Lowe's reviews and complaints 2
View all 2209 complaintsLowe's - Store # 2221 2/7/23
Sales person at checkout, Jesse JNY 4745114 wasn't friendly at all, acted like he was anoyed at being their. I had a propane tank exchange, he called for someone to unlock the propane cage, I waited about 10 minutes, no one came. I went back into store and asked if he would call again, still no one showed up, I went to the customer service counter and the woman there said she would open the cage for me, she did, I asked to see the Manager, she checked and found he /she was in a meeting, she asked me to fill out this complaint form.
My lowe"s card # [protected].
I don't normally complain about people having a bad day but this guy is rude and doesn't give a rip and shouldn't be dealing with customers
Denis Pursel
[protected]
Desired outcome: I hope for the sake of other employees, Jesse get a good [censored] chewing.
Lowe's - Style 3 piece bistro set #1099792
We have frequented the store on Dani Dr in Fort Myers almost weekly since moving here on Dec 1st. Although the customer service was truly lacking we could count on the quality of the products purchased. Yesterday we purchased this set and I was trying to assemble it this morning. The bottom seat portion of both chairs was too small and could not connect to the frame. I then tried to assemble the table and the + piece that connects the table legs together was too small. I called the phone number on the paperwork (Style brand is made for Lowes) and for all items they will send replacement parts which I should receive in 7-10 business days. I do not have confidence that the parts that are sent will work any better. The store manager said if the parts didn't work I could return all to the store for a full refund. If I had wanted to wait I would have placed an order online. And if the parts are wrong, I have to return all items to the store. We purchased this item in good faith and are truly disappointed and most likely will not return to any Lowes in the future.
If you want to reach out to me my name is Diane and hone is [protected].
Desired outcome: I would like a complete assembled set delivered to my home and the defected picked up. Customer service should be improved-employees are few, overworked and some are untrained.
Latest Lowe's Reviews
Custom mini blinds 3 storage buildings I ordered 7/15/2023 Poor website landing page Windows and sliding door installation KitchenGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!