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CB Fast Food Chains Captain D's 407 Main St, Trussville, AL, 35173, US
Captain D's company logo
Captain D's
reviews & complaints
Captain D's company logo

Captain D's

407 Main St, Trussville, AL, 35173, US
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1 complaint
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Website
www.captainds.com
linktr.ee
Phone number
+1 (205) 655-7241
Category
Fast Food Chains
Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 11:00 pm
Sat
10:30 am - 11:00 pm
Sun
10:30 am - 10:00 pm

Captain D's reviews and complaints 1

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11:48 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Captain D's has left an official reply on this complaint.

Captain D's - very poor customer service

I am quite new to this area & I had the worst experience with this captain d's at the main street trussville al location last night the manager (seima) that had blonde twist was soooo disrespectful and talking so abruptly to a customer that was in front of me to were I didn't even want to no longer order! The lady was waiting on her food for almost 30 mins and all she asked for was something complimentary and that manager was talking so loud and smart to her for no apparent reason and did not give that poor lady a complimentary! The cashier was very sweet and directed the lady to who she can talk to regarding that matter. I will not be returning to that location if she is present...

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Captain D's representative's response
Sep 12, 2019 2:50 pm EDT
Captain D's customer support contacts
Phone numbers

+1 (615) 391-5461

Address

624 Grassmere Park Drive, Suite 30, Nashville, GA, 37211, US

Website

www.captainds.com

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Hello, Thank you for contacting Captain D's. Can you send your complaint with contact information to https://contact.captainds.com and someone from our management team will reach out to you?
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