Captain D's reviews and complaints 1
View all 609 complaintsCaptain D's - deceitful business practices
I came through the drive thru around 2 o'clock today I ordered 2 meals and 1 drink my total was $20.77. While waiting in line I realized I had rewards points for a free dessert or appetizer so when I got to the window I told her and asked if it was too late to apply. She said no ordered the funnel cake sticks and then told me my total was $23.47. I asked if that was with the rewards points she said "oh no I forgot" took my phone and then said again the total of $23.47 I said is that with the funnel cakes discounted and she said "yeah it should be". I paid and received my food with no receipt when I asked she said it was in the bag. My receipt was not in the bag so I asked her again for it. She said she had to get a manger to get it for her so I said I would wait bc I think she charged me for the dessert. I waited for atleast 10 minutes with my food in the car for a manger that never came out and she came back and told me that he said to get my info and he would call me back. I have received no call back and I'm 100% sure I was charged for the dessert that I would've never ordered if I didn't have rewards points for them.
Latest Captain D's Reviews
Spicy fish sandwich & service Food Product and service nothing to write home about Food and customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!