Dollar Tree reviews and complaints 1
View all 2970 complaintsDollar Tree - returning dishes
My name is craig hamilton. And i have a complain about dollar tree but first i need to say that work 15 years in retail grocery back in 1983. And customer service was first. . Dollar tree lost that. I bought dishes that were not siting flat on the table. . I bought 10 plate, 10 cup and 10 bowel. I took all this back to dollar tree for a exchange for new one. The manager told me there were no bar code sticker on the plates so they could not be return. I explain that i wash them an took the sticker. Off. So to make thing worse the manger raises her voice. So ever stop an look at me. So at this time i ask her to call the dist manger and ask if i could speak to him this return. She call but walk away so i could not hear. She came back and told me he said i could not return or get my money back. I was upset and ask for the head office phone number. And her comment to me to call the 1 - 800 number and i ask what i 800 number. So i ask her to right it down. I also ask her for my receipt back witch mad her upset even more. I went home a call the head office and they put me through to the dist manger voice no return call. So i called the head office and spoke again to customer service. She told me there nothing she can do. I told her that i should call the ceo of dollar tree and she told me that will never happen. If this is how you like to be treated them shop a dollar tree. But for me i will shop other store the care about there customer and customer service. And i will away talk about dollar tree and how they trash there customer.
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