Dollar General reviews and complaints 1
View all 3846 complaintsDollar General - locust grove ga customer service appalling
Worst experience ever... Went to a dg in locust grove ga tonight they had items in boxes with prices on them and the items were not the price that was on the boxes... I was perfectly fine when I walked in to the store untill I walked down an isle and the whole isle was completely sticky my sandal actually came off my foot... Ridiculous... I told a cashier and she blew me off when I checked out she had a total attitude so I had one in return I dropped a body wash and it busted on the floor no one offered to clean it up. (Guess that's why the other isle was a complete mess too) when I went to the car I looked at my receipt and noticed the item was price wrong on the box and was expecting them to take off the few extra dollars I was then told by a "manager" that I came into the store with an attitude and I told her that she had one also I mean isn't it a managers duty to make sure the customers are happy? Well I looked for a name tag because I believe that the way she spoke to me was horrible even if the customer has an attitude we as the customer are always right so I asked for her name and she said devin asked for the customer service number and she says its on your receipt (And it is not on the receipt I had to go to the website to find it) then she gave me a dirty look and blew me off... And now for the cherry on top of my experience the cashier whose name tag was not on her shirt told me to clean up my mess that I had made when I had dropped the body wash! Excuse me they pay you to do that and she had the audacity to say this to me! I asked for her name she said it was brandy. I will never return to a dollar general again and would love to speak to someone about this I cannot believe that this actually took place they both should be fired in my opinion. Please contact me back.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Condition of store Cashier insisted the sale price was what was marked on the product Manager Store manager A store you don't have to trip over anything.Giving a Voice to Consumers
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Wow YOU are a ###!
Dollar store=dollar store customers=dollar store behavior
"The help" don't have to put up with your dollar store-slut mentality.