Tribus Home Warranty
Reviews and Complaints

Just purchased a warranty 6 months ago, had a fridge issue and they covered it. Thank you Tribus!

Claims process was simple and very fast. I got the help I needed in a timely manner. I would recommend to my friends and family.

So far my experience with them has been great. My dishwasher broke and they had someone out the next day to fix it. Thank you Tribus.

Thank You Tribus! Thank you for the immediate repairs made and the service call to fix my garage door. Hopefully my grandmother doesn't run in to again!

Im new to Tribus, but have been with True Auto for a longtime and appreciate their service. They are great people and very helpful. I am happy to have my coverage thru them, i know they have my back.

I have enjoyed my experience with them so far. Nice and funny customer service reps. Very knowledgeable about coverage. I highly recommend them. I had another home warranty before and never had a good experience with them.

Thay don't follow through with what thay promised in there pamphlets. I've *** trying to get my refrigerator fixed sense March. I've tried to contact them 3 times and have *** up all 3 times.Please don't go with this company.

Presently emailing to get a refund ($2300+) for my 90 year old uncle who lives in a rural area. He was a victim of an aggressive sales person on the phone. Day 2, waiting for a response. I will post response and outcome.9/1/22 ..one star only to enter review

Thank you Tribus for helping me when my washer died on me! Me and my family all have Tribus for our homes, because they have the best customer service and are so flexible! If you are in need of a warranty on your appliances, call Tribus! A satisfied customer.

I have only had my coverage with Tribus for 2 months now, but I have been a customer with them through the auto coverage for over a year and they covered a pretty big issue for me, so I have no doubt they will be there for me if anything should happen in my home. They are wonderful and courteous people.

I set up home warranty protection with Tribus back in January, I've had several claims since then and 0 problems getting someone out to fix them or processing the claims. I would highly recommend with the inflation in todays economy everyone give them a chance to earn your business before it's too late and you are in need of repairs.

This company deserves zero stars! Sadly, No option for that. Dont do business with them!. I had the same experience as *** below that wrote a review. I was connected to the rudeness employee EVER!. (***) if that was even his real name. Wanted to speak to supervisor but he put me on a hold lasting several mins. I hung up and investigated this horrible company. Bad News as I expected.

I received an "IMPORTANT NOTICE" from Tribus indicating that "IMMEDIATE RESPONSE TO THIS NOTICE REQUESTED".I have never done business with them. I have never reached out for any reason. Yet they feel the need to send me unsolicited mail to my home address after scrounging around the databases of public records. I shall not recommend nor support any business who trolls me off the internet databases for business.K

They sent out mails, claiming that the "property's home warranty" has expired. They also include the lender information, making it look legit. They request you to "Call IMMEDIATELY as this may be our FINAL ATTEMPT TO NOTIFY YOU". "PLEASE RESPOND BY xxx". I'm fed up with these scammers. Be alerted, and for anyone who would consider their business, even if you didn't get their scamming mails, you would know how trustworthy they are.

I have an older Home and I've had a lot of expensive repairs done on my A/C, fridge, and oven. I've also had a couple of electrical repairs that set me back a few hundred each time. I have a *** who recommended Tribus because he has them and has had two repairs that they handled for him. He only had to pay a *** service fee on a repair that was over a thousand dollars the first time, and the second time for a repair over eight hundred dollars. My Home coverage is now set up and I'm secure knowing that I'll be taken care of next time I have a problem. I added the riders that protect my appliances so thankfully my policy will cover these repairs if anything happens.It's a good feeling to know I'm covered in an emergency.

Received an alarmed, generic letter in the mail informing me that "the properties home warranty... may be expiring or may have already expired... Our records indicate that you HAVE NOT CONTACTED us to get your home warranty up to date... Please call IMMEDIATELY as this may be our FINAL ATTEMPT TO NOTIFY YOU" (capitalized emphasis theirs).The letter appears to me to be scam-like predatory behavior that relies on the recipient being uninformed and scared by the wording of the letter. The letter seems to imply that the reader may already have information or even a policy with Tribus by providing a "Customer ID", and through wordsmithing that suggests they already have a home warranty without explicitly stating that they do. As if someone from legal already thought of this, they have in fine print at the bottom: "Not all consumers have previous coverage. We are not affiliated with your current mortgage holder".To add to this, there was no reply address, just a generic "TRIBUS Home Warranty division: IMMEDIATE RESPONSE TO THIS NOTICE REQUESTED". This is the only mention of the business name in the entire letter. No business address, no sales representatives name, no business registration number etc.. Only a phone number is listed to contact.The reply from Tribus to *** B on July 2022 fails to address the issue that ***, myself and others raise: The letter appears predatory in its alarming wording and formatting. Tribus replies below that unsubscribing "would be just as easy, if not easier, then taking the time to post a negative inaccurate review of our company". Writing a review as a new homeowner and a recipient of Tribus's letter is worth it to alert others. I would not do business with this company based on this letter.