Dollar General reviews and complaints 1
View all 3847 complaintsDollar General - Store associates, bathroom policy
I am a 62 year old woman with Diverticulitis a bowel disease. I was shopping and in checkout line and told the clerk I must use the restroom imidiatly their responce was the restrooms are out of order that someone stole both the chains and are not flushable. I dashed home but ruined my clothes and soiled my entire bathroom rug and all. Afriend told me she too was denied use and the manager said some people were using drugs in there, and vandalizing it. I wonder how You would feel if your Mother was me? I think the chain story was a lie... and the store associats are too LAZY to clean the bathrooms. It begs the question of why the store even has a public restroom, why every store was BUILT with these facilitys. WHAT is company policy? I remain humiliated and angry. this happened a few days ago aaaand I was not given a reciept either.
Desired outcome: i think the restrooms be open and me a gift card for my incident.
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not too sure what you’re looking to get out of this.. and you’re gonna accuse them of lying based off of what evidence? sorry you have that condition. but either way DG isn’t required to provide you with a bathroom. it’s not the law. grow up. get over it. you’ll be ok I promise you!