Toolsvilla
Reviews and Complaints

They have sent damaged product and when I raised complain they changed the policy and customer service representative was very rude, she don't have the idea how to deal with the customers, after my so many request of involve manager she does not do that and after some time they said time is over, I have raised complain on the same day of getting product, pathetic site with pathetic representative

toolsvilla.com
OMG, guys, do not buy anything from this toolsvilla site if you ever think you are gonna need any service from them! We got a product, and this thing didn't work when we unpacked it. So we called toolsvilla, and they were useless, useless, useless! They refused to give us any help to resolve the problem, and they wouldn't even replace or refund the faulty product.
I mean, seriously, what kind of customer service is that? If you're gonna sell stuff, you've got to stand behind your products, right? But toolsvilla doesn't seem to get that message. All they care about is selling things - after that, they don't give a hoot. So if you don't want to end up losing your money and getting stuck with a useless product, stay far, far away from toolsvilla.com. Trust me, you'll be much better off buying from a company that actually cares about its customers!

So, I recently got myself a device from Toolsvilla (toolsvilla.com), with an Order ID of [protected]. Sadly, I found out that the device I got was defective and now I want to return it. Their customer service team is asking me to make a video mentioning the issue, which I think is unnecessary. I mean, they have the returnable label affixed to their product, so they should just take it back and refund my money as promised.

I'm really hoping they'll take the device back and give me back my money. It's not like I'm just making things up - I've been trying to make it work, but it's just not functional. The way I see it, my money is just stuck in their hands right now and it's such a disappointment.

I hope they'll realize that the way they treat their customers is important, especially in this day and age. People have high expectations when it comes to online shopping, and I'm sure they wouldn't want to disappoint a paying customer like me. I hope they'll resolve this issue as soon as possible to avoid any further inconvenience.

So, listen up folks, I thought I should share my experience with you all about the Toolsvilla company. Well, let me tell you, this company is not to be trusted! They promise to have stock of items but, when you make your payment, they later call you up saying that the item you want is not available. And guess what? They try to convince you into purchasing another item that may not be of any use to you. Honestly, this kind of behavior is pathetic and not trustworthy at all.

I strongly advise you not to purchase anything from Toolsvilla unless you want to risk falling into their trap. If you absolutely must purchase something from them, then I suggest you go for Cash on Delivery, that way you can check the material first and then pay. Doing so might save you from the trouble of getting cheated by them.

As for me, I'm still waiting for my payment refund and I'm sure as hell not going to let these guys go scot-free!

Overall, my experience with Toolsvilla was a complete disaster and a total waste of my time and money. So be careful, take my advice and avoid them at all costs!

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I recently purchase the oil expeller from Toolsvilla.com and I have to say that I am not impressed. Although the product does come with a warranty for a year, when I contacted the customer service team about a problem I was having with the machine, they denied me service. I also tried to return the product as I had noticed the problem within a day of receiving it, but I got no response from them for two weeks.

To make matters worse, the product turned out to be faulty, and I was left feeling frustrated with Toolsvilla.com. This experience has made me question whether it is worth purchasing anything from an online tools shopping site such as this one. I am disappointed with the customer service, and I hope that they can improve in the future.

If you are considering buying tools from this website, I suggest you exercise caution and do your research before making a purchase. I hope that my experience will help others avoid the same kind of frustration that I faced.

I want to share my experience with Toolsvilla, the website is advertised as a place to shop for tools for great prices. Unfortunately, my experience was not great. I ordered a power sprayer with order ID [protected], but when the product was delivered, it was damaged. I tried to contact the support team, but there was no response from Toolsvilla. I was unable to use my power sprayer, and it was a terrible loss of 13600 rs, which was a lot for me as a poor farmer.

I reached out to Toolsvilla through email and phone, but unfortunately, they did not provide any support whatsoever. They told me I had to send back the damaged product within 48 hours, but I never received any kind of response. I feel cheated and frustrated because I was so excited to finally buy my dream power sprayer, which I had taken a loan for.

I am left with no option but to let everyone know that they should not buy anything from Toolsvilla. They are taking advantage of poor customers who cannot afford to lose their hard-earned money. Nobody should have to suffer like this. I hope someone can help me with my situation.

I urge you to save your money and avoid Toolsvilla like the plague. They are not reliable and they will cheat you out of your money. The triple piston power sprayer I purchased (Santhosh) turned out to be a complete waste of money, and I don't wish it upon my worst enemy. Please do not support this company.

I recently purchased a manual ss hopper grinder from Toolsvilla for 1350 rupees. However, when I received the product, I noticed that it had rust and cracks that were not disclosed on the website. It seemed like the rust and cracks were hidden with loads of grease and were quite cleverly done.

Despite my reservations, I went ahead and used the grinder for the first time. Unfortunately, the product broke down. It was quite clear that the product was not of quality and was not constructed with good materials. I made a complaint to the customer service team and was hoping for a quick resolution.

However, the customer service team at Toolsvilla is quite poor. They are not helpful and are asking for a further payment of 705 rupees for the part that was faulty from the beginning. It is unacceptable to ask for more money for a part that should have been replaced due to the rusted and cracked condition it arrived in.

I am extremely disappointed with my experience with Toolsvilla. It is clear that they do not prioritize customer satisfaction and their products are low quality. As a last resort, I have decided to proceed with a complaint in the consumer forum. It is important to inform others about my experience to prevent them from falling into the same trap.

I recently made a purchase on Toolsvilla (toolsvilla.com) for a Mist fan and my initial excitement soon turned into annoyance. When my package arrived, a part was missing which caused me quite a headache. I had to make multiple follow-ups with customer service in order to obtain the missing part and finally assemble the fan.

Despite the initial inconvenience, I must say the Mist fan is of excellent quality and works perfectly. If I were to rate the product alone, I would give it a 4 to 5 stars review. However, I can't help but mention that issues like this shouldn't occur in the first place and that customer service could definitely use some improvement. It took quite some effort to convince the customer service team that a part was missing and all of this could have been resolved sooner with better communication.

Considering the number of negative reviews I've come across while browsing the site, I can only hope that the team behind Toolsvilla takes the time to address these issues and improve their customer service. With the quality of their products, there is no doubt that they can easily regain their credibility with a little bit of work.

To anyone considering purchasing from Toolsvilla, my advice would be to tread with caution. While the products are of good quality, you might face some issues with customer service. Nevertheless, I wish good luck to the team in overcoming these negative reviews and winning back their customers' trust.

I gotta say, I was pretty excited when I stumbled upon Toolsvilla (toolsvilla.com). I was in the market for a bench drill machine, and the Agni A1706 seemed like a pretty solid choice. So I went ahead and ordered it on July 9th, 2020, with an Order ID of [protected]. It arrived on July 14th, and I was pumped to start drilling some holes.

But alas, things did not go according to plan. When I tried to drill into some aluminium, the machine just couldn't handle it. Total bummer. So I did what any reasonable person would do and raised a complaint on July 18th, asking to return the product and get a refund.

Well, let me tell you, Toolsvilla's technical team was not very helpful. They kept trying to convince me that the machine worked fine, even though I had sent them videos and photos proving otherwise. I felt like they were just trying to wash their hands of the situation.

Finally, they said that the machine was fine and that I wouldn't be able to get a refund. And get this, they didn't even bother to come and see the machine in person! I mean, how can you make a decision like that without seeing it for yourself?

Honestly, I feel like Toolsvilla is just trying to fool people by putting up flashy videos and high specifications that don't actually mean anything. It's a shame, really. I was so excited about this purchase, but it turned out to be a major disappointment. If you're thinking of buying from Toolsvilla, I'd advise you to think twice.

Hey y'all, I wanted to share my experience with Tollsvilla. I recently bought a double deep fryer in June from them and received it on time. However, after a week of using it, one of the fryers stopped working. I called Tollsvilla customer support and they asked me to send an email. I was quite upset by their attitude and lack of immediate help as they asked me to email them, but not provide a solution right away.

When I sent the email, to my surprise, no one responded. I was disappointed and frustrated. I didn't expect such poor customer service from Tollsvilla. It took them months to send a reply that they would send the parts I needed, but it's already September 08/09/2020 now and still no parts have arrived.

I contacted one of their support team team members, Mr. Tapas, who was very unhelpful and unmotivated. He suggested that I check with the local market as they will not send any replacement parts. Moreover, he also mentioned that the warranty I was entitled to was not covering my issue. That was really unprofessional. I felt cheated, frustrated, and highly disappointed with their services. The products sold by Tollsvilla are worthless.

Needless to say, I would not recommend anyone to purchase anything from Tollsvilla. They are simply cheating their customers and do not provide any proper warranty or customer service.

Folks don't make the same mistake that I did. Don't waste your money and time dealing with this $#*!ing company!

फ्रेंच फ्राइज कटर आर्डर किया था उसका पेमेंट ऑनलाइन पेमेंट किया था वह पेमेंट सक्सेसफुल बता रहा है और मेरे यहां से कट चुका है और आर्डर नहीं हुआ है अभी तक नहीं पेमेंट मिला है और ना ही ऑर्डर हुआ है मुझे पैसे रिटर्न मिलने चाहिए

Bought a button making tool in the tollsvilla website and turned out that the dye provided along with the tool is not working properly ,,tried and spoiled almost al the buttons i had .wasted lot of hours. took it to the local shop for assistance and they too mentioned that its not working properly.. please respond quickly.. is there a return policy .its would be great if you could take it back .because it is of no use.. i dnt even get dyes localy. please respond quickly. i needed it urgently

please contact [protected]@gmail.com

Toolsvilla is a super cool website for all your tool needs and I gotta say, I was pretty impressed with the selection they have. My only complaint is that they take a while to get your order shipped out to you so don't get too antsy, just chillax and wait wait wait wait wait wait wait wait wait wait. But like, it's totally worth the wait because the tools you'll be getting are top-notch. I mean seriously, I got this electric drill from them and it's straight fire. I use it for all kinds of stuff like drilling holes in my wall for pictures and stuff and it works like a charm.

Anyways, back to the whole shipping thing. Even though it takes a hot second for them to send it out to you, their customer service is pretty solid and they keep you updated on what's going on with your order. Plus, once you get your tools, you'll be so stoked that you got them from Toolsvilla that all the waiting will be like a distant memory.

So yeah, if you're in the market for some sweet tools, check out Toolsvilla. They might take a little while to get your stuff shipped to you but trust me, it's totally worth it. You won't regret it, I promise!

Toolsvilla, man oh man, don't buy from this company. They're so unprofessional it'll make you head spin. They have no clue how to handle things like logistics and suppliers. And, their products, ah forget about it. Incomplete all the way. It's such a hassle to deal with them. Save yourself the headache and stay far away.

toolsvilla.com is not good for customer service. I got my order and it wasn't the same as what I ordered. Now they are not helping me with the return or refund. Very bad process. Don't order from them.

I wanna tell you guys about the online store Toolsvilla. I thought I found a decent oil press machine on their website, but when I got it, the description they gave was completely false! And when I tried to return it, they wouldn't even take it back. Don't even bother with this company, you'll just waste your time and money like I did. If you don't believe me, you can reach out to me at ***987 and I can show you proof.

So, I bought a Nescafe Automatic machine from Toolsvilla, but unfortunately, I ended up receiving a "NESCOFE" machine. Yes, you read that right - it was not the product that I ordered. It was a bit frustrating, to say the least. I mean, I was looking forward to my new coffee machine and then I received this duplicate item. I wondered, how did they mix this up?
Anyway, I contacted their customer service team and they were pretty responsive. I had to provide them with some proof of my order and the product that I had received, which was a bit of a hassle, but I understand that they need to verify these things. After a few days, they emailed me back with an apology and asked me to send the wrong product back to them.
Now, here's the thing. I was a bit worried about the return process because, let's face it, who likes to deal with returns? But, to my surprise, it was actually pretty smooth. I shipped the product back to them and they refunded me the full amount within a week. It was hassle-free.
All in all, even though they made a mistake, I really appreciate how they handled the situation. Their customer support team was professional and prompt, which made the whole experience a lot better. I might just give them another chance in the future.