Turo review: Im Host in Rental Company Turo I’m complain about Turo Claims team

claim steps says your estimate writer prepares the estimate. and it is written that it lasts for one or two days. After a long wait, I took my car to the dealership for an estimate as soon as possible. they sent the estimate to my claims handler Quinn McGinnis. It's been 1 month since I sent it. and I've emailed Quinn McGinnis 100 times already and he doesn't answer me at all. he mocks her. Because every day different people from the Quinn McGinnis team write to me and mockingly say that the police report us. and I answer that my car was at the tenant's place, I don't know how the injury happened, I can't report it to the police, because I don't have any personal information. and they seem not to give my answer and repeat the same thing once a week and every week different employees write to me. because my renter told me that the police report and have video of how the damage happened. can't tell anesh. and that gives them a reason not to pay the repair money. if this problem is not solved soon, I will go to court

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