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CB Vehicle Rental and Leasing Enterprise Rent-A-Car 224 Commerce Ave, Lagrange, GA, 30241, US
Enterprise Rent-A-Car company logo
Enterprise Rent-A-Car
reviews & complaints
Enterprise Rent-A-Car company logo

Enterprise Rent-A-Car

224 Commerce Ave, Lagrange, GA, 30241, US
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1 complaint
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Website
www.enterprise.com
www.enterpriseholdings.com
Phone number
+1 (706) 883-8800
Category
Vehicle Rental and Leasing
Working hours
Mon
7:30 am - 6:00 pm
Tue
7:30 am - 6:00 pm
Wed
7:30 am - 6:00 pm
Thu
7:30 am - 6:00 pm
Fri
7:30 am - 6:00 pm
Sat
9:00 am - 12:00 pm
Sun
Closed

Enterprise Rent-A-Car reviews and complaints 1

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4:57 pm EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Enterprise Rent-A-Car has left an official reply on this complaint.

Enterprise Rent-A-Car - Reservation

I made reservations for a truck last week. I went to pick it up this morning and they told me they was going to call soon as in comes in. I asked how long will that take because I have to check into Airbnb at 7pm. I've been calling them they put me on hold and never answer. I had plans to take my family out of town and paid for the Airbnb which is not refundable. This is not acceptable at all

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Enterprise Rent-A-Car representative's response
Apr 22, 2021 3:30 pm EDT
Enterprise Rent-A-Car customer support contacts
Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

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View all Enterprise Rent-A-Car contacts
Sandra83, thank you for your review. I apologize that our service did not meet your expectations if you can provide a few more details, we would be happy to look into this further for you. Please email Care@Enterprise.com with your contact information, your reservation or rental agreement number, and the details of your experience. Thanks. –Carol H.
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