Jack In The Box reviews and complaints 1
View all 896 complaintsJack In The Box - Customer service
Customer service was terrible today . I went through the drive thru in Silsbee, Texas and the young lady had nothing but a nasty attitude. I really would have not ordered there but the food wasn't for me ,that's the only reason I continued with my order. The young Lady and the manager needs to be dismissed for bad customer service
Date of service: 9/30/2024
Time: approximately: 11:35 am
Desired outcome: I will drive straight through next time and won't pick up my order and will tell others not to patronize the facility in Silsbee,Tx
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Contact Jack in the Box’s corporate customer service, providing details of the incident, including the date, time, and location in Silsbee, Texas. Highlight the poor customer service and the attitude of both the employee and manager. Request that the situation be investigated and appropriate action taken. Keep a record of your communication for reference, and consider sharing your experience on review platforms if no resolution is offered.