Dollar Tree reviews and complaints 1
View all 2971 complaintsDollar Tree - Unprofessional conduct and service
I visited store# 269 today and was absolutely amazed at how terrible the store and customer service is. There was only one cashier and 3 lines of customers going down the aisles. There were a total of 3 Dollar Tree employees and the poor lone cashier seemed to be a new hire. While waiting in line for 20 mins., I observed the manager who was upset that the only cashier paged out for some assistance. His response was; “Hold on…I heard you the first time you called!”
Also while waiting another employee shows up to work apparently late and the manager reprimands her in front of the store’s’ customers and employees. I had a pretty large order that totaled over $40.00 so I allowed a couple of customers behind me with only a few things in front of me to help speed things along. There was also a problem with having enough cash at the register. I’m extremely disappointed in how things were handled in this store and I can certainly see why it never keeps steady working employees. Who wants to work in an environment like this.
Desired outcome: Conversations with management and how to treat employees is a must. Every person deserves respect AND proper training in order to be great at their job.
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Service Extremely poor customer services Service Affordable finds with a few hiccups Store closing earlyGiving a Voice to Consumers
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