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University of South Africa [UNISA]

University of South Africa [UNISA] review: no response 10

H
Author of the review
6:19 am EST
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I wrote and passed the last of 30 exams required for the BA Communication Science with UNISA in November last year. Since then I have tried to contact them several times to find out whether I had in fact met all the requirements to complete the degree. Their website said our results would be audited by 31 January. I only ever get automated responses to my emails, assuring me they would look into my query. Every single phone number I've tried does not work, and one goes through to a private individual who's been trying to let them know they've listed his number on their website, but of course, he can't get through to anyone.

I've complained on HelloPeter.com, tried contacting them through Facebook and on Twitter but still nothing. How can they run an international educational institution without allowing students to communicate with them?

10 comments
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C
C
Croodave
US
Jan 10, 2011 5:10 pm EST

I registered with UNISA last year and never received my study material. I called, I emailed all in vain. Basically I paid for a service which was never rendered.

I want to register again this year, is it possible to use the for registration which I paid last year?

F
F
Felicity Eldrika Neels
ZA
Feb 16, 2011 6:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I registered with UNISA last year for National Higher Certificate in Accountancy for 2011. Student number: [protected]

F
F
Felicity Eldrika Neels
ZA
Feb 16, 2011 6:48 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I registered last with UNISA i never received my study material. Student number: [protected]

N
N
nokuthula
ZA
Aug 13, 2011 1:19 pm EDT

i cant access my life account with the password they gave to me, when i request a new password or reset they want my banking details

F
F
FRIDAH
ZA
Sep 01, 2011 8:13 am EDT

UNISA PASSWORD RESET IS UNACCESSABLE AND NO ONE RESPONDS TO QUERIES

F
F
FRIDAH
ZA
Sep 01, 2011 8:14 am EDT

no ACCESS

P
P
Precie
US
Jan 21, 2013 10:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My student number is [protected].my email is preciousshibambo@yahoo.com...i have difficulties with mylife password and it is affecting my studies please assist its urgent

R
R
Raymond Rigado Samaai
ZA
Feb 04, 2013 3:25 pm EST

I login on my unisa and every time, it states password invalid, if password are blocked how do I unblock my password.

M
M
Mary N AS ACQUAYE
GH
Feb 12, 2013 8:09 pm EST

please I have tried countless times to enter but won't open.
thank u

D
D
Deedy
US
Feb 13, 2015 12:40 am EST

hey am in the same shoes. its so frustrating

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    1 Preller St., Pretoria, 0002, South Africa
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    Oct 29, 2024