CB Bus and Rail Trainline Train from London to Bournemouth delay

Trainline review: Train from London to Bournemouth delay

Ed*** of London, GB

Aug 21, 2024 4:26 pm EDT

Verified customer

Featured review

My 10.05 train from Waterloo to Bournemouth today 21/08/24 was delayed by 54 minutes, eventually arriving at 12.55.
This made my day trip to Bournemouth an hour shorter and unfortunately I missed the best weather of the day.
I understand from the train company website that they will refund 50% of the value of the ticket for delays of between 30 minutes and an hour. I paid £49.49 for my ticket from thetrainline.com therefore please can you refund me? I paid by PayPal
My email address is [protected]@gmail.com
Thank you
Edward Thorn

Claimed loss: £24.49

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