Dollar Tree reviews and complaints 1
View all 2970 complaintsDollar Tree - Poor - rude customer service
Made a visit to your Store #5445 in Lancaster CA.
Cashier who helped me was named Jennifer who was quite rude when I asked for return change to include a $5 dollar bill as I needed it to put in a Bday card.
She told me in a rude tone that they were low on $5 bills and that she could not accommodate me. When I asked to speak with a manager she told me she was the manager. Then when I asked for the Corp Office # to file a complaint she advised me the phone number was on my receipt which was not true. The number on the receipt was to the store!
If this is the way a manager addresses a customer, I highly recommend you offer ethics training to her and your employees which should also consist of training to improve on their interpersonal & customer service skills.
Latest Dollar Tree Reviews
Extremely poor customer services Service Affordable finds with a few hiccups Store closing early Given wrong productGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!