Jack In The Box reviews and complaints 1
View all 896 complaintsJack In The Box - Service
I went thru the drive thru and ordered 2 orders of the 3pc egg rolls and 2 orders of the teriyaki bowls and a chess cake. Pulled up to the window, paid, asked Pedro the cashier that I wanted sweet and sour sauce and teriyaki sauce. A girl handed me my cheese cake and told me to pack in spot number #1 a few minutes later the girl came out and gave me my order my wife checked our order we got 2 teriyaki bowls and 2 single egg rolls. So I went back and told the girl that I didn't get my 2 orders of egg rolls the girl walk out saying so you lied when I asked you if your order was right I said no I ordered 2 orders of the egg rolls. She said that's not what you told me when I asked you if the order was right on the screen. I asked her to get me what I ordered. She kept saying, so you lied to me. I told her l don't want to talk to you anymore, get me your manager, she tells me I am the manager. I told her to get me my egg rolls that I ordered. She said, I have to charge you $2.00 more for the egg rolls. So I asked her for her name, she said it was Anna. She was very unprofessional, for being a manager. She didn't have a name tag that said she was a manager. She was not even dress up as a manager of jack in the box. She needs to be taught some management skills.
Desired outcome: Anna the manager need,s To be retrained very unprofessional.
Latest Jack In The Box Reviews
Jr. bacon cheeseburger The cold food and lack of personality from your staff Drive through order from store #465, located in Merced, CA. Customer service Food poisoningGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!