Menu
For Business Write a review File a complaint
CB Retail Stores Walmart 3101 W Princeton St, Orlando, FL, 32808, US
Walmart company logo
Walmart
reviews & complaints
Walmart company logo

Walmart

3101 W Princeton St, Orlando, FL, 32808, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:00 am - -11:00 pm
Tue
6:00 am - -11:00 pm
Wed
6:00 am - -11:00 pm
Thu
6:00 am - -11:00 pm
Fri
6:00 am - -11:00 pm
Sat
6:00 am - -11:00 pm
Sun
6:00 am - -11:00 pm
ComplaintsBoard
J
5:15 pm EST

Walmart - customer service

This afternoon I went in to return 3 items which I purchased the previous day. When I got up to the desk and presented my items and receipt, the employee said "where are your stickers?", to which I asked "what sticker?" The employee then irritably said "when you walk in, your supposed to get stickers for returns, go have the person at the door put stickers on your items." I had no idea I needed said stickers, so when I initially walked in, I walked past the person at the door who was already busy looking at somebody's receipt as they were leaving. If the person at the door was supposed to give me a sticker, shouldn't they have said so as I walked by them? Anyway, I go and have the person at the door put a sticker on the items. When I went back to the customer service desk, the same employee said "You can't just ask the person at the door for a sticker, they have to see you walk in with the stuff", and then said "I'll just have loss prevention watch the camera and verify you came in with this stuff". As she's treating me like some criminal, a rather long line of people are looking at me like the criminal this employee is implying I am. Finally, a manager walked up and said to the customer service employee to go ahead with the return. Mind you, neither the manager nor the employee apologized once for this 35 minute, ridiculous encounter.

Read full review of Walmart
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.