Twoo.com’s earns a 4.6-star rating from 300 reviews, showing that the majority of users are exceptionally satisfied with social networking experience.
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Replied
customer service
I think its to be expected that a dating site will have it's fair share of fakes and scammers. What i don't expect from a dating site is a complete disregard for their paying customers. Six weeks ago I was offered and granted a 7 day free look and full access. During that time i had tons of replies and EVERYONE at least saw my posts to them. A few days after the free trial ended i decided to pay for the service so I could keep in touch with all of the ladies i met. 30 + posts and a month later not a single lady has even read a post from me. No replies whatsoever. Even women I was chatting with in other socail media verified that they saw nothing from me even though i was messaging them there. I complained but get very little as far as a reply or customer service. My advice would be to run from the Twoo dating site as fast as you can. They even still want to charge me for a month of service that yeilded ZERO results. And just now they had the stones to email me asking for my verified info again. WTF!
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your message. Could you please send us the email address linked with your account? Then we'll be able to check why you've been charged.
Regards,
Aleksandra
Team Twoo
Regards,
Aleksandra
Team Twoo
Replied
premium charge
hello,
i have been charge twice on my credit card . i already deleted my account.
please dispute the transaction on 08/07/2016
credit card [protected]
acc twoo [protected]@airzone.us
The complaint has been investigated and resolved to the customer's satisfaction.
If we can help you with anything else, let us know.
Regards,
Aleksandra
Team Twoo
Replied
unauthorized charge for premium feature
Today 17.07.2016 in 05:01:54 am gmt without my consent my bank account has been charged and the premium feature activated for 3 months. my twoo.com account is [protected]@gmail.com. furthermore the option to cancel the subscription is not working on firefox, chrome and ie - so it will auto-renew in 3 months. I don't agree to this and want a refund.
The complaint has been investigated and resolved to the customer's satisfaction.
If we can help you with anything else, please let us know.
Regards,
Aleksandra
Team Twoo
Don't hesitate to contact us if there's anything else we could help you with!
Hello,
My registration email is: vollblut@gmail.com
I disactivated the Premium feature several months ago and was charged €71.99 again, on 31th March and 29th June, even though it was inactive.
Please contact clarify.
Replied
premium vip
I have never authorized the purchase of the premium VIP product, just the premium one, which costs 23 E. How is it possible that you withdrew 107 E from my account and set up a regular subscription for this transfer?
I demand cancellation of the subscription and the product and return of my money! I already marked the payment as unauthorized and hope that Paypal will help with this.
How is it possible that you don't even have support contact on your web site?
The complaint has been investigated and resolved to the customer's satisfaction.
I can assure you that as soon as you send us the necessary details we'll look into this issue and help you solve it.
I was charged twice in same day without my autorization in TWOO.
Since it was not useful to me, I decided to quit and didn't opt for the auto renewal option and switched off switched off the premium services.
I never authorized this transaction and same has been done without my consent. I am shocked to see this transaction, how can my card get used without my authorization.
Since I never wished to continue the services, request to to kindly cancel the charges levied and process the refund for it immediately.
Further I will be thankful if you can delete my account from your site to avoid any mishap in the future.
Awaiting your immediate action- please refund the transactions.
Regards
Erik.
Replied
deducted my money without intimation
My mail id is [protected]@gmail.com last night before 00:00 hours i have stopped the premium subscription on twoo but still my money got deducted. Please stop my subscription and refund the money.
The complaint has been investigated and resolved to the customer's satisfaction.
Don't hesitate to contact us if there's anything else we could help you with!
Replied
deducted money from my credit card without any intimation
i have recharge my credit pack for 550 credits. along with that twoo team automatically activate daily boost pack without my request and deducted money from my credit card without any confirmation or payment gateway.
fraud site for stole money.
my mail id:- [protected]@gmail.com
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for contacting us. Please let me explain why you've been charged. When you've purchased Credits you were asked if you also want to purchase the Boost pack to which you've agreed. Thanks to Boost you will be added into our best premium features every day after you log in. Your profile will be shown at the front of Discover and First in Search for 15 minutes. Thanks to our Boost pack you will not miss any opportunity for new visitors and matches.
I can see that a refund has already been organised for your transaction and you should receive your money back soon.
If we can help you with anything else, don't hesitate to contact us.
Regards,
Aleksandra
Team Twoo
Replied
twoo premium
Unauthorized charges applied as per attachment below. I've deleted my account but these charges still incurred. Please refund these charges and cancel my subscription ASAP.
The complaint has been investigated and resolved to the customer's satisfaction.
Unfortunately, since Apple's policy doesn't allow me to switch off the automatic renewal for you, I kindly ask you to turn it off yourself, I'm very sorry for the inconvenience!
To stop the automatic charges from your account, you need to use the link: http://support.apple.com/kb/ht4098 and follow the instructions:
- Open the iTunes App Store on your device
- Scroll to the bottom of the page and choose your Apple ID
- On the Account Settings screen, scroll down and tap Manage App Subscriptions
- Here you will be able to select Twoo and choose to stop the autorenewal
Unfortunately, we're only able to organise a refund for you via PayPal. If you send us an email address linked with your PayPal account we'll refund your transaction.
If there's anything else we can help you with, don't hesitate to contact us. Have a nice day!
Kind regards,
Aleksandra
Team Twoo
dating site
Unauthorized use of profile and photo on Twoo dating site
Repeatedly Tried deleting profile unsuccessfully from twoo.com
Being Cyber stalked by person from twoo.com site who may be dangerous
Permanently want delete my profile and photo from Twoo.com site
Investigate complaints and remove Twoo.com site from Internet.
Twoo.com attempted to debit unauthorized 'membership fee' from my checking account but my bank blocked the transaction.
I want twoo.com to cease and desist with annoying notifications and cyber stalker or I will contact Law Enforcement !
Being cyber stalked on twoo.com
Twoo - Unauthorized use of photo and profile
Twoo- attempted unauthorized debit from credit card for 'membership. Transactiokn was blocked by my ban
Twoo- All attempts to delete photo and profile failed. No customer service.
Twoo- being cyber stalked by individual claiming to be twoo subscriber
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear Sylvia,
Thank you for contacting us. We're very sorry for all the inconvenience. Could you provide us with the email address on which you receive the notifications from Twoo? We would also appreciate it if you sent the proof of charge to info-en@twoo.com. We will try to find the transaction and look into the issue.
Thank you for your cooperation!
Kind regards,
Adrianna
Team Twoo
obviously fake!
Twoo is an absolute scam! I found a nice girl there and we have been talking for a while. But then I noticed there was something strange about her. Sometimes she suddenly disappeared from chat and when she came back she was a completely different person! Sometimes she even did not understand what I was talking about, even though we already talked about these things. First she asked me about my job and hobbies. And when she came back she asked me the same question even though we already talked about it! And she also told she was from USA, but her English was extremely poor. Obviously fake!
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear Robin,
We are really sorry that you feel upset. I can only assure you that we are doing our best to remove all fake profiles from Twoo. Our moderators are constantly working on detecting suspicious profiles, but we always appreciate the additional help of our users. For that reason we kindly ask you to report all suspicious people that contact you.
You can easily do this when you click on the three dots on the user's profile or in every conversation in Chat. Once you click it, choose 'Report abuse' from the drop down menu. You will have to select the reason and submit the report. Our moderators will take care of that report within 24 hours since you've reported it.
If you have any questions or doubts, you can contact us at info-en@twoo.com.
Kind regards,
Adrianna
Team Twoo
unauthorized debit card charges
on 02/03/2016, You people have deducted money from my debit card without my consent. You have to intimate about renewal of service.
You can't just deduct the money.
This is my profile https://m.twoo.com/996220324
Name: Esakkimuthu Selvam
Email Id: esakki.[protected]@gmail.com
Kindly let me know about this and refund the money.
The complaint has been investigated and resolved to the customer’s satisfaction.
My money bank got cut twice without my permission i want my refund
My email=
dagelap@gmail.com
Nickname
Fujiyako
Hi Marek,
Thank you for your message. Please let me explain what happened. You've been charged twice because you purchased Premium VIP, as well as Twoo Premium.
Premium VIP is our brand new product that allows you to gain big popularity on daily basis! You are always First in Search, you get aDaily Boost during peak hours, every new conversation gets highlighted. Other benefits include: unlimited contacts, unlimited likes and more attractive matches.
I have now refunded the transaction. The amount will either not be billed, or will be credited to your credit card as soon as possible.
If there is anything else that we can help you with, let us know.
Kind regards,
Adrianna
Team Twoo
Hi, my money has been deducted from my credit card twice and this amount is just not something i signed up for it's £139.99. i didin't aproved any payment to be taken. I would like full refund as this is just too much.
My email address is verva98@op.pl
Please let me know what sollution you have to offer me and refund the money.
Hi,
Thank you for your message. Please let me explain what happened. You've been charged twice because you purchased the Daily Spotlight as well as Twoo Premium.
I’ll arrange for a refund through your credit card immediately. The amount will either not be billed, or will be credited to your credit card as soon as possible. Your Daily Spotlight subscription will be cancelled starting from today.
Don't hesitate to contact us if there's anything else we could help you with!
Kind regards,
Adrianna
Team Twoo
Today 23rd May 2016 my money has been deducted from my credit card and i only wanted subscription for one month which is around 400 shillings. I dont know what happened. Kindly can you deduct 370 sh or so only for one month and please refund the rest of the money. My names are ESTHER MBIRO MUKOBWA
My email address is essymbiro@yahoo.com
Am from Nairobi, Kenya
Hi Esakkimuthu,
Thank you contacting us. I’ll arrange for a refund through your credit card immediately. The amount will either not be billed, or will be credited to your credit card as soon as possible. Yoursubscription will be cancelled starting from today.
Don't hesitate to contact us if there's anything else we could help you with!
Kind regards,
Adrianna
Team Twoo
unauthorized account registration
I am highly disturbed at how an account has appeared in my name. I received a so called invite from a user of this facility and decided to have my email addressed unsubscribed from further emails. In this process I found myself on the site. Roughly 20 minutes later I received an email confirming that an account had been registered, providing me with the account details. This has left me extremely upset as I do not wish to have anything to do with this site what so ever. I did not provide any details, accept any terms and conditions or in any way request that an account be created in my name. Furthermore, like many others it seems, found that there is no support structure in place whatsoever. This has simply added to to my shock. I, therefore, kindly request that my details are removed and this account be closed immediately. This is not an unreasonable request. With that said, I do not wish to have to say anything further on this matter nor will I be following any instructions to have these requests auctioned as I did not create this account. Should I not receive a satisfactory answer in around 24 hours I will be escalating this further.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi,
Thank you for your message. Your account was probably registered on Twoo after you clicked on the registration button in the invitation you received from one of your email contacts. This option allows our users to invite their friends to use our site and have fun meeting new friends.
I’m sorry that you have been surprised by this. If you'd like to delete the account, please go to Settings and choose Edit in the Account section. Then click 'Delete account' and follow the instructions. Should you encounter any difficulties doing so, please let us know at info-en@twoo.com and we will delete the account for you.
If you have any questions regarding Twoo, do not hesitate to contact us.
Kind regards,
Adrianna
Team Twoo
account registration
I am highly disturbed at how an account has magically appeared in my name. I received a so called invite from a user of this facility and decided to have my email addressed unsubscribed from further emails. In this process I found myself on the site. After realizing that it would be a long winded process, I decided to rather add the sites address to my junk mail. Roughly 20 minutes later I received an email confirming that an account had been registered, providing me with the account details. This has left me extremely upset as I do not wish to have anything to do with this site what so ever. I did not provide any details, accept any terms and conditions or in any way request that an account be created in my name. Furthermore, like many others it seems, found that there is no support structure in place whatsoever. This has simply added to to my shock. This site is primitive and poorly managed. I, therefore, kindly request that my details are removed and this account be closed immediately. This is not an unreasonable request. With that said, I do not wish to have to say anything further on this matter nor will I be following any instructions to have these requests auctioned as I did not create this account. Should I not receive a satisfactory answer in around 24 hours I will be escalating this further. I do hope that this finds the twoo management well
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi,
Thank you for your message. Your account was registered on Twoo after you clicked on the registration button in the invitation you received from one of your email contacts. This option allows our users to invite their friends to use our site and have fun meeting new friends!
I’m sorry that you have been surprised by this. If you want, we can delete the account for you. You can either contact us at info-en@twoo.com or send us your email here and we will make sure you won't receive any more messages from us.
If you have any questions regarding Twoo, do not hesitate to contact us.
Have a nice day!
they used my photos!
These scammers used my photos on their site! They used my identity and photos to create a fake profile! I never used this site and never knew about it. But I was lucky to have a friend who is a big fan of dating sites. He called me and asked when I joined Twoo and why didn't I tell about it. The same day I joined the site and crated a profile. I could not believe that someone actually uses my identity, so I decided to check it myself. And yes, I was there! They purchased my personal information from some app on Facebook. I asked those criminals to delete my profile and later received an email with excuses. A week I got a call from my friend. Well, ChipMe created another fake profile with my personal information. There was everything there, even my published my geographic location! But I can't delete this profile, because they created it and I don't know the password. I'm so mad and sick of it!
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear Abi,
Thank you for contacting us. I'm very sorry that you feel upset. You had an active account on Twoo that has been transferred from ChirpMe. Twoo and ChirpMe joined forces and that's why your account was merged. Could you provide us with a link to the profile, so that we can delete it for you? I would also like to make sure to add your email to our special list, so that you won't receive any emails from us.
Once again I'm very sorry for all the inconvenience you have experienced. Please let me know if there's anything else we can help you with.
Kind regards,
Adrianna
Team Twoo
Dear Abi,
Thank you for contacting us! You had an active account on Twoo, that has been transferred from ChirpMe. ChirpMe is joining forces with Twoo to enable you to chat and mingle with millions of new people.
If someone has problems with deleting the account, we always do it for them. Please contact us at info-en@twoo.com if you'd like to have the accounts deleted. You can also provide us with the links to the profiles here and we will find and remove them for you.
Please let us know if there's anything else we could help you with.
Kind regards,
Adrianna
Team Twoo
premium account
This system is full of regrets! i got a week præmium for free, i didn't accept any service that twwo could charge my money for more weeks. but they still did! its there decision to give a week for free. but hiding the truth so the can recharge your account for more weeks after the free one is over, that is some really bad things! they just have to give poeples money back for all those things the do...
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear Sir/Madam,
Thank you for your message. Please let me explain why you have been charged. Twoo Premium is a subscription service. When you upgraded it was clearly stated at the checkout and in your payment confirmation e-mail that you will be charged every week until you cancel your subscription, which you can do in your Settings. Please see a screenshot of this statement attached. I’m sorry that you have been surprised by this and, if you would us to, we can turn off the renewal for you. Please contact us at info-en@twoo.com and we will check it.
You can also turn your subscription off in your Settings section from the top right dropdown menu on the site.
I hope that this answer ends any confusion around how Twoo Premium works and I hope you continue to enjoy using Twoo to meet new people!
Kind regards,
Adrianna
Team Twoo
not willing to cooperate
On December 9, I filed a request to have an unauthorized twoo.com account be deleted. Prior to the request, I received a notice that was in Spanish. The profile, as it stood, was created with Spanish as its primary language. I corrected this and tried to find the means to contact customer service. Both the site and notification email did not have a viable means of contacting them about this. I did, however, manage to find an email. I contacted them requesting that they delete the account as I did not authorize it. I also cited the fact that the created account was a violation of my privacy rights, and no corrected actions taken would be seen as harassment. On December 10, less than 12 hours later, I received a response that completely disregarded everything I had stated. It told me that I was registered and I was to receive emails from those who were interested in me. They also said how I can avoid these messages, which means registering information for the account. Which I refuse to do. And I have sent them a second email, and expect the same results.
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear Sir/Madam,
Thank you for contacting us. You probably received a message from our helpdesk informing you about having an account on Twoo and explaining what the messages you receive were. It is possible to delete the account by going to Settings and choosing Edit in the Account section, then clicking 'Delete account' and follow the instructions. For security reasons, you need a password to delete the account.
If you'd like us to delete the account for you, please let us know what was the email address used to delete it or provide us with the link to the profile.
Kind regards,
Adrianna
Team Twoo
cannot edit city/location on my profile
How do I change my location on Twoo? Moved to another city, but cannot edit city/location in my profile. And cannot ask technical support, cause you don't have one, so I post here. Please, consider a tech support service on your site. It would be really nice addition. Overall, site is good, keep it up.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello,
Thank you for contacting us! First of all, please let me explain that we have a tech support that works 24/7 and provides a response to any questions within 24 hours. You can either contact us via http://www.twoo.com/faq/?view=helpdesk or sending an email to info-en@twoo.com.
You can change your location by going to the 'ID' section on your profile page. All you have to do is click “Edit” and choose the location you live in.
If you want to change your location only temporarily, e.g. because you are travelling, you can do this at the top of your profile by clicking “Update” in the “Now in” field. If you still encounter any difficulties with changing your location, please contact us at info-en@twoo.com we'll help you change it.
Kind regards,
Kasia
Team Twoo
false account
dating site twoo.com has been using account on name zanete mikelsone without any permission. in google is possible to find pictue and full profile on this name, but there have never been given permission to use it. there is no possibility to contact this site, to put complain directly to the website. i am thinking to put complaint to fbi page. many people have been complainng about this site, so maybe its time to shut it down.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi i've just found this netlog account through using pipl. (http://nl.netlog.com/smokeey_bear)
This account uses all my details or at least the false details I provided for an old hotmail address, but uses my correct name. That email address was hacked some years ago and I have since lost access to it.
I have not created this account so can you please remove it immediately as I believe it is being used for spam purposes. I've tried to report this through the netlog website and was blocked for some reason from submiting my report. Can you please remove this account as I find this highly suspicious and am considering contacting interpol as I believe possible identity theft may have taken place.
Hi I'm Jabez Wesly and the account at netlog.com/jabezwesly is fake. I never made the account, and since I have all the other search results for my name I am forced to assume that it is a spam account. I would appreciate it being deleted
Hi,
Thank you for contacting us. We found the accounts sweet_kicky and jazz1992. The Netlog accounts have been deleted. They may still be visible in the Google Search results until Google updates its database, but it should disappear soon. If you wish to speed up the process, you can contact Google or request the deletion here: https://support.google.com/websearch/troubleshooter/3111061
If you have any more questions, don't hesitate to contact us.
Kind regards,
Kasia
Team Netlog
Delete any netlog or twoo accounts associated with these names and emails, and any one else you claim to have joined forces with
Im just as angry and someone has created the accounts sweet_kicky and jazz1992 as an attempt to slander the names of my sister and I. I have sent emails to that address but i have had no replies or apologies. Delete these accounts immediately and any trace of them or I will be forced to contact the authorities.
Account that has been created on name Zanete Mikelsone is false.And somebody is using it now with Zanete Mikelsone name. My name has been blackened! My security is in danger! If yo are not gonna delete this account i will be forced to write complaint to FBI and Interpol. You have ho rights to do this. So delete this account with my name now. Immediately. I was reading many people complaining about this website www.Twoo.com. Also complaining that this website is not deleting accounts.
Hi Zanete,
We've replied to your other comment. Please let us know if you have any other questions or concerns.
Kind regards,
Kasia
Team Twoo
Dear Zanete,
Thank you for contacting us! You had an active account on Twoo, that has been transferred from Netlog. Netlog is joining forces with Twoo to enable you to chat and mingle with millions of new people.
I have now deleted your account on Twoo. If you never had an account on Netlog, please contact us at info-en@twoo.com, because someone might have access to your email.
I'm not sure where you got the information that we don't delete accounts. If someone has problems with deleting the account, we always do it for them. If you know someone that finds it difficult to do so, please tell them to contact us at info-en@twoo.com.
Please let us know if there's anything else we could help you with.
Kind regards,
Kasia
Team Twoo
delete account
Twoo.com joined hands with Spring.me however I am not interested in Twoo. I don't trust the website. When I tried to unsubscribe from e-mails sent to my e-mail address this distrust was indeed confirmed. Clicking on the unsubscribe button gave the website the opportunity to withdraw personal information from my gmail account.
Having obtained the information together with the information from spring.me Twoo created a personal account on their website in my name. I tried deleting the account without success. What a a hateful and despising people to deal with! You are taking my freedom from me ... remove the account created without my specific permission.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi Douw,
I am very sorry that you feel this way about Twoo. Please let me explain what exactly happened. In July 2015 Spring.me and Twoo joined forces. Since Spring.me was no longer going to be active and we weren't able to keep the platform up due to technical issues, we didn't want the users to lose all the information from their profiles, nor their contacts, so we have decided to transfer the accounts to Twoo.
I have now deleted your account, so you shouldn't receive any more emails from us.
I apologize for any inconvenience you have experienced by the account, it was never our intention to make you upset.
Please let me know if there's anything else I could help you with.
Kind regards,
Kasia
Team Twoo
violation of privacy
Good day, I am sick and tired of these dating site. i got an email to say i am registered to twoo, never in my life, my wife went into this account and deleted it but yet i still get emails from twoo about girls whom wants to meet me, this is causing ttrouble in my relationship, we did try to email the address twoo provides but the email failed due to address not a real email address, i want my gmail account removed from this site foreseen i did not register to them and are sick and tired of receiving emails from them. my wife and i see this as a violation of our privacy. my email address is [protected]@gmail.com and my wife [protected]@yahoo.co.za
Please i need this removed from my account. kind regards m booth
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello Marc,
My name is Kasia and I'm a Community Manager on Twoo.com. I'm sorry to hear you receive unwanted emails from us. I wish you have contacted us through our helpdesk before (on our email info‐en@twoo.com), then we could've helped you much faster.
I see you mentioned you have tried to contact us before. If you decided to do so by just clicking 'Reply' to one of those emails you received, then we wouldn't get the message. The emails are sent from a no-reply email, as you should be able to check in the invalid address return emails.
From what I see you had an account on Twoo coupled with your gmail. The account has been confirmed through your email, so if you don't think you have created it, I recommend changing the credentials to your email. The account has already been deleted, so no more notification emails will be sent.
Most likely you still receive invitations from your friends who want you to visit our website and create an account. At the bottom of those emails there's an 'Unsubscribe' link that allows you to stop them. However you won't need to do that anymore. I have just added both marc69586@gmail.com and nnpi_irrigation@yahoo.co.za to our special list, which means no more emails will be sent to you or your wife.
Kind regards,
Kasia
Team Twoo
deducted my amount without intimation
On april 20 my HSBC bank account has been deducted with £21.49 towards twoo.com.
I am shocked how can you deduct my account without informing me. i have not opted for any renewal service. I want my money to be refunded. Please let me know about the same. my mail id naveen.[protected]@gmail.com
Screenshot of the deducted amount attached for your reference.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello Naveen,
I see that you have contacted our Helpdesk at info-en@twoo.com and the situation was already solved. Twoo Unlimited is a subscription service, of which we inform at the checkout and in the payment confirmation e-mail. The subscription can be canceled from Settings, but since you haven't stopped it, you have been charged again. I’m sorry that you have been surprised by this, it was never our intention to cause you any inconvenience.
I hope the situation is clear now, but if there's anything else we could explain to you, don't hesitate to contact us.
Kind regards,
Kasia
Team Twoo
Twoo.com Reviews 0
Overview of Twoo.com complaint handling
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Twoo.com Contacts
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Twoo.com emailslien@twoo.com100%Confidence score: 100%Supportinfo-en@twoo.com100%Confidence score: 100%Supportaleksandra@netlog.com100%Confidence score: 100%Supportinfo-pl@twoo.com93%Confidence score: 93%support
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Twoo.com addressMassive Media Match NV, Emile Braunplein 18, Ghent, 9000, Belgium
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Twoo.com social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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This site is a scam because i tried to pay with my visa card about two weeks ago and since i paid they have been deducting money from my accounts all the time, i went to my bank to find out and i saw that they have deducted money more than six times in less than a week from my card and i am surprise, so i have decided to close my accounts here and my bank accounts fake site.