CB Wholesale BJ's Wholesale Club Refund process

BJ's Wholesale Club review: Refund process

Jayne Hudson of US

Jan 18, 2025 12:40 pm EST

Verified customer

Featured review

I purchased 3 items today that totaled with tax $62.81.
As I was in the parking lot my husband called and reminded me that we did not need these items right now. I went into return them and was only issued a refund for $56.40. When I questioned the clerk she did not know "why" the computer would not give me the entire amount I paid as a credit to my credit card. I asked to speak to a manager, was told there was no one to help me. How are you getting by at the Farmingdale NY location by doing this to good paying customers? I am sincerely upset by this and was just too tired to argue with the girl.

Claimed loss: 6.41

Desired outcome: I would like my credit card to be credited for the full amount of my return

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BJ's Wholesale Club Contacts

BJ's Wholesale Club phone numbers

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BJ's Wholesale Club emails

customercare@bjs.com

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Confidence score: 100%

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BJ's Wholesale Club address

25 Research Drive, Westborough, Massachusetts, 01581, United States

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