Twoo.com
Reviews and Complaints

Heyo, so a good week ago I purchased a one week subscription for TWOO, just to see its benefits and whatnot and was mild about it so I decided not to buy it. But then on the 22.11.2018 I get a messsage saying 30eur was deducted from my bank account. And I went to check and I see Twoo quite literally took money from my account for a renewal Twoo premium subscription without any form of warning, password or any form of security measure. I came to find out that you had to manualy unsubscribe from Twoo's premium even if you buy it for 1 week otherwise it will automaticly renew itself.

I would kindly ask for a refund on this matter immediately or soon as possible.

Thank you.

Hi Sir/ Mam,

My account name is Olvin, Email - [protected]@ymail.com
My girl friend account name is Nikita, URL (which has been blocked as per twoo team) URL - https://www.twoo.com/809671264

I am really in trouble as one of my girl friend with whom I was chatting from last two one month suddenly twoo blocked her account. Now I don't have any other way to get in touch with her or contact her. When I message to one of your twoo team they gave me the explanation saying that our moderator have blocked her account as that account was not a genuine account. According to me I am sure its a real genuine account of my girl friend and we been together online chating from last two month. Since twoo has blocked her account, now my problem is very serious that I cant contact her, text her, no way we can interact.
Now I need a help from you that is, you should again unblock her account as I want to get in touch with her as soon as possible. Please help me. I am really in very bad situation.

Thanks.

A debit was initiated on my account automatically without sending out an otp or prior warnings email associated with the account is [[protected]@gmail.com] and this is the email address attached to my PayPal [[protected]@outlook.com]
I need the refund as soon as possible and canceling the premium VIP
please and I need my account to be deactivated as well.
Thank you for the terrible service

Hi Team,

Today, when I was just exploring the things the amount was deducted from my card.. how can you people save the card details and renew with out asking any OTP or password. Seriously this is a flaw and illegal saving the card details and deducting the amount with out any password details provided..

I want my amount to be refunded back. Please check and refund my amount.

Thanks for understanding.

Regards,
Manikumar

I can't send or receive any message in twoo.
My account is t.[protected]@yahoo.com.
I have deleted many mesaages if there is any limiti in inbox.
I have some freinds there that I don't have any other way to ocntact with them. I need my account being available ASAP.
Please answer me why is this happened. I have been created another account either but it is the same.

On 26 Oct 2018 Twoo.com deducted money (Rp.410.000) from my credit card .
I need the refund .
You have to inform about renewal of the service .

My Account is : gustov.[protected]@gmail.com

You can't just deduct the money.
I am very unhappy about it as nobody asked me if i agree on this. Can you please tell me what represents and how can i stop them?

My email is gustov.[protected]@gmail.com

Best Regards,

Agus Jayadi

I'm also getting spammed by "twoo"; never even heard of this site until today. The fake "unsubscribe" link in the emails is actually an attempt to get me to sign up! I suspect by even clicking the non-working "unsubscribe" link in the emails, we have only validated our email address for them to spam further.

This is 100% illegal under CANSPAM act - an unsubscribe link must not only be easy to locate and easy to use- it certainly has to work!

Despicable anti-human organization

Let me explicitly say first, that I NEVER EVER registered at Twoo or their services. I have never been in contact with their sites, services or apps, and I never ever even visited their site or their service, yet I am getting BOMBARDED with E-mails from them that have my personal information!

These people are despicable. They are anti-humans who just abuse hundreds of people daily. I tried contacting the chain of companies I was able to find out related to this disgusting service, but my messages never get through. They have fake E-mail Accounts representing companies in their "Contact" information. That should say a lot about this service.

Please, people, do yourself and the world a huge favor and never ever give up to disgusting excuses for human beings like the people at Twoo.

They are using a clever ways to circumvent any laws and mine your privacy. For example, they will come up with excuses that other users might use their site to send you E-mails, but that is ridiculous. That excuse does not explain why I am bombarded by mails from Twoo.

I never EVER registered, never EVER signed up or wrote my name anywhere near these monsters.

I registered with Twoo on the social media for free, i have operated this account for some years, then one day i made a one time payment for three months but since then I discovered that they are still making deduction from my account, without my consent. Because of this deductions, I decided to unsubscribe to Twoo, but till date they kept on debiting my account

Good afternoon,

My name is Luis Hernandez and I have canceled and deactivated my account and your site charged my account for another $22.99 on September 10, 2018. Please refund my funds immediately as I did not authorize for your site to charge my account for reoccurring charges.
Please note I no longer wish to continue with your services and please stop all reoccurring charges and refund my $22.99

Thank you,
Luis Hernandez

Hi,

I want to delete my old Twoo account(https://www.twoo.com/cities/zagreb-3186886/ornela-45-174328962601) because it is a threat to my career.
Unfortunately, I forgot my e-mail and password so I can't do it without help. I tried to contact Twoo Support, but they didn't answer my e-mail
I would really appreciate it if Twoo could delete my account.

Thank you for understanding

Ornela

Hello,
I have been made a twoo premium member and my cars is charged for an amount of 6.99$ without my permission. I don't want to become a premium member as i donyfind it suitable for myself. Please cancel my membership and refund my amount ASAP.

Also kindly remove my card information from my account so that Twoo can't make any transaction without my permission.

Thanks

My name is Kalyan Roy Chowdhury from Howrah, West Bengal, India. My email id is [protected]@yahoo.in

I opted for premium Membership on 15th August 2018.

But surprising, i find that my account has been debited 2 times on same day for Rs. 2654.60, 1 time for Rs. 441.95, 1 time for Rs.515.28.

I just want to know why an amount of Rs. 2654.60 has been deducted 2 times.

I want to cancel my Membership.

Please let me know the procedure to cancel.

Hello

From my account I wanted to buy 100 Credits for 1.99 and was charged 29.99 Euro

What is this, why has this happened.

Please support, I do not want this additional service, I pushed only to buy 100 Twoo Credits and why was it added this service below?

I do not want Daily Discover for 1 month Daily Explore: €29.99

How can I get refund and remove this service

Thanks

Merab

Dear sir
I hereby submitting the complaint regards my twoo account. I have recharged to premium membership in last month. But unfortunately in this month also you paid 160 rupees from my credit card. I don't do anything, or not give permission for auto renewal of my premium membership. I have deleted my account today morning due to the same reason. I want my money back and do the needful for calling the option for auto renewal of my premium membership. I got a message from you like that " Dear Customer, txn of INR 160.00 using Credit Card XX8009 done at twoo.com bill on 25-AUG-18. For dispute, call [protected]."
Please do urgently for refunding the same.
With regards
Jeeswin Jose
+91 [protected].

Hi. A payment of 29.99€ has been set via paypal, this morning, for a subscription I never ordered from twoo. The only thingh I ever ordered was a week subscription. I repeated that twice, only for a weeks time, costing some 5.99€ per time.

I never ordered any montlhy subcription. This was falsely set up by twoo.com.

I also saw this firm let me pay 29.99€ last month as well.
This is false.

I request repayment.

Transaction numbers on paypal:

2bk22526g2994572l (today) and 2ej39047s5546650m (july 24th). I never ordered any monthly subcription and will contact national ombuds service and post on different fora, if I do not get repaid!

My name is Richard I logged in to pay for #100.00 premum free for a day, but instead of charging #100.00 the sum of #400.00 was been deducted from my account, pls can you please refund my over reductions for me? .More so IAM not even allowed to used the premium facility up till now, my line is ± 234 [protected]. Thanks for you usually understanding and cooperation pls.

Hi team
I request to you that Rs1910 has been deducted on the date 21augst and 22 August without confirmation twoo dateing app on the name of subscription. I have deleted my account on the first day only still the money has been deducted. I would like you to refund the amount as . This is a huge amount for me. Please help & give the possible solution. I am shareing the massge screenshots

I was charged on 17th and 20th August for a monthly subscription despite giving notice on 18th August to stop my subscription.
I need the second deduction to be reversed and the subscription of R179, 99 be stopped permanently.
The site claims that the subscription can be stopped at any time but does not provide any facility to do so.

Victor Bester
[protected]@gmail, com
20/08/2018

Recently I have logged in to this id - [protected]@gmail.com and it's ask me to pay the premium amount to continue the service . In this application it's mentioned one premium for Indian currency₹160 . Using credit card I have been on the process to pay.on the final I have Been charged ₹160 + ₹1750.

Request you to reverse the amaount of Rs.1750.00