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CB Retail Stores Dollar General 958 E Rodeo Rd Ste 33, Casa Grande, AZ, 85122, US
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Dollar General
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Dollar General company logo

Dollar General

958 E Rodeo Rd Ste 33, Casa Grande, AZ, 85122, US
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2 complaints
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Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
D
1:27 pm EST
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Dollar General - Aggressive behavior towards customers

I thought this location would be better by now but they pick the worst store managers and never do anything about the bad they do because quote on quote "i'm good that y" that's what the store manget said when I told her they would fire her if she keeps being like that with customers for nofault og my own and askih for a store number to lrave feed back to witch she gave me one part ofy reciept back and then tried to tell me yo leave before she calls thr cops on me.. Seriously for asking for thr store number nice and politely? I'm not an aggressive person nor do I act that way to anybody for her to aggressively threaten my freedom for asking for the store number and then quote on quote saying ya that's what they do complain, that's all thier good at'"that was the worst thing that she could have not said in front of all those other customers both of them the store manger and her cashier that was backing her up I felt they were going to drage out of thier if I would've asked again so I just made sure I got out of thier before things escalated I realize they did not like to get complained on even tho they know they won't get fired because thier good."at what they do she said.! Even tho she is lucky that thier was noone with me kuz. Thier is no way noone would let that just happen even customers in line were trying to speak up for me an tell them witch only infuriated them more.

Claimed loss: $25

Desired outcome: A new store manager and staff. Or my money back and a formal apologies although I wouldn't be back to this location ever again. I'll drive the extra mile to get to the next DG I refuse to go back to that one (-24.00)

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Update by Didos Senior
Dec 15, 2023 1:35 pm EST

The store manager and the main cashier at this location tried to physically assault me. During my checkout because she didn't like my attitude apparently I know I didn't have an attitude I was n the greatest mood I had found som discount items and then she didn't even ring them up she just thru them all n the bag she only rang up my mom discounted things I needed to the receipt she got mad kuz I found some discounted items and she didn't that's not a good reason to try to assault someone their bigger then me both of them should know better that's why she should work more then

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8:17 pm EDT

Dollar General - Customer service employee - Yolanda

I went to the Dollar Store located at 958 E Rodeo Road in Casa Grande, AZ and was terribly disrespected by your employee Yolanda. I asked her if she could hold a moment while I got a box for my glue gun. There was nobody at the register just me. She didn't offer to help me find a box and rang my purchase. I didn't want to do that just leave everything and check for a box. I told her that I have been helped before and she said she couldn't. I told her I have never been treated like that and she told me that I was annoying and didn't know how to keep my mouth shut.
I am furious and horribly disappointed that this happened because all other employees have been nothing but nice to me.
This is the worse case of lack of customer service, and of decency, I have seen in my life.
She didn't greet me when I got to the store and I found that odd. I disregarded it. That made me think because I am greeted every time I go to that store.
I am at a loss to how this woman made it to customer service.
I am hurt and dismayed.

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