Dollar General reviews and complaints 1
View all 3846 complaintsDollar General - Poor customer and rude attitude
Friday (3/5/2021) I was at your store in Green Cove Spring FL at 14:33
Store number 02465
Throughout the entire store there are signs posted stating
"masks are required"
Not one person had a mask on.. Just me and the cashier.. And the cashier's mask was below her nose.
Given what is going on in the world with the pandemic I would think this mask wearing policy would be enforced. But no!
When I questioned the cashier about this situation, and pointed out the sign to her she completely ignored my question... So I said "are you not going to answer me?"... Again, I was ignored... I did not make any scene nor was I heard by any other customer..
I have been vaccinated but I still wear a mask to protect me and others.. I am in the medical field and have seen many deaths from covid so if you are not going to educate your employees then take the signs down..
I have been a frequent customer of Dollar General but not anymore..
I may not have written this complaint if the cashier wasn't so rude and ignorant.. Very poor customer service
Desired outcome: more education. better manners
Latest Dollar General Reviews
Condition of store Cashier insisted the sale price was what was marked on the product Manager Store manager A store you don't have to trip over anything.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!