Dollar General reviews and complaints 1
View all 3846 complaintsDollar General - Customer service
Today I went to your Dollar General Store at 3011 9th ave north Bessemer Alabama, 35020. I went to register to pay for my items. The cashier told me she was only taking cash she didnt have any cash I said ok I have exact change and a card. She answered her personal phone. She rung me up total was $51.93. I asked her if water was [protected]@$4? She said she didnt know. I asked her if she had an ad? She walked off a little resumed talking on phone and said these folks already getting on my [censored]ing nerve. Ok mind you it was only about close to 9am. I said out loud I am sorry if I am getting on your [censored]ing nerve but do u have an ad. She looked at me and said I am on phone really nasty! I said I dnt care bout you being on phone you was talking about me saying I am getting on your [censored]ing nerve. So I said never mind I dont want this stuff. I am reporting you to corporate she told me you doing me a favor I am quitting anyway. I preceded walk toward door go out she said [censored] you. I turned around and said no [censored] you!. I am 54 years old broke my back two years ago. I came to get water and drinks that was on sale! Never in my life have I been treated like that it took all my energy just get all my items and try get out. But to be treated like that I am highly upset. I tried to contact someone named Bryant who another store said they would give him my number but no response. I left there saying I would never patronize another dollar general store in my life. But I went to store at 1750 4th avenue Bessemer Alabama 35020. My experience was great the young lady that waited on me I told her what happened and she reminded me to never let anyone upset me enough to use profanity back. That store was cleaner and perfect customer service. My name is Deborah Baldwin. My phone number is [protected].
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