Dollar General reviews and complaints 1
View all 3846 complaintsDollar General - Poor customer service
I was in the dg on 28th street in grandville michigan tonight (7/11/2020) I had to walk there as my car is in the shop and I needed just a few things, I had my mother with me and she is 77 and in a wheelchair. I was rudely hollered at from a woman whom I believe is a night manager, she told me we are closed at 901pm and I said to her ok I just need to grab one more thing went to get it and she got real rude and said I had to leave because they were closed. I was checked out at 906 pm, this lady was so rude about it I really do not want to shop there ever again however it is within walking distance to my home. I was appalled by her attitude and the way she spoke to me and my mother.. I have worked customer service my whole life and I have never ever spoke to a customer in the way she spoke to us. I wish I would have gotten her name but she went into the office. I do not feel that this situation was handled properly. Most places if they are closing will be polite and give you a certain amount of time to get what you need and check out.. She was very rude and unprofessional I have read some of the complaints on here and I really hope you do something about this employee in my opinion she should not be in customer service
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