Carrabba's Italian Grill

Carrabba's italian grill — service & food/drinks
Never again!
Went there for dinner saturday evening at 8pm, before graduation was completed. Had to wait for a table, yet many were empty. Grabbed a drink at the bar while waiting. Bottle beer $5.50. House margarita $6, but was charged $7. Ask for a shot of grand marnier to top margarita. Charge $12.25! Total for one drink each while waiting on table = $26.61 + cash tip! First sign things were not going to be good!
Finally seated after 15 mins, okay. Took another 15 minutes for the server to acknowledge us. Gave him our drink order (water - after the bar tab, could not afford a 2nd!), 10 minutes later we had water, half basket bread with dripping oil. Single plates came out wet from water. Server explained they were short on bread and could not bring extra. Okay, understand that.
Placed order for appetizer, "new" bread & dipping sauce trio. Ordered entrees at the same time. Dipping sauce came 15 mins later with no bread! Explained shortage of bread, so we have sauce trio & nothing to dip in it with.
I had to ask for napkins & silverware. Finally, I went to the bar for that. When the server did bring some out, it was two folded napkins with six pieces of wet silverware placed on top of it.
Complained of sauce with no bread, he said would have it removed from the ticket. Just as well as the sauce trio have no flavor at all!
Entrees came out a few mins later... Tuscan sirloin, no grill baste, olive oil or herbs. No flavor. Parmesan fries, no flavor! Plus the only steak was worcestershire, unreal! Lasagne (lasagna) had no flavor! Near no meat, none of the four cheeses or meat sauce! Hint of ricotta on top.
Salads that came with meals had no flavor either! Did not eat them nor the other entrees...
The ticket came out, still had charge for the new item of bread & three cheese trio. He went back to get the ticket corrected.
Every time we needed something, I had to stop the server to ask for it.
Upon leaving I ask for a manager or comment card I could send to the manager. Young lady offered a sticky note... Or she would try to find an email address for the manager. I told her this was by far the worst meal we have ever had, ever! We are seniors, travel and eat out often... And have never had such a horrible meal, service and/or expensive drinks (grand marnier shot)!
After passing this location in pensacola for 3+ years and always wanting to eat there, it will never happen again!

Date of visit: june 5, 2021