Lowe's reviews and complaints 1
View all 2209 complaintsLowe's - weeds growing through artificial grass
how about this, my synlawn was installed by a SYNLawn professional install team and i paid $4, 665 for the installation techniques, two months later i have weeds growing through synlawn. i called and Matt Price of synlawn told me by email that clover is blown in and grown from top down so hand pick it or use round up. what weeds are not blown in and germinated from top? when you synlawn and lowes advertise warranty and no maintenance synlawn, did you tell customers weeds like clover can grow through synlawn, when that happens, please hand pick them or use round up? this is ridiculous. the roots are under synlawn, i cannot pull the roots out. if i have to use round up, why pay thousands of dollars to install synlawn. this is only after 2 months, imagine what happens after a year when the warranty is out, i will be happy to share pictures with those who are interested in synlawn, i have never seen this with my neighbors who used other artificial lawn. clovers are growing in the middle of lawn, plus all other types of weeds growing along the perimeter which Matt expects but i was never told that before I paid. lowes did not do anything helpful.
The complaint has been investigated and resolved to the customer’s satisfaction.
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