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CB Vehicle Rental and Leasing Enterprise Rent-A-Car 4917 N University Dr, Fort Lauderdale, FL, 33351, US
Enterprise Rent-A-Car company logo
Enterprise Rent-A-Car
reviews & complaints
Enterprise Rent-A-Car company logo

Enterprise Rent-A-Car

4917 N University Dr, Fort Lauderdale, FL, 33351, US
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1 complaint
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Website
www.enterprise.com
www.enterpriseholdings.com
Phone number
+1 (954) 742-8378
Category
Vehicle Rental and Leasing
Working hours
Mon
Closed
Tue
7:30 am - 6:00 pm
Wed
7:30 am - 6:00 pm
Thu
7:30 am - 6:00 pm
Fri
7:30 am - 6:00 pm
Sat
9:00 am - 3:00 pm
Sun
9:00 am - 3:00 pm

Enterprise Rent-A-Car reviews and complaints 1

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3:19 pm EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Enterprise Rent-A-Car has left an official reply on this complaint.

Enterprise Rent-A-Car - Rental car

On the 4th of May the manager at 4917 N University Dr Lauderhill Fl, told me I could not get car and to get out 1 I have multiple customers seeing how distasteful this manager was because I asked her she could move a little faster I was on lunch seeing she was talking about personal issue while I was waiting. I contacted my insurance company and to my surprise, she has done this with multiple people and enterprise have yet to remove this employee. I hope that as loyal customers of yours. You will listen to our concerns as poor customer service is unacceptable especially hindering me from getting a car.

Desired outcome: I will like this employe to be removed! She is very disrespectful.

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Resolved

This complaint has been resolved automatically due to user's inactivity.

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Enterprise Rent-A-Car representative's response
May 07, 2023 7:38 pm EDT
Enterprise Rent-A-Car customer support contacts
Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

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View all Enterprise Rent-A-Car contacts
Thank you for your review, Akellah. If you can provide a few more details, we would be able to investigate this further for you. Please email care@enterprise.com with your contact information, your reservation number and the details of your experience stated above. Thanks. – Chad
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