Traveluro
Reviews and Complaints

After a rather unfortunate experience with traveluro.com, I have come to the realization that this company may not be the best option if you are looking for a smooth travel experience. In my case, I had booked with them only to find out that my booking dates were off by a day. Naturally, I contacted their customer service and was told that they were waiting on a response from their travel partner and that it would take anywhere from an hour to eight hours to get the issue resolved.

After six days of waiting and two days before my trip, the issue still hadn't been resolved. It was frustrating, to say the least. What made matters worse was the fact that the company seemed to be completely unresponsive and unwilling to take any calls or answer any messages. I cannot express how disappointed I was with this kind of deceitful behavior.

I felt cheated out of both my time and money, having paid for a service that I thought would provide me with a comfortable travel experience, only to be let down in the end. I strongly advise anyone to be cautious when using this company, especially if you are looking for cheaper rates. It is essential to research and compare the various alternatives available to avoid falling prey to such scams.

It's indeed a pity that the internet is rife with fraudulent websites such as these. I implore everyone reading this to speak up if they have faced a similar situation. It is not acceptable to rip customers off in this manner, and we must raise awareness to prevent this kind of behavior from occurring. I have vowed never to use this company again and would urge everyone else to do the same.

Traveluro is an online travel agency that markets itself on providing easy and seamless hotel bookings for individuals. However, my experience with Traveluro was nothing short of frustrating and disappointing, forcing me to write my first one-star review in a long time.

It all started when I made a hotel reservation with them online, through Kayak, for a stay in San Francisco. As soon as I arrived at the hotel, I was surprised to learn that the staff had no record of my reservation. It was a terrible start to what was supposed to have been a much-needed vacation.

My attempts to contact Traveluro for help seemed to add insult to injury. I spent an hour on a call with their customer service, being put on hold numerous times for extended periods of time. A representative on the line finally promised to look into the issue and resolve it once and for all, only to put me back on hold for another twenty minutes before promptly disconnecting the call.

Despite my best efforts, I was left scrambling to find new accommodation for the duration of my stay. Thankfully, I was able to make a new booking directly with the hotel, although it was at a higher price than what I had already paid to Traveluro.

To add insult to injury, Traveluro apparently contacted the hotel on my behalf, only to provide them with a confirmation number that was not valid. The hotel staff later confirmed that the number given to me by Traveluro was, in fact, the same as the one that the hotel had assigned to my room booking, which made me wonder if my reservation with Traveluro was actually ever made in the first place.

Overall, my experience with Traveluro made me feel frustrated, disappointed, and completely let down. I strongly caution anyone thinking of using their services to avoid them altogether, as the hassle simply isn't worth it. I've informed Kayak of my experience and recommended that they remove Traveluro from their list of travel aggregators.

My experience with Traveluro (traveluro.com) was far from pleasant. Although they seemed polite and helpful initially, it quickly became apparent that they were more interested in taking my money than truly meeting my needs as a customer. In fact, I would go so far as to say that they are total crooks, and I strongly advise others to steer clear of this site if they want to avoid similar disappointment.

To provide some context, I had booked a stay at the Comfort Inn in Trevose, PA through Traveluro. Unfortunately, it quickly became clear that this hotel was subpar, to say the least. Not only was it dirty and poorly maintained, but I even encountered bugs during my stay! Understandably, I requested a refund, only to be met with a barrage of excuses and resistance from Traveluro. Despite my requests to put the money towards a better hotel, they seemed unwilling or unable to do so, leaving me feeling trapped and frustrated.

To make matters worse, when I attempted to escalate the issue to Choice Hotels, the parent company of Comfort Inn, I received no response or support. It seems that both companies are content to ignore customer complaints and pocket the profits, without truly caring about the quality of service they provide.

Overall, I believe that Traveluro is a shady and corrupt business that takes advantage of unsuspecting customers. Their lack of empathy, integrity, and customer service skills makes it clear that they are not fit to remain in business, and I urge others to take their business elsewhere. While the convenience of online travel booking may be tempting, it's important to be vigilant and informed when choosing a provider, as not all companies are created equal.

My recent experience with Traveluro.com left a bad taste in my mouth. As a traveler, it's important to have the flexibility to adjust plans if needed. Unfortunately, when I tried to cancel a portion of my trip due to a hotel not working for our group, I encountered significant issues attempting to do so on their website.

Despite waiting four hours for the site to accept my cancellation, it only displayed options for sending my itinerary or receipt. Even worse, pressing the "Contact Us" button resulted in server errors. After multiple attempts, I finally decided to call their customer service number. After spending 30 minutes on hold, I was relieved to speak with a competent representative who was able to cancel my reservation. However, I was disappointed to find out that I would be charged $23 for the inconvenience.

What's worse, this experience occurred less than 48 hours after I made the reservation, and two weeks before the cancellation deadline. This means that my trip isn't until mid-January, which makes the cancellation fee even more frustrating.

As a traveler, I rely on travel booking websites to provide me with efficient and reliable service. Unfortunately, Traveluro.com failed to deliver on both fronts. While the representative I spoke with was pleasant and helpful, the website's error-prone cancellation process, along with the unwarranted fee, left me feeling frustrated and disappointed.

Needless to say, I won't be using Traveluro.com in the future. My advice to fellow travelers is to steer clear and opt for more reliable booking websites instead. Trip#

My experience with Traveluro started when I stumbled upon the website on Kayak. I decided to try them out since they offered very low prices on some of the best hotels out there, and their website seemed professional and trustworthy. Unfortunately, my initial impressions were shattered when I actually tried to book a hotel room through their platform.

The first thing that struck me as odd was the urgency that Traveluro injected into the booking process. I was given only 21 minutes to finalize my booking, and the clock started ticking as soon as I selected a room. This sense of urgency seemed to be part of Traveluro's strategy to push customers into making quick decisions, without giving them enough time to check other options or read the fine print.

On several occasions, I tried to book a hotel room through Traveluro, and everything seemed to be going smoothly. I entered all my personal and payment information, including my credit card details, and hit the "book this room" button. But then, a message would appear, apologizing for the inconvenience, and telling me that the low price was no longer available. I was left wondering why they had held the reservation for 21 minutes, just to tell me that the room was no longer available when I attempted to book it.

To make matters worse, Traveluro then tried to offer me more expensive options or pressure me into buying add-ons, such as breakfast. This felt like a classic bait and switch tactic, and I was not impressed. When I reached out to their customer service to try and resolve these issues, I was met with a standard response that someone else must have snatched up the cheaper rate before me.

Overall, my experience with Traveluro left me frustrated and disappointed. I would advise others to avoid their platform and not waste their time trying to book through them. Additionally, the fact that I had provided my credit card details to them is concerning, as I have no idea how they intend to use that information. It's a scary thought, and one that has left me feeling uneasy.