Lowe's reviews and complaints 1
View all 2209 complaintsLowe's - Redwood fence installed
My and neighbor and I recently shared the cost of a fence in need of replacement. We chose Lowe's to do the work, as my neighbor had suggested, since they had previously did the other side of their fence a couple of year back and were happy with it and their service.
They installed the fence on Friday, April 7th, 2023. Neither of us was home the date of the install. I was told it was going to be done on the weekend and they arrived a day later, no biggie, however me and my neighbor both work Monday thru Friday and we do not have the pleasure of working from home, we both physically go into an office.
The next day me and my husband go to inspect the fence and were disgusted by the horrible and shotty job they did. There were huge gaps between the planels, split wood panels, nails all crooked, not in an sort of pattern, jus a bad quick and dirty job.
My neighbor has made numerous attempts to get Lowe's to remedy the job and they have done nothing to replace the bad work, just giving us the run-around.
Do not use Lowe's or their fence contractors.
Desired outcome: Would like them to replace the fence where there are huge gaps and replace the split boards and nail the fence the correct way.
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