Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Home Safety and Security ADT Security Services 2829 Cattlemen Rd, Sarasota, FL, 34232, US
ADT Security Services company logo
ADT Security Services
reviews & complaints
ADT Security Services company logo

ADT Security Services

2829 Cattlemen Rd, Sarasota, FL, 34232, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.adt.com
Phone number
+1 (941) 257-4290
Category
Home Safety and Security
Working hours
Mon
8:00 am - 4:00 pm
Tue
8:00 am - 4:00 pm
Wed
8:00 am - 4:00 pm
Thu
8:00 am - 4:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed

ADT Security Services reviews and complaints 1

View all 610 complaints
ComplaintsBoard
M
4:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ADT Security Services - Cancellation fee

My wife and I have sold our house that has ADT installed. ADT installed the equipment in 2011. We sold the house and are moving into an Independent Living Location that has 24/7 security, so we will no longer need personal household security.

We are in our third 5 year contract renewal and are being charged $425 for terminating the current contract "early". Seems having 2 contracts fully used would waive this fee. Apparently not.

Also, today (Sept 12, 2023) I called to cancel and it will not cancel for 30 days!

Lots of fine print and little common sense.

Tried to complain to ADT but web site does not provide a link.?

Desired outcome: Like $425 to be waived as we have been an active paying on time customer of ADT for over 10 years.

Read full review of ADT Security Services
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.