Dollar General reviews and complaints 1
View all 3847 complaintsDollar General - Store manager closed down a checkout lane with me standing next in line.
626 River Oaks Dr
Calumet City, IL [protected] jan 2023 at 11:30am central time
At the above location and time, I was standing in line, there were 2 checkouts open, the first one was held up because of the app not working on a customer's phone and the other lane was working normally; when it was my turn to checkout, the manager (the tiny little shrimp of a black man), rushes over from the first checkout and slams the sign down in front of me and states "can't you read? this lane is closed" I am standing right there with an armload of items with nowhere to place them, so I dropped the items on the counter and headed to the door with the little jerk shouting profanity at me and telling me that I am banned from the store and he will call the police.
I don't normally shop at "discount retailers" for this reason and about 50 others, and I won't be frequenting this location or any other dollar general locations in this lifetime.
This company has a pattern and practice of treating customers poorly.
Desired outcome: I strongly recommend that the little tiny jerk be placed on "indefinite leave" and a more suitable replacement assigned to that location.
Latest Dollar General Reviews
The worst experience ever by being discriminated, slandered and basically treated like a nobody... Condition of store Cashier insisted the sale price was what was marked on the product Manager Store managerGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!