Lakeview Loan Servicing

I was involved in chapter 7 bankruptcy since January 2020. The Bankruptcy was discharged March 2020. I was approved for a forbearance which I completed and than approved for a Modification by Loss Mitigation. The Bankruptcy was not close due to outstanding monies owed to me by Wells Fargo. Lake view stated that the Modification had to be approved by the Court and it would take several months. I question the time frame. I Paid the Mortgage Payment from March 2020 to now. We contacted the Bankruptcy Department and advised them the Bankruptcy is closed and they stated that our modification is closed and we would have to start the forbearance all over again? They say we have $39000 sitting in Trust. I question why they did not explain the situation with our mortgage and now we have to start all over again. My problem is that this Company is not forth right is explaining the situation with your loan. We had some problems however we have kept the payments up on our Mortgage which is $3048. We do not appreciation the manner in which the Bankruptcy and loss mitigation has handle our account and talked to us. We call the Bankruptcy Department on 10/19/2020 and tried to talk with a Supervisor and was left on the phone for 30+ minutes. This is a mess and does not have to be if these people were honest and forth right. We received notification from the Riverside Assessor Office that the property tax is in default. My account is in a mess and should not be. Every time I called and ask about the status on our account whoever I talked to lied to me and did not know what was going on my account and did not care.

I need to clear up my Mortgage. They have $39000 in Trust, I have not missed a payment since March 2020. There is no reason my account is seating there in the mess it is. Please review my account and lets get a Modification done and apply the outstanding monies. If my account goes into Foreclosure, I will sue everyone concern.