (For my secure please send me your passport )

3 - TNT will check the envelope to see if everything it's OK with it and also the legal papers that will come along with the Keys.

4 - TNT will send you a delivery notification to let you know they have the Keys and the papers in their custody, in which you will be told that they have the Keys and that they've checked it. Also TNT will give you further instructions about the money deposit.

5 - After the payment is confirmed the delivery process will start and when you will receive the keys, you will have 2 days inspection period before your final decision to rent.

6 - If all is in order, you will instruct TNT to give me the money. Further rents will be sent directly to my bank account.

7 - If you refuse to rent the apt, TNT will give you a full refund (800 Euro) and you will give them back the keys and the contract.

Thanks for understanding, but at this point just let me know if we can do this, please send me your full name and full address, the city, postal code, country and your phone number to start the transaction.

Good luck,

And here is the name and the email address of the so-called employee of TNT: Sebastian Morgan, tnt-global@mail.com
I've forwarded his email to the department of internet fraud of the actual TNT. e-crime@tnt.com

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aslkdyfc
TR
Mar 21, 2014 2:57 pm EDT

Austrian version (scammer Katarzyna Szepietowska, katarzyna.szepietowska@hotmail.com) is offering a studio apartment in Ottakring, Vienna for 400 Euro per month. I found the flat from http://www.jobwohnen.at/.

Thanks again for your reply.

If you are ready to proceed with this transaction I will need to inform you the steps about how this service work and how we can bring it to an end. You will only have to deposit to TNT Service the first month of rent and the guarantee deposit (400 EURO + 400 EURO = 800 EURO), so they can proceed with the shipping, and you can receive the keys and the contract. Like I said, I will pay for a 2 days delivery so you will receive the Keys and the contract signed by me right away.

I will explain to you step by step how this will work.

1 - To start this transaction I will need to know your full shipping coordinates and I am referring to your full name and full shipping address to proceed with this deal.

2 - I will go to the TNT Office and leave the Keys and the contract in your name as the intended receiver. (For my secure please send me your passport )

3 - TNT will check the envelope to see if everything it's OK with it and also the legal papers that will come along with the Keys.

4 - TNT will send you a delivery notification to let you know they have the Keys and the papers in their custody, in which you will be told that they have the Keys and that they've checked it. Also TNT will give you further instructions about the money deposit.

5 - After the payment is confirmed the delivery process will start and when you will receive the keys, you will have 2 days inspection period before your final decision to rent.

6 - If all is in order, you will instruct TNT to give me the money. Further rents will be sent directly to my bank account.

7 - If you refuse to rent the apt, TNT will give you a full refund (800 Euro) and you will give them back the keys and the contract.

Thanks for understanding, but at this point just let me know if we can do this, please send me your full name and full address, the city, postal code, country and your phone number to start the transaction.

Good luck,

Then I received an email from a so-called TNT employer called Sebastian Morgan from this email address: tnt-global@mail.com about the payment notification. It's obviously a fake one. In order to report it, I forwarded it to the internet fraud department of the actual TNT: e-crime@tnt.com.

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tootsieroll88
US
Jun 28, 2013 2:04 pm EDT

Me and my propsective roommate got this email. It's the third, I'll post the others later but we found the property on a reputable housing website. His 'name' is Robert Hanson and he claims to live in Denmark with his wife. roberthanson255@gmail.com

Hi again,

I have looking for solutions for sending the keys and the best option to do all the treatment can offer us the company TNT. It is a known company worldwide which reduces the risks associated with Internet transactions by acting as a neutral third party licensed to transact online. So, both parties will be protected and we will have guarantees that only qualified personnel may offer. TNT Company may appoint one of its employees to represent me and handle everything in a safe, legal and more than all, right for both parties. For all these reasons, I think that TNT company is the best guarantee that we both have to protect ourselves from any risk that the distance treatment may expose us.
I went to one of TNT offices and I talked with agents about sending the keys and they explained to me the whole process.

First you have to fill me up your data:
First Name:
Last Name:
Address:
City:
Country:
Postal Code:
Mobile Phone Number:

With your dates I go to TNT and I leave the keys and the contract and immediately after, an TNT agent will contact you to confirm you the service and the fact that I left the keys and the contract at the company. TNT, also will send you a report with all necessary information, you have to analyze it and confirm your information.
Before starting any transaction, TNT requests from the receiver, in this case from you, to confirm that you were willing to receive the keys. As proof of yours acceptance, TNT requires from you the payment of the first month + deposit for the apartment, £2200; the payment must be made through a transfer at name of the agent in charge to transport the keys. The money transferred at the company is the sign that you have to give to get the keys and make the visit to the apartment together with the TNT agent.
TNT agrees to keep the money until the keys will be on your possession and you will be able to visit the apartment.
You must do the transfer according the instructions given by TNT and send the transfer details at TNT. After the confirmation of the payment TNT starts the process of transmission. Within a maximum of 24 hours the TNT agent communicates with you to fix the visit of the apartment.
After seeing the apartment you will make the decision if you rent it or not. If you believe that my apartment is not what you need you must say this to the TNT agent, present there with you, that the decision is to not rent. In that case the TNT agent has a duty to return you the money that you leave as a sign with the agency, meaning the money you advance through TNT for the apartment. The return of the money will be made immediately, in cash. But if the apartment is what you want the visit will be continued with the signing of the contract that the agent will put at your disposal. In this case, the keys remain in your possession (you can move there as we agreed) and the representative of the TNT will ask you for a subscription agreement in which you give your permission so the company can give me the deposit money you made.
I'll pay all costs of transport services for the contract and keys of the agency, you only have to pay the deposit in advance to TNT according to the information they will provide to you.
I wait the e-mail with your details and I will go to the agency to resolve everything.

Regards,
Robert

Sent from my iPhone

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maidenlady
Magill, AU
Jun 01, 2013 5:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i also got the same one. Here is her message:

From: "Rebecca Kreitmayer" Add sender to Contacts

Hello again,

Thanks for your interest in wanting to be my tenant.My name is Rebecca Kreitmayer i have 39 years old and i am looking for a responsible & clean tenant that will be able to take good care of my apartment because I work as doctor (Surgeon) and I do travel a lot. Presently I am in United Kingdom for a project and I don’t know when I will return back to Australia that’s why am looking for a Tenant who will live in the apartment and take care of it as i don't want to sell it. The apartment is available for long term and short term lease is also accepted.
The apartment is located at 108/18 Rowlands Place, Adelaide 5000, Australia
It is furnished but if you need it unfurnished, i can order for the furniture be moved to storage. The rent is inclusive of the below listed utilities:
• High Speed Internet
• In-Suite Laundry
• Large in-suite storage
• Cable
Its a spacious and lovely furnished apartment, Utilities are included and Pets are allowed. Kitchen completely equipped, Kettle – Toaster – Dishwasher – Freezer – Microwave – Oven – Dryer – Heat – Water – Washing Machine and Electric.
I want you to note that I am a kind and honest person and also I spent a lot on my property that I want to give you for rent, so I will solicit for your absolute maintenance of the apartment and I would want you to treat it as your own, I would like you to keep it tidy all the time I also want you to let me have trust in you as I always stand on my word, the rental fees is $600 per month, i require first and last month rent. As i am in United Kingdom with my work, we will use a company who will handles the delivery of the package to your address in Australia and the other aspects of the transaction.

I will wait your reply as soon as possible
Best Regards

then her second message:

From: "Rebecca Kreitmayer" Add sender to Contacts

Hello,

Thanks for your reply,

You seem to be a very nice person and I can assure you we will not have any problems
First of all if you want to rent the apartment you need to pay 1 month of rent + 1 month of warranty ( $600 + $600 = $1200 ) ! ( but that month of warranty you will receive back after you finish the contract ) !
If we decide to proceed with this transaction, I will have to contact DHL and provide them all the necessary information, so they can start the process right away.
I will need your full name and address for that. You will receive a notification from DHL shortly after that, together with all the instructions to follow and the invoice as well.
Regarding the payment, you will be instructed to deposit the money to DHL. They will hold and insure your money until you check the apartment and decide if you want take it or not.
That is how their buyer protection policy works. As far as my concerns, I will be glad to know that DHL has the possession of the money during the delivery period. That is my insurance. As soon as the funds have been deposited into their account, they will immediately start the shipping process.
The keys and rental contract will be delivered at your address in no more than 3 working days. You will be given a five days inspection period from the day you receive the keys and contract at home. If you decide to hold the apartment, then you will have to authorize DHL to release the funds to me, and the transaction will be completed. If you will not be satisfied with the apartment, you will be able to send the keys and contract back through the same service and ask DHL to return the funds to you. Through I am sure you will love the apartment, it is good to know that you do have this second option available. If you wish to proceed with renting the apartment, please provide me your full info like bellow:

FULL NAME:
FULL ADDRESS:
CITY:
COUNTRY:
PHONE NUMBER:
PERIOD OF RENT (MAXIMUM 4 YERAS):
E-MAIL ADDRESS:

I am looking forward to hearing from you.

Thank you !

her third email:

From: "Rebecca Kreitmayer" Add sender to Contacts

Hello again,

Thank you for your fast reply, so i have received your information's and today i will made all procedures for your rental contract and all papers and i hope i will send package today.
i will contact you after the package has been sent and i will give you the details, you will receive invoices from DHL with all the details you need to complete the transaction !

Thank you for your time and wait news from you.

Her fourth email:

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Flag this message
RE: HiSunday, 2 June, 2013 3:48 AM
From: "Rebecca Kreitmayer" Add sender to Contacts
To: "Muziatun Mukadji"
Hello,

I want to confirm you that i have started the transaction and i need your confirmation to let me know if you have got the invoice from DHL ( Please verify your email address inbox or spam / junk folder maybe you have receive the invoice from DHL there ).
Also i have to say that i paid all the taxes including the DHL taxes and also delivery taxes so you will not have to pay any other taxes only the Western Union taxes when you will deposit the money.
Please confirm me the money deposit after you have sent the details of payment to DHL so the delivery can start.
Also i need to told you that if you don't receive the invoice from the company i need to contact me because they told me that they have some problems with the system and maybe you not receive the e-mail from them.

Thank you !

Date: Sat, 1 Jun 2013 20:38:08 +0800
From: muziatun_ung07@yahoo.com
Subject: RE: Hi
To: rebecca.kreitmayer@outlook.com

Thank you for arranging everything! I am waiting for the next stage.

Have a nice weekend to you!

"We shall never know all the good that a simple smile can do"
Mother Teresa

With Regards,

Muziatun, M.App.Ling

Lecturer in English Language Education
Department of English
Faculty of Letters & Arts
Gorontalo State University
PhD Candidate
School of Communication, International Studies, and Languages
The University of South Australia
Office:
St. Bernard Road, Magill
South Australia, 5072
Ph. +[protected]; +[protected]

--- On Sat, 1/6/13, Rebecca Kreitmayer wrote:

From: Rebecca Kreitmayer
Subject: RE: Hi
To: "Muziatun Mukadji"
Received: Saturday, 1 June, 2013, 8:29 PM

Hello again,

Thank you for your fast reply, so i have received your information's and today i will made all procedures for your rental contract and all papers and i hope i will send package today.
i will contact you after the package has been sent and i will give you the details, you will receive invoices from DHL with all the details you need to complete the transaction !

Thank you for your time and wait news from you.

Date: Fri, 31 May 2013 19:42:07 +0800
From: muziatun_ung07@yahoo.com
Subject: RE: Hi
To: rebecca.kreitmayer@outlook.com

Hi Dr. Rebecca,

I hope, I am not bothering you. Yes! Sure I agree with the arrangement of payment.
Here are the information needed:

FULL NAME: Muziatun (I do not have family name; If you want me to prove it with my scan passport, I will be glad to do)
FULL ADDRESS: 62 Balmoral Avenue, Magill, SA 5072
CITY: Adelaide
COUNTRY: AUstralia
PHONE NUMBER: [protected]
PERIOD OF RENT (MAXIMUM 4 YERAS):
E-MAIL ADDRESS: muziatun_ung07@yahoo.com

So how is about the advertisement in the Domain website which mentioned the price of your apartment is A$ 400 per week with $ 2.400 bond?

I am so afraid with that. Kindly suggest me what to do.

"We shall never know all the good that a simple smile can do"
Mother Teresa

With Regards,

Muziatun, M.App.Ling

Lecturer in English Language Education
Department of English
Faculty of Letters & Arts
Gorontalo State University
PhD Candidate
School of Communication, International Studies, and Languages
The University of South Australia
Office:
St. Bernard Road, Magill
South Australia, 5072
Ph. +[protected]; +[protected]

--- On Fri, 31/5/13, Rebecca Kreitmayer wrote:

From: Rebecca Kreitmayer
Subject: RE: Hi
To: "Muziatun Mukadji"
Received: Friday, 31 May, 2013, 8:28 PM

Hello,

Thanks for your reply,

You seem to be a very nice person and I can assure you we will not have any problems
First of all if you want to rent the apartment you need to pay 1 month of rent + 1 month of warranty ( $600 + $600 = $1200 ) ! ( but that month of warranty you will receive back after you finish the contract ) !
If we decide to proceed with this transaction, I will have to contact DHL and provide them all the necessary information, so they can start the process right away.
I will need your full name and address for that. You will receive a notification from DHL shortly after that, together with all the instructions to follow and the invoice as well.
Regarding the payment, you will be instructed to deposit the money to DHL. They will hold and insure your money until you check the apartment and decide if you want take it or not.
That is how their buyer protection policy works. As far as my concerns, I will be glad to know that DHL has the possession of the money during the delivery period. That is my insurance. As soon as the funds have been deposited into their account, they will immediately start the shipping process.
The keys and rental contract will be delivered at your address in no more than 3 working days. You will be given a five days inspection period from the day you receive the keys and contract at home. If you decide to hold the apartment, then you will have to authorize DHL to release the funds to me, and the transaction will be completed. If you will not be satisfied with the apartment, you will be able to send the keys and contract back through the same service and ask DHL to return the funds to you. Through I am sure you will love the apartment, it is good to know that you do have this second option available. If you wish to proceed with renting the apartment, please provide me your full info like bellow:

FULL NAME:
FULL ADDRESS:
CITY:
COUNTRY:
PHONE NUMBER:
PERIOD OF RENT (MAXIMUM 4 YERAS):
E-MAIL ADDRESS:

I am looking forward to hearing from you.

Thank you !

Date: Fri, 31 May 2013 10:34:33 +0800
From: muziatun_ung07@yahoo.com
Subject: RE: Hi
To: rebecca.kreitmayer@outlook.com

Hi Dr. Rebecca . It is lovely to meet you and really proud to meet you. Sure! I do want to stay in your apartment and I promise will treat your apartment as mine! I am doing my PhD in UniSA Magill campus at the moment so I will stay here in Adelaide (and maybe in your apartment) for 4 years. Is that a big issue for you? May I know how many bedrooms do you have in your apartment and is that alight for me to stay there for 4 years? As I do not drive here, I do not want to move and keep moving during my settlement here in Adelaide. I am just thinking maybe when you come back from United Kingdom, you will ask me to move from your place and I will absolutely stress when will I move. lol. As I said before, I just came here i Adelaide last November and currently stay in a share house with too many people (5 people) and I could not stand with it any more since being a PhD student I have lots of reading loads and need to study mostly of the time and I am thinking to move to at least 3 people inside the house. I would be really happy if you could provide me with a furnished room (I do not have my own transportation and I have to think about money as will as I do not work here in Adelaide and just get scholarship from my government to provide me only for 3 years while my program will be 4 years, I need to be economize in spending my money). In this case I do hope your generosity i helping me. You can trust my words as well, I am muslim (I hope it will not be an issue for you).

I would like to ask you about the bond. How much will you require the bond from me? Also I do want to know about the bill, water, gas, electricity and internet. I need to know usualy how much you spend for them in a month? SO i can calculate and manage my own fund.

One more question saw another advertising about your house, and it makes me worried as it said that it will bearound $ 400+ a week. SO that is why i want to double check it from you. If it is $ 600. I will absolutely take and stay in your apartment.
Here is the link of advertisement that I saw:

http://www.domain.com.au/Property/For-Rent/Apartment-Unit-Flat/SA/Adelaide/?adid=8354533

Have a good trip there at United Kingdom! I am looking forward to hearing from you soon!

"We shall never know all the good that a simple smile can do"
Mother Teresa

With Regards,

Muziatun, M.App.Ling

Lecturer in English Language Education
Department of English
Faculty of Letters & Arts
Gorontalo State University
PhD Candidate
School of Communication, International Studies, and Languages
The University of South Australia
Office:
St. Bernard Road, Magill
South Australia, 5072
Ph. +[protected]; +[protected]

--- On Fri, 31/5/13, Rebecca Kreitmayer wrote:

From: Rebecca Kreitmayer
Subject: RE: Hi
To: "Muziatun Mukadji"
Received: Friday, 31 May, 2013, 9:14 AM

Hello again,

Thanks for your interest in wanting to be my tenant.My name is Rebecca Kreitmayer i have 39 years old and i am looking for a responsible & clean tenant that will be able to take good care of my apartment because I work as doctor (Surgeon) and I do travel a lot. Presently I am in United Kingdom for a project and I don’t know when I will return back to Australia that’s why am looking for a Tenant who will live in the apartment and take care of it as i don't want to sell it. The apartment is available for long term and short term lease is also accepted.
The apartment is located at 108/18 Rowlands Place, Adelaide 5000, Australia
It is furnished but if you need it unfurnished, i can order for the furniture be moved to storage. The rent is inclusive of the below listed utilities:
• High Speed Internet
• In-Suite Laundry
• Large in-suite storage
• Cable
Its a spacious and lovely furnished apartment, Utilities are included and Pets are allowed. Kitchen completely equipped, Kettle – Toaster – Dishwasher – Freezer – Microwave – Oven – Dryer – Heat – Water – Washing Machine and Electric.
I want you to note that I am a kind and honest person and also I spent a lot on my property that I want to give you for rent, so I will solicit for your absolute maintenance of the apartment and I would want you to treat it as your own, I would like you to keep it tidy all the time I also want you to let me have trust in you as I always stand on my word, the rental fees is $600 per month, i require first and last month rent. As i am in United Kingdom with my work, we will use a company who will handles the delivery of the package to your address in Australia and the other aspects of the transaction.

I will wait your reply as soon as possible
Best Regards

Here is the final transaction among us with "DHL agent" the third party:

Congratulations! Your DHL Transaction #[protected] has been Started !Sunday, 2 June, 2013 4:00 AM
From: "INFO DHL EXPRESS" Add sender to Contacts
To: muziatun_ung07@yahoo.com

DHL Transaction #[protected]/18 Rowlands Place, Adelaide 5000, Australia. - Successfully Started!

Landlord's Information:
Tenant's Information

First name:
Muziatun

Last name:
-

Address:
62 Balmoral Avenue, Magill

City:
Adelaide

State:
SA

Zip Code:
5072

Country:
Australia

First name:
Rebecca

Last name:
Kreitmayer

Address:
108/18 Rowlands Place

City:
Adelaide

State:
SA

Zip Code:
5000

Country:
Australia
*Please check that the delivery details are accurate in order to avoid delays.

Transaction Details:

Invoice
#[protected]

Status
Payment Pending
Product Description:
Transaction #[protected] Charlotte Street, Brisbane City Qld 4000, Australia .
Amount insured:
AU $1, 200.00
Shipping Charge
AU $0.00
Total:
AU $1, 200.00
Shipping:
Pending

DHL reduces the risks associated with Internet transactions by acting as a licensed neutral third party and insure the tenant funds during the transaction.

How Rentals Transaction Works :
How to make the payment

1.Find the nearest Western Union office:

2.Send the payment using the Agent's name and address (found below) as Payment Details:

Agent Name: David Trade
Address: Flat 3 151A High Street
London, IG6 2AR, United Kingdom

3.Send the payment details to your lanlord or at this email address:

infodhl@london.com

Invoice #[protected];
The Money Transfer Control Number (MTCN), the 10-digit number located on your confirmation receipt;
The sender exact name and address used for the transfer;
The receiver exact name;
The amount sent to be received.

Also you will have to fax* the transfer receipt to DHL Center Department at:

(+[protected]

Both parties agree to terms of the transaction, which includes a description of the apartment, rent price/month.
After transfer has been made, the landlord will provide in 78 hours the tracking number of the parcel to the tenant.
When the 14 days inspection period ends, the tenant has the right to decline the contract and the money will be refunded in 24 hours.
The payment will not be released to the landlord until the 14 days inspection period ends and the tenant accepts the apartment.
Payment Details:
Payment must be submitted via Western Union to the designated Agent in charge of this transaction.
When you will send us the payment, be sure you make a regular Person to Person transfer from your name to our assigned Agent's name!

Please make the payment in the next 24 hours, using the below DHL Agent details. (you must send AU $1, 600.00 to our Agent via Western Union .

DHL agent's details:

First Name:
David
Last Name:
Trade
Address:
Flat 3 151A High Street
City:
London
State:
London
Zip:
IG6 2AR
Country:
United Kingdom

As soon as we receive the deposit, we will contact the landlord to begin the delivery procedure. If the landlord does not provide a tracking number for this item in maximum 3 days, the tenant must contact us for the refund. We will provide a full refund in 24 hours after the complaint is filled.

When payment is received, it will be verified and secured into a non-interest bearing trust account. Payment verification process usually takes less than 2 days. After payment is secured, we will proceed with the shipping. The Tenant will receive a tracking number of the shipment. The Tenant receives the apartment keys and rental contract and has 14 days to inspect it.
* If the Tenant rejects the rental contract he will contact DHL for the refund of the money. DHL refunds the Tenant after the complaint is analyzed. Complaints are usually resolved in 24 hours. The Landlord will pay the shipping back if the Tenant rejects the apartment. The Landlord will only be paid if, after the inspection period the Tenant agrees with the apartment and sign the rental contract.

Hope we can help people out there, , , They are monster!

V
V
Viena93
DE
Feb 07, 2013 7:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

it's happen to me in Germany too. I found it on www.studenten-wg.de and I know that it's so cheap for Berlin and the location. Here's the email:

Hello dear tenant,

Thanks for your interest.There is no other persons in the house, so you will not have to share the apartment.The registration is allowed.
My Apartment is already furnished including things like washing machine, water, electricity, gas, internet connection e.t.c..The kitchen has fridge, cooker, oven and other kitchen stuffs.A dining table accommodates 4 people.If you want to bring your furniture, we can solve this. All rooms have air-conditioned (cooling and heating). All furniture is new and modern you can see in the photos. The apartment is located at Wielandstr. 6, 10625 Berlin - Immediately available

We are trying to find a tenant for this property ASAP, first-come-first-serve basis

My name is Charles Berger (48 years), i live in United Kingdom, but my daughter Susana graduated in Germany this year. I bought this 1-room apartment 4 years ago for her and her fiance.Now they have returned home and have found a good job here.I want to rent this apartment because some money are welcome since it is free, anyone living there and sell it in 4-5 years. Maybe if you are interested we can discuss further about it and I can make you a good price.

If you are 100% interested in renting my flat, I will just send you the keys and contract using a Estate Delivery Company. They will act as a third party in our transaction.I hope it's OK with you, since this is the only reliable option.If you are still interested to rent my apartment just answer me and i will give you more details .

With regards, Charles !

R
R
RCKraaij
NL
Sep 03, 2012 5:05 am EDT

Also in the Netherlands, Daphne Torenson daphne.torenson@hotmail.com advertised a nice appartment in Delft on www.kamernet.nl which I guess would be 200 euros to cheap.
The mails above are from 2010, this one is from 2012 with the story going like: the appartment was bought for a studying daughter, whom is finished studying now etc etc.

I checked with the Dutch organisation that registers who owns property and they told me the place was owned by somebody else. https://kadaster-on-line.kadaster.nl/na.asp

Anyway after a few mails:

---------------------------------------------------------
Hi,

This is the address of the apartment : Brabantse Turfmarkt 30 B, 2611 CN Delft
After analyzing all the applications together with my husband we decided that you would be suitable to rent our apartment.
I want to inform you that TNT will hold the money until you will confirm to them that you like the apt and keep the keys. If you don't like it, you only have to return the keys to them after they will refund the money to you and they will deliver the keys back to me on my expense.
I will need to inform you the steps about how this service works and how we can make it happen.You will only have to deposit to TNT Global Agency 1 month of rent + 1 month of warranty ( 380 € + 380 € = 760 € ) so they can proceed with the shipping, and you can receive the keys and the contract.

Like I said, I will pay for a 2 days delivery so you will receive the Keys and the contract signed by me right away. I will explain to you step by step how this will work:
1 - To start this transaction i will need to know your full shipping information, full name, full shipping address to proceed with this deal .
2 - I go to the TNT Office and leave the Keys and the contract in your name as the intended receiver.
3 - TNT will check the envelope to see if everything is OK with it and also the legal papers that will come along with the Keys.
4 - TNT will send you a delivery notification to let you know they have the Keys and the papers in their custody, in which you will be told that they have the Keys and that they checked it.
5 - At this point you will have to make a money transfer deposit on the TNT agent name assigned with this transaction for the amount we agreed.
6 - After you make the deposit you will have to send the infos about the money deposit to TNT (Reference Number, sender's name and address)
7 - TNT will verify the payment information and if everything is in order they will deliver the Keys and the contract to you .
8 - After you receive the package, You will go and check the apt and in 2 days you must contact them and tell them if you keep the apt or not, if everything is in order you will instruct TNT to release the money to me.

Along the keys and the contract, you will also receive a copy of my ID and a copy of the apartment documents that will show that i'm the legit owner of the apartment.

Important ! I will pay for the services of the TNT rental company and you will pay for the Money Transfer fees.

Now i must know for sure if you agree because here are a lot of peoples interested to have this apartment rented and i want to know for sure what i must tell them. If you agree what i suggested i will tell them that my apartment is already rented and i will keep it for you. If you agree then i must have all the shipping details so i will be able to make all the arrangements for the TNT delivery.

Name:
Address:
City:
Postal Code:
Country:
Phone number:

Best greetings!

P
P
pdxc
US
Mar 10, 2012 8:05 am EST

And another...

"Hello,

Thanks for your email, I personally own the house, we want our property to be well taken good care of, and they are some rules and regulation in which i do give out to tenant willing to rent my house, so please don't disrespect my order, But if you are still capable of renting my house the rules and regulation goes this way.

You must keep my house clean including the surrounding, you must know the way in which you use the stove so as to avoid fire outbreak, you must not disturb the neighbor. We decided to rent out the property due to our transfer to (West Africa) on a Missionary Work because, in a church here named World Mission, so we are renting it out since we need someone to take good care of the property on my absent. Don't be surprise if you find the home with another site and different price, I have plan to rent it through Real estate before, but they are not serious simply because they have a lot of house to lease out, And they added some money to the rent while there commission is not fair.

Have this in mind you must know the kind of person that i am, But nevertheless i am giving you this rules because of what corresponded between me and my last tenant. the keys and documents are with us here in West Africa... So i will need to ship them to you before you can occupy the house, But you can drive by the house anytime to take a look at the area and surrounding, you can also peek through the windows if you don't mind.

So let me know if you are still interested so that i can forward you the Rental Questionnaire to fill out...

Number of Bedrooms: 3
Number of Bath: 2.5
Pets are welcome!
Rent: $900
Deposit: $800
Address: 9827 SW Quail Post Road Portland, OR.

Thanks and God bless you.
Regards
Mark Joshua"

P
P
pdxc
US
Feb 16, 2012 10:36 am EST

Just got another one...

"Thanks for your email and interest in renting my house..I am Xavier Martinez the owner of the house you are making inquiry of…Actually I resided in the house with my family, my wife and my only daughter before and presently we have moved out due to my transfer from my work now in Warsaw, Poland. Presently my house is still available for rent for $700 USD (rent already includes utilities).More so Now, i’m currently in the (West African)for an international Christian follower’s crusade.Pls i want you to note that i spent a lot on my property that i want to give to you for rent, so i will solicit for your absolute maintenance of this house and want you to treat it as your own, It is not the money that is the main problem but i want you to keep it tidy all the time so that i will be glad to see it neat when i come for a check up.I also want you to let me have trust in you as i always stand on my word..

It has a dramatic entry foyer with ceramic floor. Extremely spacious rooms throughout with lots of big windows…nice and light! New neutral paint and some newer carpet...Very quiet, low traffic area. New fridge I believe its absolutely a perfect home for you and your family.Utilities include Water, Trash, Sewer, Gas Etc...

SO IF YOU ARE REALLY INTERESTED I WILL WANT YOU TO FILL THE RENT APPLICATION FORM BELOW.

RENT APPLICATION FORM.
Name (First name/ Middle name/Surname ) : __________?
Phone # : __________?
E-mail : __________?
Best time to call : __________?
How many proposed occupants : __________?
List all in addition to yourself including approx age : __________?
Present Address : __________?
City/State : __________?
Will you have pets : __________?
Please describe Breed, size : __________?
Personality of pet : __________?
Preferred move in date : __________?
Intended length of lease: __________?
Earliest possible date of deposit payment: __________?
Length of previous tenancy : __________?
Present occupation : __________?
Are you a section 8 applicant : __________?
Do you run a business from home : __________?
If so what kind of business : __________?
Do you work late night : __________?
Do you smoke : __________?
Do you drink : __________?

Looking forward to hearing from you with all this details so that i can have it in my file in case of issuing the receipt for you and contacting you…Await your urgent reply so that we can discuss on how to get the document and the keys to you, please we are giving you all this based on trust and again i will want you to stick to your words, you know that we have not seen yet and only putting everything into Gods hands, so please do not let us down in this our property and God bless you more as you do this… The house is available for rent at the moment so you are free to move in as soon as you wish to…A Deposit of $700 (which happens to be the security deposit) is required before moving in… for more information and arrangements on how to get the keys and other necessary documents delivered to you…The house will be available for rent for a period of 4 years so you have a choice of deciding how long you intend staying there…

Xavier Martinez. "

P
P
pdxc
US
Feb 11, 2012 12:12 pm EST

Here's mine-- from Portland, OR, February 2012
First email-- received after I responded to the hotpads ad:
"Hello.

My name is Cilicia Morse and I am the owner of the apartment located at 1414 Sw 3rd Ave 2202, Portland OR, 97201 .My asking price is $950 per month (this price includes all taxes and bills). The apartment is very clean and I want to rent it to someone who will be careful and thoughtful.Just to mention few, it includes:Central Heating, Refrigerator, Ironing Board, Good wireless internet Connection, Washing machine, Dishwasher, Microwave Oven, Television with Built-in DVD Player, Coffee Maker, Double Sofabed in Sitting Room, Dining Area, Hairdryer, Internet connection, phone, washing machine with dryer, cable TV and most important a parking place. I am working in France and I am here with my family. For viewing the best would be to reach an agreement and fix a date when I came back in country.
As beeing very busy with my work, time is very important for me, in conclusion no free time to waste. Before booking my plane tickets I would like to be certain about your rent intentions.
If there are any questions please feel free and ask me.
I would also like to know how many persons will occupy the apartment and for how long would like to sign the rent contract. (any pets? cats or dogs?)

Waiting for your response !"

Second email-- received after follow questions were sent:
"Hello .

Yes the apt is partial furnished but all the furniture is in stoarage, I can come anytime to show the flat to you, but first of all I need to be sure you really want to rent it. Last week I was there in New York to meet a potential client and when I got there nobody answered any of my calls. I even paid GBP 480 for the plane ticket and trust me I don't have money to waste. I am requesting only 1st month of rent as deposit $950.About the payment, I would like to receive it monthly into my bank account and I hope there will be no problem for you to wire the money to it because all the bills will be paid directly from my bank account. You only need to receive the keys and the contract so you could check out the apt, and see if you like it and I think that TNT is the best way to finish this deal cause TNT is a third party company, same as UPS or FedEx. It is very popular in France. I will not have access to your money until you have received the contract and keys and will inspect the apt. If you will like the apt and want to rent it you will release the founds to me that simple no complications. And if you will not like the apt you will be fully refunded by TNT and i will receive my keys and rental contract back."

... And that's when I started googling and found this site. Thanks guys!

E
E
elyse2307
Perth Metro Area, AU
Oct 24, 2011 9:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

omg! All of these situations are like reading my current one. luckily I have not yet been robbed but here is the LIAR trying to scam me. He deserves to be listed here so his name or alias can be known. He tried to rent me a place in the City (Perth, Western Australia) and I thought it was great. great price, facilities etc. I let him know I was interetested and he gave me a bit more info but then alarm bells went off in my head with the kind of bonus features like the paid utilities( was great already and was getting too good to be true), I asked about the bond and seeing the place before hand and this email was what I got back.

Hello again,

First of all if you want to rent the apartment you need to pay 1 month of rent + 1 month of warranty ( $600 + $600 = $1200 ) ! ( but that month of warranty you will receive back after you finish the contract ) !
The price is cheap because i want to find a good person who take care of my apartment !
If we decide to proceed with this transaction, I will have to contact DHL and provide them all the necessary information, so they can start the process right away. I will need your full name and address for that. You will receive a notification from DHL shortly after that, together with all the instructions to follow and the invoice as well. Regarding the payment, you will be instructed to deposit the money to a DHL account. They will hold and insure your money until you check the apartment and decide if you want take it or not. That is how their buyer protection policy works. As far as my concerns, I will be glad to know that DHL has the possession of the money during the delivery period. That is my insurance. As soon as the funds have been deposited into their account, they will immediately start the shipping process.
The keys and rental contract will be delivered at your address in no more than 3 working days. You will be given a ten days inspection period from the day you receive the keys and contract at home. If you decide to hold the apartment, then you will have to authorize DHL to release the funds to me, and the transaction will be completed. If you will not be satisfied with the apartment, you will be able to send the keys and contract back through the same service and ask DHL to return the funds to you. Through I am sure you will love the apartment, it is good to know that you do have this second option available. If you wish to proceed with renting the apartment, please provide me your full name and address so I can initiate the deal through DHL right away.

I am looking forward to hearing from you.

Tim Turner

makes the alarm bells turn way up. Don't trust this one either.

ComplaintsBoard
H
2:29 am EDT

TNT Holdings tnt's poor service/stolen items in the package

I have a complaint regarding the express delivery services. The parcel that was supposed to be delivered to me (Paranaque City Manila, Philippines) yesterday from Montevideo Uruguay, July 31, 2008 was not delivered due to the loss of a certain item inside the package.
I called TNT Manila, spoke to a customer representative named JUN and told me that the pouch has been slashed and an item has been stolen, specifically the "key ring." I told him that TNT is liable for the lost item. They said that it's under investigation & they want to find out who's liable for it. Who else could be liable but TNT? Isn't this company supposed to deliver parcels SAFELY & ON TIME? If so, then if these cases happen, the company MUST pay for the lost items & be held responsible without making the customers wait or worry anymore. How can you assure your customers of SAFE & FAST delivery when you can't even comply to the customer's needs? I didn't even get an apology for the delay and mishap. I also found out that the sender from Uruguay hasn't been informed yet. I gave his mobile phone number to the customer service representative named JUN and asked him to ask his supervisor or whoever is incharge to call the sender immediately because he sent me an e-mail earlier and he doesn't seem to know what has happened. This is really upsetting & i hope TNT will comply & take utmost responsibilty for what happened. TNT must give the customer a money-back guarantee for the dissatisfaction especially in cases such as these!
Kindly do something about it. I will never stop until this has been resolved. It's not about the value or the cost of the lost item. My point is that, an item has been lost and whatever it is, it is still TNT's responsibility to ensure the safety of their goods and the efficiency of their service. You don't know the value of the lost item to the sender & the receiver & TNT should take responsibility for it.
If you can't recover it, pay for it.
Kindly comply to this e-mail immediately.
Thank you!

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T
4:52 am EDT

TNT Holdings Delayed service

I am expecting a package from US via USPS. It arrived to the Netherlands May 09, 2008, 10:35 am.
The Customs Service of the Netherlands called TNT to pick the package and deliver to the customer (me) on 15th May.
Today is 27th May. The package is still in the Customs Service. I am leaving the country two days later, returning my country. I called TNT, they have not showed any sign of being prompt, instead told me that I have to wait more.
The package will return to US. There are a lot of shipment cost, customs tariff, and most importantly time wasting.

Does TNT Netherlands work good? I dont think so.

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Update by TNT-Netherlands's Victim
May 31, 2008 4:56 am EDT

And the final follow-up:

Thanks to persistent efforts of TNT Customer Service Department, I could be able to get my package in the last minute at the airport when I was leaving the Netherlands.

So, TNT did a good job and made the things up finally.

So, I should be enough to admit that TNT tried and succeeded to correct the situation caused by itself.

Cool.

Update by TNT-Netherlands's Victim
May 28, 2008 5:49 am EDT

Just the follow-up of previous incident:

Same day with my complaint, TNT send a mail stating that they will take care of everyting in a few hours.

It did not happen. Indeed, one day later, I got another mail from another guy from TNT, advicing me to talk with their customers service if I have a problem!

For what? To entertain myself? They already knew what was problem, from my previous mail and the tracking number I supplied. All they had to do was, picking my package from the customs service, and bring me!

Then, I understand that TNT is not in cargo business, they just like to talk!

I am forwarding this funny email:

Dear mr TNT-Netherlands's Victim, (I changed it with my name, my nick desribes better)

You have a question about a parcel sent from abroad. I'm sorry to hear that your parcel isn't arrived yet. I will advice you what can be done.
The sender can start an investigation, by fill in an inquiry form. That form can be collected at the local post office.
I apologize for causing any inconvenience. Should you wish to reply or if you have any questions regarding our products or services, please visit our website anytime at: http://klantenservice-voorthuis.tntpost.nl/selfservice/
With kind regards.
TNTGuyWhoLikesFun (I also changed his name, with a nick which describes the best)
Namens TNT Post Klantenservice

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A
4:12 am EDT

TNT Holdings western union awards international program

Western union public relations

Uk coporation
Western union money
Way redmond, wa 98052.
Western union money team

Dear winner,

Congratulations! This is to inform you that you have been cleared a winner of the western union awards international program. I am happy to inform you that I have forwarded your original winning certificate and winning cheque to tnt couriers. Find below the details of the courier
Company.

Tnt express courier service
Customer services department
3 harewood row,
London, nw1 6se england
Email address: [protected]@yahoo.co. Uk
Tel: + (44) [protected]
Mr. Micheal willis

You are adviced to send the courier company a mail to their email address for their courier cost. When contacting them, you are to include this parcel identification number as your subject. Please you are advised to write down the parcel identification number and save it.

Parcel identification number : hlf/[protected]
Winning pin number_xzb120964mw
Full names_
Full contact address_
Zipcode_
Sex_
Date of birth _
Postal code _
Occupation_
Company name _
Tel_
Fax _
Country _

(note: you are quote your complete names, winning pin number and your direct phone number so that they can honour your letter. Once again I say congratulations and always inform me with your dealings with the courier company.

Best regards,

Sir dennis julius.
Claims agent manager,
Payment and release order department,
Trans-atlantic s. A london, western union money team
Search the web:
Tnt express courier service

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S
S
sherill almonte
Oct 19, 2008 7:39 am EDT

hi there! good morning. i am sherill almonte manila philippines
i have been informe throuh the tnt courier company of harewood row london WESTERN UNION PUBLIC RELATIONS
P.O. Box 502
Killorglin, Co Kerry
Ireland.
Attention: WINNER
This is to inform you that you have been awarded a cash prize of
6, 468, 017.00 GBP It is our tradition in WESTERN UNION to reward by giving
awards to deserving customers who have shown by continous patronage their
trust in our services.
pls rremind me thru email if this is true. thank you.

A
A
arun thapa
Aug 23, 2008 8:00 pm EDT

i have been informe throuh the tnt courier company of harewood row london that there is a parcel of mine in that courier and there are some certificates and the cash prices around seven lakhs pounds that i won through the british lottery, so please let me clear this, please investigate what the matter is and please inform me immediately via email to my mail address. thankyou

K
K
kaies ouelhazi
May 28, 2008 4:16 am EDT

Daer sir,
I recieved a mail stating that i have won same amount of money and the money has been sent to your office as a courrier agent..please advice me on this becouse I am worried it might be a scam.

((((( TNT Express Courier Service
Customer Services Department
3 Harewood Row,
London, NW1 6SE England
Email address: tntcourierdeliverycompany025@yahoo.co.uk
Tel: +(44)[protected]
Mr. MICHEAL WILLIS

You are adviced to send the courier company a mail to their email address for their courier cost.When contacting them, you are to include this parcel identification number as your subject. Please you are advised to write down the parcel identification number and save it.
PARCEL IDENTIFICATION NUMBER : HLF/[protected]
WINNING PIN NUMBER_____XZB120964MW
FULL NAMES_______________________
FULL CONTACT ADDRESS___________________________________
ZIPCODE____________________________
SEX______________
DATE OF BIRTH ________________________
POSTAL CODE ____________________________
OCCUPATION______________________________
COMPANY NAME _____________________________
TEL______________________
FAX ____________________
COUNTRY ______________________

( Note: you are Quote your complete names, WINNING PIN NUMBER and your direct phone number so that they can honour your letter.Once again i say congratulations and always inform me with your dealings with the courier company.

Best Regards,

Sir DENNIS JULIUS.
Claims Agent Manager,
Payment and Release order Department,
TRANS-ATLANTIC S.A LONDON, WESTERN UNION MONEY TEAM))))))

THANK YOU AND BEST REGARDS
Kaies

ComplaintsBoard
B
5:48 am EDT

TNT Holdings greetings!

email i received:

greetings!

i have been waiting for you since to contact me for your confirm able bank draft of $800.000.00 united states dollars, but i did not hear from you since that time. then i went and deposited the draft with tnt courier service, united kingdom, i travelled out of the country for a months course and i will not come back till end of december.

what you have to do now is to contact the tnt courier service as soon as possible to know when they will deliver your package to you because of the expiring date. for your information, i have paid for the delivering charge, insurance premium and clearance certificate fee of the cheque showing that it is not a drug money or meant to sponsor terrorist attack in your country.

again, i would have paid for the security keeping fee of $275 but they said no because they don't know when you will contact them and in case of demurrage.you have to contact the tnt courier service now for the delivery of your draft with this information, all you have to do is contact furnish tnt courier service identification for verification of the details there in there office:

names in full, ...
residential ...
zip code, ...
country, ...
telephone number, ...
fax number, ...
age, ...
marital status, ...
sex...
nationality...

name: mr.james collins (dispatch officer)
company: tnt courier service.
email address:[protected]@hotmail.com
tel: +[protected]
tel: ++[protected]
fax: +[protected]

there and know when it will get to your address.
let me repeat again, try to contact them as soon as you receive this mail to avoid any further delay and remember to pay them their security keeping fee of $275 for their immediate action.

you should also let me know through email as soon as you receive your draft.

yours faithfully,

mrs. joanna benz

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G
Graham Epton
Glasgow, GB
Apr 21, 2009 1:25 pm EDT

Please dont anyone fall for this scam and other ones that are on the go. Everytime i get an email about a wonderful prize i have won i always check it out on google, and sure enough people like me leave messages telling us to leave well alone because if you dont you can kiss goodbye to any money you pay out in order to receive these these massive bogus payments.

M
M
Muhammmad yahya syeban
ID
Mar 20, 2009 11:23 am EDT

I receive this ail also, is this scam mail? or not?

from TNT COURIER SERVICES
reply-to TNT COURIER SERVICES
to undisclosed-recipients
date Mon, Mar 9, 2009 at 2:35 AM
subject You Have A Parcel With TNT
mailed-by drake.edu

hide details Mar 9 (12 days ago)

Reply

Greetings!
You have a bank draft of $650, 000.00 USD, which await the outstanding payment of $275USD.
Contact the TNT courier company for claims with your information.
Contact person Mr.West Oduduwa,
Email:tnt_cours15@live.com
Tel;+[protected]

J
J
john berringer
Jul 16, 2008 4:16 pm EDT

i received the same e mail to claim my 800, oo0 dollars never saw so many scams what can be done about this john berringer

ComplaintsBoard
A
12:00 am EST

TNT Holdings lottery money scam!

Beware! money scam! this is two email that I received, "winning lottery money" and in order to get the cheque they try to get 500 usd don't believe it its money scam! see this link: /url removed/

Tnt courier service (tcs)
Customer/delivery services department

Reg order no: gx22589420
12th-january-2008

Attention: a. chaver,

Welcome to tnt courier service (tcs). we are a courier company that ensures a safe, sound and secure delivery of your parcels, making sure you get them when expected. your package containing your cheque, original copy of your certificate and security documents alongside your consolation prize have been picked up from the free lottery head office and its ready for dispatch to you as soon as you meet with any of the options below suitable to you and your winnings will be couriered to you immediately. you can now begin the final step of the claims process, which is the transferring of your cash prize to you in cheque.

The options, together with their associated conditions are presented below:

Options:
Courier of your winning draft to you via any of this channel listed below:

Option:1
Tnt speed delivery (12 hours)
Mailing ;...£80.00
Insurance...£220.00
Vat (5%)...£050.00
Total...£350.00=or=$710.148

Option:2
Tnt express delivery (overnight)
Mailing ;...£60.00
Insurance...£214.00
Vat (5%)...£026.00
Total...£300.00=or=$590.91

Option:3
Tnt premium service (2working days)
Mailing... £72.00
Insurance...£158.00
Vat (5%)...£012.95
Total... £242.00=or=$476.69

Mode of payment

The charges are a little bit high because of the hardcover insurance policy we have undertaken in case of loss, amage or theft of your highly sensitive document and funds. we assume all responsibilities in case of any eventualities and we don't deliver on cash on delivery (c. o. d) because we don't accept cash.

Note:that your delivery charges cannot be deducted from your winning prize due to article 1186 section 45 subsection 2.3 of the united kingdom constitution as relates to financial and courier matters, which are duly codified in the united kingdom law. hence you are to note that the delivery charges must be provided by you before your prize is delivered to you.

You are to make the payment for any of the option you have chosen through western union money transfer/money gram so as to enable us speedy up the process of delivery after indicating to us the option you prefer. you are to locate the nearest western union agent or money gram to you and make the payment in favor of our accounts officer mr. adam smith with the details below:

Receivers informations which is our account officer,

Name of receiver: adam smith
Address of receiver:central pk est/mosley rd,
Trafford park manchester, 17 1tt uk

You are to send the following information via email as they appear on the western union/money gram transfer slip:

1. name and address of sender
2. amount sent
3. control number (mtcn)
4. test question and answer (if any)

You are to send a copy of the evidence of payment to me and your claims agent as well for confirmation. a confirmatory email shall be sent to you immediately we confirm your payment.

As soon as we receive confirmation and evidence of payment of the above charges, we shall dispatch your parcel to you immediately. the date and time of departure and expected date of delivery will be sent to you. it will take twenty-four hours to get your parcel delivered to you. you will be required to sign for the parcel and to do this, you will need either your international passport as identification or your driver's license.

All orders not delivered within ten (10) working days from this communication will be returned. please ensure that you confirm your delivery address. good luck and congratulations once again. please send your response within the next 24hrs to this same email address. we are glad to be of service to you.

Please do call customer line for confirmation.
Sincerely,
Mr. henry fredys
(dispatch officer)
Tnt courier service @
Tel:+[protected]
Tel:+[protected]
Tel:+[protected]
You are welcome to tnt courier service

Dear winner,

Your ticket number: [protected] with serial number 5368/05 drew the lucky number: 29. we are pleased to notify you that your email address emerged as a winner in our promotional lotto sweepstakes and as a result you have been granted the lump sum payout of (500.000.00 (g. b. p) which is equivalent to ($917,956.00 usd). contact your claims officer below for your claims/winnings.

Claims officer : abraham vicki.
Email:[protected]@hotmail.com

You are to forward the following details to enable us clear your file for immediate payment:

1. full names: _
2. address: _
3. age: _
4. sex: _
5. marital status: _
6. occupation: _
7. phone numbers: _
8. fax number: _
9. country: _

Sincerely,
Mrs. trisha moore.
Free lottery coordinator.

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C
Celia Adams
Tuscola, US
Jan 31, 2008 8:06 pm EST

I received a check in the mail. It stated that we had won a lottery for 250,000.00. All we had to do, of course, was with the check we'd received, which was for $4,850.00, was to go to the bank and deposit it, cash it,..blah blah blah. We needed to send them a check for $2500.00, which would take care of the income taxes on it. Stupidly, I took it to the bank, deposited $2000.00 in checking, $2000.00 in savings, and got cash back of $850.00. My fault that I didn't read the letter that came with it, but my husband said to be looking for a check in the mail and deposit it as said. Well, next thing I know, the bank sends a notice that they'd taken the $4850.00 out of our checking acct., as the check was ALTERED/FICTITIOUS. This was "drawn" off Wells Fargo Bank. NA Minnesota South 206 East Hickory St. Mankato, MN 56001. The check's dated 10/17/2007. What they expect you to do is send the $2500.00 back to them, they close out the so called legal acct. before the check can clear, and they have your $2500.00! These checks look good, as they have a watermark on the back, and other things to fool you. Anyway, I've taken the copy of the check to Sheriff's office, where they've promised to get FBI involved! We'll see. Celia Adams

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Overview of TNT Holdings complaint handling

TNT Holdings reviews first appeared on Complaints Board on Jun 17, 2007. The latest review Shipping MY69927982 was posted on May 8, 2023. The latest complaint Delivery’s delay for 2 weeks and bad customer service was resolved on Apr 04, 2020. TNT Holdings has an average consumer rating of 2 stars from 87 reviews. TNT Holdings has resolved 24 complaints.
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  2. TNT Holdings phone numbers
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    +852 23 312 663
    +852 23 312 663
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    Hong Kong
    +81 120 599 868
    +81 120 599 868
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    Japan
    +27 860 122 441
    +27 860 122 441
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    South Africa
    +82 15 880 588
    +82 15 880 588
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    South Korea
    +54 810 999 9868
    +54 810 999 9868
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    Argentina
    +55 800 979 6979
    +55 800 979 6979
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    Brazil
    +52 555 345 6547
    +52 555 345 6547
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    Mexico
    More phone numbers
  3. TNT Holdings emails
  4. TNT Holdings address
    Taurusavenue 111, Hoofddorp, 2132, Netherlands
  5. TNT Holdings social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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