Menu
Register
Write a review File a complaint
CB Wholesale BJ's Wholesale Club 105 Long Dr, Woodstock, GA, 30189, US
BJ's Wholesale Club company logo
BJ's Wholesale Club
reviews & complaints
BJ's Wholesale Club company logo

BJ's Wholesale Club

105 Long Dr, Woodstock, GA, 30189, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 9:00 pm
Sun
8:00 am - 8:00 pm
ComplaintsBoard
O
8:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

BJ's Wholesale Club - Customer service

Not even one register open (only self check out)

My shopping card was full and if I knew that I wouldn’t buy anything from the beginning. I was shocked when I saw it employee I ask her if any other register is open? She told me that someone called out and they’re stressed out.

Wait a minute now I have to be stressed out because some items are scanned easily some are not and at the end when I check out I saw on the customer service 2 employees just talking with each other. No one can help like it’s my responsibility. I don’t get paid for that.

When I reached out to check out by the door employee told me I don’t have to shop at the store just use a Bj’s app.

Desired outcome: This is horrible customer service

Read full review of BJ's Wholesale Club
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.