TrueShopping’s earns a 1.0-star rating from 6 reviews, showing that the majority of customers are dissatisfied with purchases.
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Unauthorized charges
I was charged 6.95 to my bank account on 2/13/2023.
I didn’t sign up for anything to be charged to my account. I never ordered anything. I don't know who you are or what this is for.. while trying to find out you took another 68.89 out of my account.. if it’s a monthly fee I didn’t approve for someone to charge. I want my money returned to my bank account and no more charges ASAP. You have caused me hundreds in bank fees.
Please stop immediately and return my mo ey in full. I have not received anything or ordered anything. I do t even know who you are.
Rondla Bowlin
Desired outcome: Total refund ASAP
Trueshoppingimprovedelect
I was charged 39.95 to my bank account on 10/17/22. I didn’t sign up for anything to be charge this amount. I never ordered anything. If it’s a monthly fee I didn’t approve for someone to charge. I want my money returned to my bank account and no more charges. I want to know why they can just charge me $39.95 without my consent? Why you want a $1.00 for me to get my money back?
I want my money put back on my card. I didn’t sign up for anything. I am not paying a $1 to get my money back.I was charged $39.95 on my bank statement. I didn’t sign up for anything. They said it was a monthly fee. How can they charge me when I didn’t sign up for anything. So please return my money.
Petro grass strimmer
Having bought this item I have managed to start it once, it would not stop due to disconnected lead. Unable to loosen spark plug. Had to replace crank mechanism. Still unable to start. This is not fit for purpose and I need a full refund. I have spoken to a customer service member of staff called Jason who has tried to help but the strimmer is of a poor quality and does not meet the marketing brief and reviews.
Mr Peter Platt
Desired outcome: Full refund
Is TrueShopping Legit?
TrueShopping earns a trustworthiness rating of 41%
Double-checking is the best solution in this case.
Exercise caution when using trueshopping.co.uk as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for TrueShopping. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- Trueshopping.co.uk has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Trueshopping.co.uk you are considering visiting, which is associated with TrueShopping, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
- Several positive reviews for TrueShopping have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
They do not stand behind their products
Do not use TrueShopping, they do not stand behind their products and items they sell are complete garbage! Used my tool only for a couple of moths and it broke! Even thought I had a warranty they refused to fix or exchange it! Their said it was no longer their business and that they no longer deal with these kind of products! Had to spend more money to repair it myself. Very bad quality items and their customer service is even worse!
No repair and the warranty was fake
I bought shower from the website www.trueshopping.co.uk. When I bought it, the rep promised to provide the warranty for the shower. When the shower stopped to function, the rep refused to provide free repair. He spoke with me in rude and disrespectful manner. He told me that I broke it intentionally. Stay away from them, the awful services and attitude towards customers. I wonder if there are other people, who had the same experience. Let’s share views about this website.
What a shambles! Did an order 4 weeks ago and still waiting for it to arrive. Said order b4 2pm and order will be despatched the same day. They take more than 20 minutes to answer the 'phone. Also if you e mail them they will get back to you within 48 hours...I am still waiting for a response!
Bad services and attitude as well as the quality is poor
I was really disappointed in the services and quality of the production of the website www.trueshopping.co.uk. I ordered two things from them, but the quality was so poor that I decided to return it. I contacted the seller and told them to take this crap back, but the seller only promised to return money back. It was horrible lie and I really would advise you to buy or deal with these ###. Post comments about your experience with them.
I was charged 6.95 on 2/11/23. 2/16 on 68.89. I have no idea who these people are or how they got my card.
I resolved this with my credit card company and will be receiving a new card and refund. I am writing to tell others to watch your statements!
you charged me money for what i didnt buy anything so give me my money back
Now they are charging me a monthly fee.. that I didn't sign up for.
Suellen Norris
801 Carnahan ave
Findlay ohio 45840
[protected]
i have no idea why you have charged me $68
TrueShopping Reviews 0
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Overview of TrueShopping complaint handling
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TrueShopping Contacts
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TrueShopping phone numbers+44 333 358 3883+44 333 358 3883Click up if you have successfully reached TrueShopping by calling +44 333 358 3883 phone number 0 0 users reported that they have successfully reached TrueShopping by calling +44 333 358 3883 phone number Click down if you have unsuccessfully reached TrueShopping by calling +44 333 358 3883 phone number 0 0 users reported that they have UNsuccessfully reached TrueShopping by calling +44 333 358 3883 phone number+44 844 874 0692+44 844 874 0692Click up if you have successfully reached TrueShopping by calling +44 844 874 0692 phone number 0 0 users reported that they have successfully reached TrueShopping by calling +44 844 874 0692 phone number Click down if you have unsuccessfully reached TrueShopping by calling +44 844 874 0692 phone number 0 0 users reported that they have UNsuccessfully reached TrueShopping by calling +44 844 874 0692 phone number+44 844 417 2559+44 844 417 2559Click up if you have successfully reached TrueShopping by calling +44 844 417 2559 phone number 0 0 users reported that they have successfully reached TrueShopping by calling +44 844 417 2559 phone number Click down if you have unsuccessfully reached TrueShopping by calling +44 844 417 2559 phone number 0 0 users reported that they have UNsuccessfully reached TrueShopping by calling +44 844 417 2559 phone number
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TrueShopping emailshelp@trueshopping.co.uk100%Confidence score: 100%Support
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TrueShopping addressTrueshopping.co.uk, Unit 1 & 2 Dawson Court, Billington Road, Burnley, England, Lancashire, BB115UB, United Kingdom
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TrueShopping social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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