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CB Retail Stores Dollar Tree 1820 Hwy 20 SE, Ste 130, Conyers, GA, 30013, US
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Dollar Tree
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Dollar Tree company logo

Dollar Tree

1820 Hwy 20 SE, Ste 130, Conyers, GA, 30013, US
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2 complaints
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Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
9:00 am - 10:00 pm
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2:42 pm EDT

Dollar Tree - Dollar Tree in Conyers, Ga on hwy 20

I purchased an item from the store based on the cashier quoting me a certain price $1.25 for bread. Once, I left the store I notice on my receipt it was more than what she said it was $3.00. I went back an spoke with a manager, they were both pretty rude and nonchalant about the whole thing. However, the one manger Clayton was so rude and embarrassing to me that I said I would file a complaint on his behavior. But this is not the first time I seen him act this away. I did not know what was going on with the other customers complaints in the past...but this is my 3rd time seeing him act foolishly like he did on 4/15/22.

When I went to speak to him...I said Hi, I was in here earlier and before I could finish, he stopped me and said "Now let's start this over again! Hello how are you doing?" I was appalled by his reaction to me. He is not my parent or he not teaching etiquette school there, he is drunk with his authority, and it make the Dollar Tree Corp look bad to be putting people like him in management positions. All I wanted to do was exchange my item for a mistake that his cashier made, she admitted she made the mistake in quoting the wrong price, but for him to make things worse by speaking to me in a condescending attitude was not necessary. However, it did make me upset, after I spoke with 2 different management pretending to want to help but only left getting the run around.

My name is Veronica @[protected]

Desired outcome: He then told me to take my bread and leave that he decided not to help me.

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4:12 pm EST

Dollar Tree - The Management at the Highway SE , Conyers, GA Store.

Covid - 19 social distancing. I was standing in line and the cashier stated that she was now closed okay! This manager kept accusing me of standing where the woman had closed. I said no I am waiting for you. She started arguing, not realizing I had a cough and was trying to get out of there and the lines got
too long and no 6 feet apart. The manager kept running in that room, she came back out once it was my turn and told me her manager told her to get the cashier not to wait on me. Yet! you have violated protocol as far as social distancing. She then while they took my items I left then I saw the police pull up. Now mind you I could report this to the health department, but I decided to call you. The emotional basket case did not realize I had a cough and was trying to get out of the store.

Desired outcome: I would like her reprimanded due to the extreme she went too! Instead of listening to what I had to say

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