Menu
For Business Write a review File a complaint
CB Fast Food Chains Jack In The Box 721 S Mill Ave, Tempe, AZ, 85281, US
Jack In The Box company logo
Jack In The Box
reviews & complaints
Jack In The Box company logo

Jack In The Box

721 S Mill Ave, Tempe, AZ, 85281, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
S
12:34 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Jack In The Box - Food

So I placed an order at Jack in the box for delivery by DoorDash. They said it would take approximately 30 minutes to get here and then the time kept going up and up and up to where it was an hour before it got here. Pretty sure Jack in the box already made the food before DoorDash ever picked it up. Because by the time it got to me everything was cold couldn't need the fries they were cold soggy and nasty the burger was nasty stuff was falling off of it and I swear you put catch up on it when it was a jumbo Jack cuz it sure did not look like the sauces supposed to be on there. If I'd have been in the store I would have thrown that stuff back at you and told you to make it again. Unfortunately I couldn't do that. You have this thing about we don't make it till you order it but yet every time I buy food from you guys it's like it's been sitting there forever. But it doesn't matter I get to sit here all night with nothing to eat because my food was bad and I don't eat bad food or cold food cuz I don't want to get sick. Also did you teach them not to put napkins and you cancel those in the bag. I ordered a cheesecake and there's no fork to eat it with we're also known napkins in the bag that's just something you guys do on purpose to cut corners with cost because I never ever get a fork or napkins when I order from you.

Claimed loss: 15.00

Desired outcome: Fix your issues if Door Dash is more then 10-15 minutes arriving don't want a customer's food just sit there waiting for them because it gets cold soggy nasty and disgusting and no one's going to eat it.

Confidential Information Hidden: This section contains confidential information visible to verified Jack In The Box representatives only. If you are affiliated with Jack In The Box, please claim your business to access these details.

Read full review of Jack In The Box
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.