Dollar Tree reviews and complaints 1
View all 2970 complaintsDollar Tree - rude cashier
When I stood in line to check out on 8/23/2014 the cashier Debbie at store #5346 at appox. 5:00 pm was rude. She huffed and puffed about the number of people checking out. She called for back up and continued to complain how we all decided to check out at once. Debbie never smiled. When she began to check me out and bag my items she cursed at the bags for sticking together and dropped my items. I ran my card through and waited for her to key in. My card was denied but instead of informing me she barked at me "did you run your card through" after she tore off the receipt and crumbled it up I replied "yes, it said waiting for cashier" She said "I did my part" I than ran my card through again and asked her if that was my receipt because I didn't want to be charged twice she replied " it's not yours you bought too much stuff" than she informed me it was denied I paid in cash but did not have enough so I asked her to take off 3 items and she huffed and rolled her eyes. She did not know how to removed the items as she said she was new. She received help but instead of just saying she doesn't have enough money she needed to make sure that everyone knew my card had been denied. She told the rest of the customers she was sorry it took so long. Debbie did not give me my receipt I had to take it off the machine myself. She did not seem to enjoy her job and acted as though we the customers were bothering her. However we are the reason she has a job. I have always received friendly service at the store however I was ready to say I didn't want any of the items and leave to never return. She made faces and noises that let everyone know she was not happy to be there.
The complaint has been investigated and resolved to the customer’s satisfaction.
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