Menu
For Business Write a review File a complaint
CB Retail Stores Dollar General 98 Bolivar Rd, Wellsville, NY, 14895, US
Dollar General company logo
Dollar General
reviews & complaints
Dollar General company logo

Dollar General

98 Bolivar Rd, Wellsville, NY, 14895, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 9:00 pm
Sun
8:00 am - 9:00 pm
ComplaintsBoard
C
8:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dollar General - Manager

Today at approximately 4 I was harassed by a, man sitting in front of your store smoking weed and yelling at other customers, when I went to tell the manager she kicked me out after I just paid 40$ worth of your merchandise, this woman is on meth, I was in the military, disrespectful meth head, working at your store on Bolivar rd in wellsville N.Y., she is a piece of work with her contacts and meth eyes, she's a tweaker, I went to the smoke store where she proceeded to curse at me using the f word and yelling at me with profanity, that's how you train your employees? lol wow!

Desired outcome: I want her to be fired

Confidential Information Hidden: This section contains confidential information visible to verified Dollar General representatives only. If you are affiliated with Dollar General, please claim your business to access these details.

Read full review of Dollar General
Hide full review
ComplaintsBoard
L
1:17 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Dollar General - Wrongful firing over overrides on already discounted times.

My husband, the store manager, was fired on 3/18/23 for too many overrides that happened on the Friday before he was fired. He was told he did too many over rides for a customer. He told his boss and the loss prevention guy that he was the only key holder there that morning when doing this transaction for the customer, who is always buying up most of the discounted items, that were an extra 50% off that day but not ringing right on the register or matching the paper he was told to print out. So he over-rid the ones not pricing out correctly. My husband was also was told that because he knew the customer that he was doing the over rides on purpose because she no longer goes to his old store (08875) since he became the store manager across town (09839)... that is not true at all and if he, the loss prevention guy, knew how that store manager treated not only her employees but the customers as well she wouldn't be becoming a District Manager. That's discrimination on who my husband talks to and she isn't even a friend. Just an acquaintance that he met through work. So all in all he was wrongfully fired and he was with Dollar General since Sept 2018. He is very upset that it only took the loss prevention guy to make things worse by saying my husband favored this customer to HR department, when loss prevention guy knew this customer used coupons at the other store, she stopped because she was being treated like crap and discriminated against. And is now being told she can only use 5 coupons per day, when she coupons all the time. She also decided to go to that store way before my husband even took the store manager position over there and turned the store from a dump to a very clean and friendly store. Making things right for the customer is Dollar General Moto they should stand by that because that's what my husband was doing also during this sale that nothing rang right on. In my opinion as a wife who has helped him through this and been there when he started his career with Dollar General do believe that this company needs to talk to their employees being fired not just take people's word for it and say it was on purpose.

Desired outcome: The desired outcome is him getting his job back with compensation to the pay he has been without due to this firing and trying to get unemployment. And not be ridiculed for it.

Read full review of Dollar General
Update by Lawrence Keating
Jun 29, 2023 3:58 pm EDT

He also was suppose to get his sales bonus he earned a month before being fired and never received it. I guess higher ups should be alerted to some of these things that happen to good people. Who make honest mistakes and admitted it.

Update by Lawrence Keating
Jun 01, 2023 3:56 pm EDT

My husband was not the only one doing over rides that day either and not just at the store he worked. Shingle house PA Dollar General also did the over rides for this same customer. That was wrong for them to fire him bc of this and if you think it's ok to take advantage of a hard worker who turned a store around in a week's time and to fire him but not others is not ok. Dollar General should be looking more in to this than taking someone's words that are not true saying he favored a customer because she switched stores because she was treated poorly at the other store in our town. This customer has reached out to us about it and feels discriminated against. So hopefully this doesn't happen to anyone else or they could have a lawsuit on their hands. It's discrimination and it's wrong.

Update by Lawrence Keating
May 31, 2023 10:50 am EDT

Where does it say in the S.O.P. policy for Dollar General that you can only do a price over ride on one item except food that's pending expiration?

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.