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CB Auto Parts and Repair Stores Tires Plus Total Car Care 1066 Richard D Sailors Pkwy, Powder Springs, GA, 30127, US
Tires Plus Total Car Care company logo
Tires Plus Total Car Care
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Tires Plus Total Car Care company logo

Tires Plus Total Car Care

1066 Richard D Sailors Pkwy, Powder Springs, GA, 30127, US
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2 complaints
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7:00 am - 7:00 pm
Tue
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Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 6:00 pm
Sun
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11:54 am EDT
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Tires Plus Total Car Care - Repairs completed on can on 3 different occasions

We brought our wife's vehicle (2012 Dodge Journey) to your Tires Plus location in Powder Springs, Ga beginning in March 2024. The first inspection we were told of several parts that needed to be replaced and repairs costing at least $1500. After receiving the vehicle, withing at least a total of 3 days, the same problems began to occur again. The vehicle...

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4:43 pm EDT

Tires Plus Total Car Care - Oil change/partial

05/13/22 approx.3:00 P.M.After being contacted by phone that my oil Srvc. was completed,my wife & I arrived to P/U our car. the first thing I did was Ck. the oil dipstick level. It was half way between add & full,brought this to ? Mgr's.attentsion & she tells me the car is not on a level plain. This is true,but only slightly & not enough to account for this lower oil measurement, but to appease her I did move to a location she reccomended,with no change to dipstick level. She (Mgr. or supervisor) called the mechanic that did the oil change, who tells me he put in the proper amount & that half way between the full & add marks is the proper dip stick measurement following an oil change. No one denied that the oil dip level was not at full but insisted that half quart low mark is full following an oil change. Mgr./Sup. person informs me also that I'm near to needing new tires.

I've been your customer for many years, 2022 will be the last if this is not resolved to my satisfaction.

Desired outcome: That is up to you, but there are 5 oil/tire businesses within 3 miles of you that will be happy to service our vehicles.

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