Unlimited Furniture’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of home decorators and furniture buyers are dissatisfied with their purchases and service.
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Unlimited Furniture Review: Stay Away from These Scammers
I gotta say, I ain't too happy with Unlimited Furniture. If I could give 'em a big fat zero, I would. I mean, seriously, DO NOT even think about ordering from these guys. They charged my credit card right away, but then, get this, they went and cancelled my order a few days later without even giving me my money back right away. Can you believe that? This company ain't got no respect for their customers or their orders. And don't even get me started on their so-called discounts. They ain't worth a dime. This has got to be the worst furniture experience I've ever had. Stay away from Unlimited Furniture, folks. Trust me on this one.
Disappointing Customer Service Experience with Unlimited Furniture - A Cautionary Tale
So, I was looking to buy some furniture and decided to check out Unlimited Furniture. I had some questions about purchasing a grouping of items, so I reached out to their chat support for some help. Unfortunately, the representative I spoke with wasn't very helpful. They suggested that I buy each item individually instead of the grouping, even though I didn't want one of the items in the grouping. But, when I tried to purchase the items individually, not all of them were available on the site. This ended up costing me an extra $250 for an item I didn't even want.
Overall, I was pretty disappointed with the customer service experience. It would have been nice if the representative had been more helpful and offered some alternative solutions. It's frustrating to spend extra money on something that could have been avoided with better guidance. I'm not sure if I would use Unlimited Furniture again in the future, but I'll definitely be more cautious when making purchases from them.
Unlimited Furniture Review: Terrible Customer Service and Delays, Would Not Recommend
I tried to buy an office desk from Unlimited Furniture, but it's been six months and I still haven't received it. They've given me a bunch of excuses about delays, but nothing has come of it. I finally decided to cancel my order, but they told me that I would need to get approval from management for my refund. And on top of that, they wanted to charge me a $400 "restocking" fee for an item that they never even delivered to me!
I was so frustrated with the whole situation that I decided to contact my credit card company and get my money back that way. Luckily, they were able to help me out and I got all of my money back.
After my experience with Unlimited Furniture, I decided to do some research and read some reviews on the Better Business Bureau website. And let me tell you, I was not surprised to see that there were a lot of other people who had similar horror stories about this company.
Overall, I would not recommend Unlimited Furniture to anyone. Their customer service is terrible, and they don't seem to care about their customers at all. If you're looking for a reliable furniture company, I would suggest looking elsewhere.
Is Unlimited Furniture Legit?
Unlimited Furniture earns a trustworthiness rating of 63%
Generally safe, but check closely before sharing details.
The age of Unlimited Furniture's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Unlimitedfurnituregroup.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Unlimitedfurnituregroup.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Unlimited Furniture as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Unlimited Furniture. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
- Keywords related to scams and fraud were identified in our analysis of Unlimited Furniture website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
Nightmare Company Alert: Unlimited Furniture - Misleading Ads, Terrible Customer Support, No Delivery or Refund
This company is a complete nightmare to deal with. We've been waiting for our furniture for over three months now and still haven't received it. They keep promising us that it will be delivered soon, but it's all just lies. We've tried to get our money back, but they won't refund us. It's like they're forcing us to live without the furniture we paid for.
Their ads are completely misleading. Don't believe anything they say. And their customer support is a joke. There's only one person, Kim, and she's absolutely terrible. She's no help at all and just makes things worse.
Honestly, if there was any way to get out of this without going to court, we would. We're so frustrated and angry with this company. We just want our furniture or our money back. But it seems like we're never going to get either.
Do yourself a favor and stay far away from Unlimited Furniture. They're not worth the hassle or the money.
Unlimited Furniture Review: Lack of Communication and Disappointment with Order Cancellation
I recently had an experience with Unlimited Furniture that left me feeling frustrated and disappointed. I placed an order for four items on their website, feeling excited about the prospect of updating my home decor. However, the very next day, I received an email from the company stating that my entire order had been cancelled due to a lack of communication with the warehouse.
I was taken aback by this news, as I had not received any prior indication that there was an issue with my order. I had not received a phone call or any other form of communication explaining which item was not in stock. Instead, I was left with a vague email that left me feeling confused and frustrated.
To make matters worse, I had spent a significant amount of time communicating with an online chat representative to confirm that I had done everything correctly when placing my order. I felt like I had followed all the necessary steps and was excited to receive my new furniture, only to have my hopes dashed by this sudden cancellation.
Overall, I was disappointed with my experience with Unlimited Furniture. While I understand that mistakes can happen, I would have appreciated more communication and transparency throughout the process. I hope that the company can work to improve their customer service in the future, as I would be hesitant to place another order with them after this experience.
Unlimited Furniture Review: Unprofessional and Unreliable Shipping
I gotta say, I'm not too happy with my experience with Unlimited Furniture. I was really excited to get my new furniture, but it's been a real hassle dealing with them. They kept telling me my stuff was on its way, but it's been over 6 weeks now and still no sign of it. I finally decided to call the delivery company myself, and they told me that Unlimited Furniture hadn't even paid for the shipment yet! Can you believe that? So now my stuff is just sitting in a warehouse somewhere, waiting for them to get their act together.
I don't know about you, but that seems pretty unprofessional to me. I mean, I already paid for my furniture weeks ago, so why haven't they taken care of the shipping? It's not like they're doing me any favors by dragging their feet. And now I'm worried that my furniture is going to be all messed up by the time it finally gets here. Who knows how long it's been sitting in that warehouse, getting bumped around and whatnot.
Overall, I wouldn't recommend Unlimited Furniture to anyone. They might have some nice stuff, but if they can't even handle the basics of getting it to their customers, what's the point? Save yourself the headache and go somewhere else.
Mixed Experience with Unlimited Furniture Group: Great Prices, but Some Frustrations with Payment and Delivery Options
I recently made a purchase from Unlimited Furniture Group and I have to say, I was initially drawn to them because of their unbeatable prices. However, I did run into a few issues during my shopping experience that left me feeling a bit frustrated.
Firstly, I noticed that they had a PayPal icon on their payment page, but when I tried to use it, I found out that they don't actually accept PayPal. This was a bit confusing and it took me a while to figure out that I had to use a different payment method. I ended up having to chat with a sales representative for quite some time before I was able to complete my purchase.
Another issue I had was with the delivery options for the barstools I ordered. I was disappointed to find out that I couldn't get standard delivery and had to opt for White Glove delivery instead. While I appreciate the convenience of having someone set up my furniture for me, I didn't actually need or want this service. I plan on keeping the barstools in their delivery boxes until my kitchen remodel is complete, so I felt like I was paying for a service that I didn't need. This made the good price I got on the barstools only marginally better.
Despite these issues, I did end up making my purchase from Unlimited Furniture Group and I am happy with the quality of the products I received. However, I do think that they could improve their website and delivery options to make the shopping experience smoother for their customers.
Unlimited Furniture Review: Dishonest Company with Delayed Deliveries and False Promises
I gotta say, I had a pretty bad experience with Unlimited Furniture. They charged me a whopping $1200 for my order, but then they kept delaying and delaying. And to top it off, they never even delivered my furniture! Can you believe that? I mean, I understand that things can get delayed sometimes, but this was just ridiculous. And the worst part is that they kept lying to me about when it would be delivered. I don't know about you, but I don't appreciate being lied to.
Honestly, this is the most dishonest company I've ever ordered from. I wouldn't recommend them to anyone. And if you see that they're delivering for another company, like Anthropoligie, be careful. I was going to order a table from them, but then I saw that it was Unlimited Furniture doing the delivery. No way was I going to risk going through that again.
If you're looking for furniture, I'd suggest looking elsewhere. There are plenty of other companies out there that won't lie to you and take your money without delivering your furniture. It's just not worth the hassle. And if you do decide to order from Unlimited Furniture, just be prepared for delays and lies.
Unlimited Furniture Review: Long Wait and Damaged Goods
We was pretty excited to get our hands on some new chairs for our living room, so we decided to check out Unlimited Furniture. We saw that they had some chairs listed as "In Stock" on their website, so we figured we'd be able to get them pretty quickly. When we placed our order, the salesperson told us that the chairs would be shipped out in about 4 weeks, "sometimes less, usually not more". We were cool with that, so we went ahead and ordered.
Well, let me tell you, we didn't get those chairs for a loooong time. It took a whole 12 weeks for them to finally show up at our door. We were pretty bummed out about that, especially since we had been expecting them for so long. If we had known that it was going to take that long, we probably would have gone somewhere else or waited to order.
But that's not even the worst part. When we finally got the chairs, we found out that two of them were damaged. The leather was all scratched up and messed up. We were pretty upset about that, too. So if you're thinking about ordering from Unlimited Furniture, make sure you check your items when they arrive. You don't want to end up with damaged goods like we did.
On the bright side, we did end up paying less for the chairs than we would have at other stores. But looking back on it, we probably would have paid more just to get them delivered on time. So if you're thinking about ordering from Unlimited Furniture, just be aware that their "In Stock" items might not actually be in stock, and that you might have to wait a loooong time to get your stuff.
Unlimited Furniture Review: Dishonest and Unreliable - Beware!
I had a really bad experience with Unlimited Furniture. I wanted to buy a sofa from them and their website said it was in stock. I was so excited to finally find the perfect sofa for my living room. So, I placed the order and waited for the confirmation email.
When I got the email, it said that I would have to wait 6 to 9 months for the sofa to be delivered. I was really disappointed, but I thought it was okay. I told them not to charge my credit card until the sofa was shipped.
But, they charged my credit card immediately! I was so angry and frustrated. I called them back and told them that I was not going to pay for it until it was shipped. They said that they just put a hold on my credit card for the price of the sofa.
I didn't believe them, so I called my credit card company and they said that it was a charge and I would be billed. I called Unlimited Furniture again and told them that I would dispute the charge and have it removed. They said that they would charge me when the sofa was shipped.
The next day, I checked my credit card and the charge was removed by Unlimited Furniture. But, then they told me that the sofa was not available and I would not be getting it. I was so upset and felt like I had been scammed.
I would not recommend this company to anyone. They are not honest and do not keep their promises. I hope that no one else has to go through what I did.
Overview of Unlimited Furniture complaint handling
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Unlimited Furniture Contacts
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Unlimited Furniture phone numbers+1 (800) 275-4148+1 (800) 275-4148Click up if you have successfully reached Unlimited Furniture by calling +1 (800) 275-4148 phone number 0 0 users reported that they have successfully reached Unlimited Furniture by calling +1 (800) 275-4148 phone number Click down if you have unsuccessfully reached Unlimited Furniture by calling +1 (800) 275-4148 phone number 0 0 users reported that they have UNsuccessfully reached Unlimited Furniture by calling +1 (800) 275-4148 phone number
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Unlimited Furniture emailsinfo@unlimitedfurnituregroup.com77%Confidence score: 77%Support
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Unlimited Furniture social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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