Trainline’s earns a 1.0-star rating from 41 reviews, showing that the majority of travelers are dissatisfied with booking experience.
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It is illegal to advertise jobs that don't exist
Thetrainline.com have repeatedly advertised ( on jobserve.co.uk ) the same or very similar roles for more than a year to my knowledge. I have never had any feedback from my application and cannot understand how this position has not been filled in the current economic environment. I reported them to the ASA as it is illegal to advertise jobs that don't exist.
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Overview of Trainline complaint handling
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Trainline Contacts
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Trainline phone numbers+44 333 202 2222+44 333 202 2222Click up if you have successfully reached Trainline by calling +44 333 202 2222 phone number 19 19 users reported that they have successfully reached Trainline by calling +44 333 202 2222 phone number Click down if you have unsuccessfully reached Trainline by calling +44 333 202 2222 phone number 10 10 users reported that they have UNsuccessfully reached Trainline by calling +44 333 202 2222 phone number31%Confidence scoreInternational+44 871 244 1545+44 871 244 1545Click up if you have successfully reached Trainline by calling +44 871 244 1545 phone number 0 0 users reported that they have successfully reached Trainline by calling +44 871 244 1545 phone number Click down if you have unsuccessfully reached Trainline by calling +44 871 244 1545 phone number 0 0 users reported that they have UNsuccessfully reached Trainline by calling +44 871 244 1545 phone numberBooking+44 870 333 3555+44 870 333 3555Click up if you have successfully reached Trainline by calling +44 870 333 3555 phone number 0 0 users reported that they have successfully reached Trainline by calling +44 870 333 3555 phone number Click down if you have unsuccessfully reached Trainline by calling +44 870 333 3555 phone number 0 0 users reported that they have UNsuccessfully reached Trainline by calling +44 870 333 3555 phone numberBusiness Account
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Trainline emailssales.support@info.thetrainline.com100%Confidence score: 100%Supportemma.lambert@thetrainline.com87%Confidence score: 87%corporate.sales@thetrainline.com79%Confidence score: 79%sales
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Trainline address120 Holborn, London, England, Greater London, EC1N2TD, United Kingdom
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 22, 2024
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Bought a ticket from Kelvedon to London Liverpool Street station and paid £19.70 at a machine. At the ticket desk same ticket same destination cost £11.35, why?! I have a disabled card.
26.06.23, time was 11 am approx
marie.mascott@outlook.com
Mob: [protected]
I booked a ticket from doncaster to Bradford on Saturday 13 May paid 9.40 the train was cancelled why did I only receive 2.40 and 7 pounds taken as admin fee I didn’t cancel it my booking number was
[protected] Transaction number
The condition of the toilet on the train are disgusting, one is completely out of order and the other one is dirty, no paper and no water to wash hands. This the train from gatwick to brighton 00:22 and I
Paid 9£.
On board the train 22:09 which stopped at Barnsley, we were meant to be travelling to Elsecar but the train was cancelled, luckily we realised in time so we had to pay more for a taxi to get home from the barnsley.
This company makes it nigh impossible to contact supplying no contact number.
It's strange how a non affiliated set of thieves can supply a contact number at £3.60 a minute.
Only in this corrupt country could this scum thrive.
We'd be very happy to discuss this with you. Please contact us at recruitment@thetrainline.com