Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Vehicle Rental and Leasing Enterprise Rent-A-Car 8100 McCoy Rd, Orlando, FL, 32822, US
Enterprise Rent-A-Car company logo
Enterprise Rent-A-Car
reviews & complaints
Enterprise Rent-A-Car company logo

Enterprise Rent-A-Car

8100 McCoy Rd, Orlando, FL, 32822, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.enterprise.com
www.enterpriseholdings.com
Phone number
+1 (407) 243-1970
Category
Vehicle Rental and Leasing
Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
9:00 am - 2:00 pm
Sun
Closed

Enterprise Rent-A-Car reviews and complaints 1

View all 932 complaints
ComplaintsBoard
A
12:13 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Enterprise Rent-A-Car has left an official reply on this complaint.

Enterprise Rent-A-Car - Extra charge

I rent a car from enterprise at 6140 Hoffner Ave. Orlando, Fl. 32822. I picked up the car on March 2nd, 2024 at 11 am and I dropped off the car on March 3rd at 11 am. 2024. The contract agreement that I signed is $40.90 but I was charged with $81.79. I called the location place and I talked to the front desk person who transferred me to someone. He introduced himself as the manager of the branch and his name is Jonathan. I asked him about the extra charged and his replied was, "he charged me for everyday separate, so he charged me for January 2nd as a full day and January 3rd as a full day." Of course, never heard of something like this.

I have the rental agreement summary with my initial. I believe Jonathan is using my card as a fraud and misuse the law.

I need to get refund and it is your work to deal with your employee.

Thank you

Confidential Information Hidden: This section contains confidential information visible to verified Enterprise Rent-A-Car representatives only. If you are affiliated with Enterprise Rent-A-Car, please claim your business to access these details.

Read full review of Enterprise Rent-A-Car
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
Enterprise Rent-A-Car representative's response
Mar 01, 2024 8:18 am EST
Enterprise Rent-A-Car customer support contacts
Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

File a complaint Write a review
View all Enterprise Rent-A-Car contacts
Hi Ashraf, we would like to look into this further but need some more information. Please email review@em.com with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. –Chris R.
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.