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CB Fast Food Chains Captain D's 219 Marietta Hwy, Canton, GA, 30114, US
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Captain D's
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Captain D's company logo

Captain D's

219 Marietta Hwy, Canton, GA, 30114, US
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1 complaint
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Website
www.captainds.com
linktr.ee
Phone number
+1 (770) 479-8515
Category
Fast Food Chains
Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 11:00 pm
Sat
10:30 am - 11:00 pm
Sun
10:30 am - 10:00 pm

Captain D's reviews and complaints 1

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6:35 pm EDT
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Captain D's - overcooked food

Attention Customer Service,

Attached you will find my receipt for our dinner tonight. My money is too hard earned not to make a complaint tonight regarding our dinner. I purchased my two meas through the drive-thru. It was after I arrived home that we discovered that our fish, hush puppies, french fries, and okra were way overcooked. If, we did not live so far from this particular Captain D's, we would have returned the food for a refund. We have never had food from this location that was overcooked as these dinners were. Why in the world did the person taking care of my order, not returned the food to the cook when he saw the condition it was in? I know for a fact that everything is checked before leaving that drive thru.

I would like some kind of compensation for this order that I spent $22.20 on. If you would like to deduct our drinks. coleslaw, and corn from the menu price, that is fine. Those items were edible.

We look forward to your response. Thank you for your time and cooperation with this matter.

Sincerely,
Connie W. Reed

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Captain D's representative's response
Aug 12, 2019 3:06 pm EDT
Captain D's customer support contacts
Phone numbers

+1 (615) 391-5461

Address

624 Grassmere Park Drive, Suite 30, Nashville, GA, 37211, US

Website

www.captainds.com

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Hello, Thank you for contacting Captain D's. Can you send your complaint with contact information to https://contact.captainds.com and someone from our management team will reach out to you?
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