Carrabba's Italian Grill reviews and complaints 1
View all 91 complaintsCarrabba's Italian Grill - unethical behavior from the manager
On August 25, 2019, my family, hundred and daughter, went in for dinner around 5:30 pm. We were promptly seating. Restaurant was busy. Looked like an old folks convention. Our waiter can]me and we ordered drinks and our food at the same time as we were very hungry and hadn't eaten lunch. Our drinks were served. Waiter came back with the bread. My daughter ate the bread as soon as it was put down. Then the waiter came back and put a menu in my daughters face and said pick something else.
We came Especially for her as she was having a celebration. She picked a Carrabbas so that was it.
Waiter said we don't have pizza. We asked for the manager. She said"we can't serve quality pizza so we aren't making it". We cancelled our order and was told we didn't have to pay for the drinks and bread.
It's on the menu. This also happened in Port St Lucie where their manager said the pizza oven has been broken for months and they have no idea when it will be fixed.
We have eaten here many times over the past 12 years but no more.
Signed,
no need to go out for aggravation!
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